2013, 2014, 2015
* 24-Hour Service Available
This is such a quality company. Friendly, fast, and very competent service. The owners make you feel like you are their only customer. A pleasure to do business with.
I've been a customer for a little over 5 years and I've never had any issues!! The quality and service I receive is second to none! The staff is always very professional, down to earth, and an... overall pleasure to work with. I highly recommend this company!VIEW MORE »VIEW LESS »
I've been a customer for a little over 5 years and I've never had any issues!! The quality and service I receive is second to none! The staff is always very professional, down to earth, and an overall pleasure to work with. I highly recommend this company!
Posted: 12/23/2015 • Link to this review
I just found out my security system from RTA Security does something that apparently not many home security systems do. I had the telephone company out to make some repairs to my land line. When they finished, my home monitoring system would not work. It didn't make since to me or the telephone technician since my alarm system is monitored over a cellular network, not a land line. I called RTA Security, and come to find out my home monitoring system monitors the land line too. After all, if someone is going to break into your house, they just might cut your land line first so you can't call 911. Well RTA has thought of that. The telephone tech said he's seen plenty of alarm systems in his day, but he's never seen one that would monitor the land line too. Just another reason my family and I feel safe with RTA.
Posted: 8/13/2015 • Last edited: 10/20/2015 • Link to this review
after several frustrating attempts at dealing with local companies (and national companies) I reached out to RTA Security and in no time my system was up and running and being monitored at a very reasonable rate. Mailed me the equipment I needed and walk me through the simple installations. I would recommend them to anyone in the country!
Posted: 8/06/2015 • Last edited: 10/20/2015 • Link to this review
Speedy and clean install. Very thorough and patient in teaching us to use our new security system. It's so refreshing to call and instead of getting a "phone tree" you get THE OWNERS! And the person on the phone shows up to install your system. I would recommend RTA to anyone or business needing a security system.
Posted: 6/01/2015 • Last edited: 10/20/2015 • Link to this review
Red and the team at RTA security went above and beyond to install our system in an older house. We are now sleeping safely at night knowing we are fully protected! They took the time to make sure the job was done right. When they encountered a challenge they found a solution. We are sooooo HAPPY and would recommend them to any and every one!!!!!
Posted: 4/15/2015 • Link to this review
We called different alarm companies for quotes when we bought our current house 3 years ago. The "big box" companies came in and quoted all the latest wireless systems with multi-year contracts. Reb came in and immediately asked where the wires were for the prewired system? I had no idea that the house was prewired since the house we bought was a foreclosure and didn't come with any information. Reb quickly located the wiring and the prewired locations for the key pads and motion detector. The equipment he recommended was much less expensive than the other guys and he was able to install the same week. The service after sale we have had from RTA has been great. Reb or Carol always return calls and message very quickly. D. Gaddy
Posted: 4/12/2015 • Link to this review
I installed my own home security system using the Honeywell Lynx 5200. However, I needed to find a company to provide the monitoring for my system. I called Reb at RTA Security and he helped me get my system signed up for monitoring. Reb also found several errors I had made while programing my system and corrected them. I am glad I found a great local company with reasonable prices to monitor my home security system. I highly recommend RTA Security and look forward to years of service.
Posted: 2/10/2015 • Link to this review
We are long-term customers of RTA Security and have always gotten excellent service. We first met Reb when we bought our intown townhome in 1998. He upgraded the existing system then, and then again in 2008 when we did some renovating. We have never had a problems with our system and whenever we had questions Reb and Carol were always very responsive. We just purchased a new home and because we were not able to move into it right away I concerned about it not being protected with a security system. On the day we closed on the house, Reb's son came over that evening and he and Reb got the security system operating. Unbelievable customer service! Also, Reb keeps up on the latest trends in the security business and made some excellent recommendations for the new system. Very reasonable pricing also. I would highly recommend RTA Security.
Posted: 2/10/2015 • Link to this review
The company rep - REB - was very prompt and professional in all dealings. We have been with RTA for 14 years and will not change. Our recent panel and CO monitors upgrade was explained upfront fully and costs detailed so we knew what we were getting and what cost. System fixture repairs over the years(which have not been many) always were addressed very quickly (within hours or less).
Posted: 1/22/2015 • Link to this review
I've been a satisfied customer of RTA for years. When I first called them they worked with my existing system that was in the house when I bought it and that same system helped catch 2 guys who kicked my front door in. They are now in jail thanks to the quick response by the monitoring company and of course the zone 6 police. When my existing system started to fail, I had to go without an alarm for several months. The system started to fail because the existing componets were old this had nothing to do with RTA. I hated going without an alarm after my break-in and when I explained to RTA that I would wait until I could afford to replace the system, they insisted on replacing the system and letting me make payments instead of continuing to live unprotected. I can't say enough about the amazing customer service that RTA provides. They truly care and want there customers to be safe. I reccommend RTA to EVERYBODY! They are amazing!
Posted: 11/05/2014 • Last edited: 12/23/2014 • Link to this review
I call RTA after my appointment was cancelled with the big name brand. I am glad they did.RTA came out the same day and completed the job. I am very satisfied with the work and system installed for my business.
Posted: 2/27/2014 • Last edited: 12/23/2014 • Link to this review