Precision Appliance Service Co. - Decatur, GA - Appliance Rental & Repair Services

Precision Appliance Service Co.

(770) 464-0205

3904 North Druid Hills RoadDecatur, GA 30033

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Business overview

Precision Appliance Service Co. - Decatur, GA - Portrait

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

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Brands Rented or Repaired

  • Admiral
  • Amana
  • Coldspot
  • Fisher & Paykel
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Commercial Accounts
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Repairs & Maintenance
  • Same-Day Service
  • Testing & Diagnostics

Types Rented

  • Air Conditioners
  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Documents

[PDF] Testimonials

Green Credentials

We recycle all electronic parts,plastic parts, and cardboard boxes.

Languages Spoken

  • English

Reviews

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Great service. Honest and efficient., 1/09/2016

I had a relatively new washer that suddenly stopped working. Eugene came over and in no time at all fixed it (i.e. drained the water out, disassembled it and ultimately found the culprit-- a... mini-sock that had gotten jammed inside.) He also taught me how to prevent that from happening again (e.g. wash those little socks inside a mesh bag.) Honest man. Efficient and competent. As a woman who lives alone, I felt very comfortable with this business. I also felt the price was very reasonable. Thank you!

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Only folks I would trust- EUGENE is the best!!!, 12/28/2015

I have used this company for all my appliance needs for a few years now,, dishwasher, washer, dryer,, and I am always so pleased. Eugene is so thorough, efficient,, and he is very dedicated to each... call. I love how he fixes the problem but always wants to see why it happened. I trust Eugene and Precision, and have referred him to many folks. They always take great care of me , I could never use anyone else!!!! Eugene is so delightful,, the only repair man I am ever happy to see!!!!

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Videos & Photos

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Photos (16 photos)

  • Precision Appliance Service Co. - Decatur, GA - Freezer Repair
  • Precision Appliance Service Co. - Decatur, GA - Washer / Dryer Repair
  • Precision Appliance Service Co. - Decatur, GA - Fridge Repair
  • Precision Appliance Service Co. - Decatur, GA - Stovetop Repair
  • Precision Appliance Service Co. - Decatur, GA - Kitchen Appliance Repair
  • Precision Appliance Service Co. - Decatur, GA - Refrigerator Repair
  • Precision Appliance Service Co. - Decatur, GA - Oven Repair
  • Precision Appliance Service Co. - Decatur, GA - Dryer Repair
  • Precision Appliance Service Co. - Decatur, GA - Oven Repair
  • Precision Appliance Service Co. - Decatur, GA - Kitchen Appliance REpair
  • Precision Appliance Service Co. - Decatur, GA - Freezer Repair
  • Precision Appliance Service Co. - Decatur, GA - Dryer repair
  • Precision Appliance Service Co. - Decatur, GA - Refrigerator Repair
  • Precision Appliance Service Co. - Decatur, GA - Stove Repair
  • Precision Appliance Service Co. - Decatur, GA - Microwave Repair
  • Precision Appliance Service Co. - Decatur, GA - Appliance Repair


Freezer Repair

Linked Review

Precision Appliance Service Co. - Decatur, GA -  lord_sag

Reviews: 10

Good Value, Excellent Service

I contacted Always Affordable when my convection oven started having fault codes appear. After talking the problem through with Bobby we agreed that the panel on the oven was what needed replacing. Another electrician told me both the panel and board needed replacing, nearly doubling the overall cost of the job. Bobby was prompt, friendly, and knowledgable...a pleasure to do business with.

Last edited on 11/29/2013

Precision Appliance Service Co. replied on 6/7/2013

thank you for your business.

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Precision Appliance Service Co. - Decatur, GA -  blakgeek

Reviews: 1

No Call And No Show

Precision was supposed to come out to repair our build in microwave. I was given a window of 1:00 to 4:00 and told they'd give me a call when they were on their way. I never heard anything and 4:00 has come and gone. I tried calling them but was only able to get their voicemail. Maybe they do great when you can get them to show up but I couldn't so I'll be moving on. This was pretty unprofessional as well as inconsiderate.

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Precision Appliance Service Co. - Decatur, GA -  heylady27

Reviews: 1

Great service. Honest and efficient.

I had a relatively new washer that suddenly stopped working. Eugene came over and in no time at all fixed it (i.e. drained the water out, disassembled it and ultimately found the culprit-- a mini-sock that had gotten jammed inside.) He also taught me how to prevent that from happening again (e.g. wash those little socks inside a mesh bag.) Honest man. Efficient and competent. As a woman who lives alone, I felt very comfortable with this business. I also felt the price was very reasonable. Thank you!

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Precision Appliance Service Co. - Decatur, GA -  MsMaeAnn

Reviews: 2

Only folks I would trust- EUGENE is the best!!!

I have used this company for all my appliance needs for a few years now,, dishwasher, washer, dryer,, and I am always so pleased. Eugene is so thorough, efficient,, and he is very dedicated to each call. I love how he fixes the problem but always wants to see why it happened. I trust Eugene and Precision, and have referred him to many folks. They always take great care of me , I could never use anyone else!!!! Eugene is so delightful,, the only repair man I am ever happy to see!!!!

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Precision Appliance Service Co. - Decatur, GA -  bdbasb

Reviews: 3

Never showed up

Called on Monday in order to have my washer fixed. Told me they would be out on Tuesday between 10am - 1pm, technician never showed or called. Left a message on Tuesday evening and no response. Technician called on Saturday (12/26) to apologize for missed appointment. Technician said the service call fee would be waived and that he would be there between 1pm - 4pm. Again technician DID NOT SHOW UP.

Last edited on 12/26/2015

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Precision Appliance Service Co. - Decatur, GA -  jhoff86

Reviews: 3

No Show to Scheduled Appointment

I called these guys during a holiday week and left a voicemail about scheduling a repair, nobody ever called me back. Well, it's a holiday week, I thought, they're probably extremely busy so I called back the following week. The woman on the phone said the repair guy would be out between 3-6pm. I waited 3 hours and finally got a call at 6:15pm from a guy who said he fixes appliances and was 30 minutes out. No explanation or anything, it all sounded super sketchy. I've never had an issue like this before with a business and frankly if they're this terrible with new customers, I can't imagine they would be any better at getting anything fixed.

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Precision Appliance Service Co. - Decatur, GA -  cgregister

Reviews: 4

dryer repair

I called on Monday and they called me back the same day. Scheduled to come on Wednesday, between 10-1 and called before coming. Alisha was here for about 2 hours, did the necessary repairs, explained it all to me and made some recommendations that I really appreciated. She was able to communicate with me in laymen terms that I could understand. Will definitely use again. Clarice Whiting

Last edited on 10/23/2015

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Precision Appliance Service Co. - Decatur, GA -  essmays

Reviews: 4

No Call No Show

I scheduled an appointment to have my gas range repaired. I was given an appointment day and time. On appointment day, no call and no show. I called the company to inquire about my appointment. No return call. Oh well, I booked them based on the reviews but guess I'll keep looking for a more reliable company.

Last edited on 10/23/2015

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Precision Appliance Service Co. - Decatur, GA -  ConniesGirls

Reviews: 13

Owner has rectified the situation

Owner did what he said he was going to do and personally came to my home to service my Amana refrigerator. I appreciated the effort he and Alisa put forth to repair the fridge.

Last edited on 10/23/2015

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Precision Appliance Service Co. - Decatur, GA -  jablue

Reviews: 1

My 27-yr-old Maytag washer is good as new!

My dependable, 27-year-old Maytag washer was no longer getting my clothes clean. From what I could tell, it was not agitating. It definitely was making a loud noise, and worst of all, was emitting a bad, electrical-type burning smell. That scared me enough to unplug it! I had called a certified Maytag repair service (out of a regional office in FL) who couldnít schedule me for ten days and werenít sure if they could get the parts to fix such an old machine. So I searched Kudzu and found Precision Appliance Repair with their numerous good reviews. The lady who answered the phone was optimistic and scheduled Eugene to come out the next day. Eugene was super! He quickly diagnosed the problem and explained everything to me, assuring me that my old washer was a really good machine, that the problem was simply the pump; he ordered a new one (Maytag certified) on the spot. Considering my Maytagís age, he also ordered new belts (for which he didnít charge me!) He came out two days later when the parts came in and installed them. Voila! I have a new 27-year-old washing machine! One more point I really appreciated! Precisionís service call charge is subtracted from the final bill Ė which was not the policy on that first call. Thanks, Eugene!!

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Precision Appliance Service Co. - Decatur, GA -  Sherwood8604

Reviews: 1

Good Service

I called one morning and Lisa came out that afternoon. She checked my dryer and qucikly determikned my problem. While I thought I might need a new $100 belt that she could have sold me, she honestly told me my old belt was in good condition. She quickly made the repairs and had my dryer running in less than 30 minutes. I'll certainly call Precision for my next repair.

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Precision Appliance Service Co. - Decatur, GA -  vfrese

Reviews: 1

Very satisfied!

The repair tech, Eugene, came at the scheduled time. He promptly diagnosed the problem with my oven to be with the main board. Replacing the board was going to be very expensive and time consuming. He offered a safe, work-around solution that cost a fraction of the price. He even wrote down all the part numbers for me. On top of all this, he called two days later to make sure the oven was working properly and I was satisfied. I can't ask for any better than this. Highly recommended!

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Precision Appliance Service Co. - Decatur, GA -  kevinabeatty

Reviews: 1

Excellent Service - Would Recommend

The owner took the call himself. He was very friendly. I had done some research before calling him and determined that my freezer drain was frozen up. He analyzed it for 10 minutes and determined the same. He fixed it in about an hour. Works well now. I'd use them again. He came when he said he would, he was friendly, and the price charged was fair.

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Precision Appliance Service Co. - Decatur, GA -  Ashleigh20

Reviews: 1

"Goes the Extra Mile"

I appreciate Precision Appliance working with me to resolve a complicated repair requiring additional personnel without charging extra! Many Thanks, and I'll be calling you guys again for any future repair needs.

Last edited on 10/23/2015

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Precision Appliance Service Co. - Decatur, GA -  ramderton

Reviews: 6

Too long to hear back after leaving messages

Maybe we're not patient enough but we left a message (both phone, email and text) first thing on a Friday morning and did not hear back from anyone until 4:00pm that afternoon. By that time, I had already lost patience and contacted another company who had someone stop by and fix the problem.

Last edited on 10/23/2015

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Precision Appliance Service Co. - Decatur, GA -  gunnin

Reviews: 5

Eugene is fantastic

Technician (Eugene) came out and quickly identified the issue. Initially, there was a miscommunication on when he would return to do the repair work. (It happens!) When he realized there was an error...and it was at least partially my fault...he rearranged his schedule and came out pretty late in the evening and did the repair. He went above and beyond my expectations and if I need another appliance fixed, this is who I will call.

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Freezer Repair