UCI Kitchen & Bath

6555 Jimmy Carter Blvd 
Norcross, GA 30071
Phone: (678) 782-8508
Website: www.unitedcorpintl.com...
UCI Kitchen & Bath UCI Kitchen & Bath : Countertops, Norcross, GA



Review
Reviews: 1

Posted on 2/26/2013

Great Value
We initially shopped at a big box store for master bath cabinets. It took a long time to obtain an estimate and it was much higher than we had planned. I felt we had wasted a month in getting started. Then we shopped several cabinet suppliers and fortunately one was United. We felt the project manager, Billy White, was experienced, knowledgeable and responsive. He gave us a estimate on our first visit that was very close to the finial after the home measurement. We were pleased with the final product and felt we received high value based on the price compared to others. We would certainly use United for cabinet and granite needs in the future.
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Reviews: 1

Posted on 4/20/2014

The Good, The Bad and The Ugly
Just had a complete custom kitchen remodel with UCI. The Good: Our kitchen is gorgeous, exceeded extremely high expectations. Price was reasonable. Craftmanship/work ethic of the cabinetmaker GH Moore exceptional. Jim is a brilliant architect. Start to finish = 1 month. The Bad: We felt like the project managers. "Caught" the electrician putting extension cords in our walls - he took them out, but still. Lack of communication between UCI and the cabinetmaker regarding our selections. Told things were "comped/included" by Sarah but billed for them. Miscommunication. The UGLY: Money. Sarah kept telling us people were almost finished when they weren't, she demanded full payment (screaming at us) before the job was done; at one point we authorized a $2500 deposit for the counters and instead she ran an unauthorized charge of $7000 after spending 3 hours with us during which time she said nothing about needing more $. We threw a fit she reversed it, but we never felt like we had 100% control over payments until Jim took over the $. There were multiple invoices, everyone was a subcontractor - we would authorize Sarah to pay one invoice and it would get applied to another invoice, whoever THEY wanted to have paid. Our mantra was - "finish the job, get paid." All in all, we love our kitchen - if you use them, put all expectations in writing, double check and verify. Despite these issues, EVERYTHING resolved to our complete satisfaction and we would use them again.
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Reviews: 1

Posted on 3/9/2014

STAY AWAY!!! WORST COMPANY EVER!!!!
The guys who uninstalled our existing counter tops, and attempted to install the new counter tops did indeed work very hard. However, they were grossly unprepared to finish the installation the first time around. They did not have braces (and actually told us that we should have provided the braces) to hold the counter top for our bar, the granite back-splash was not sized correctly and they even cracked it when installing, there were openings visible from where the back-splash was installed, and the bar top was not cut and placed together smoothly. The guys spent a significant extra amount of time attempting to install our granite, and eventually just left without letting us know they were leaving.

Our kitchen was left in an unusable an d unsafe state for over 1.5 weeks. There were only two thin wooden sticks holding our bar counter-top up whereby our cat could have rubbed against any one of them at any moment to have the counter-top fall and crush her. Our faucet was not installed, and therefore we were forced to wash our dishes in our bathroom sink.

My wife and I assisted in completing the installation (quality at best is a DIY project, nowhere near professional), and were charged the remaining balance without receiving a call to confirm that it was OK to submit the charge. We received threats from UCI when the transaction was declined by our CC company, and were not once taken into consideration the inconvenience we suffered. ABSOLUTELY A HORRIBLE COMPANY!!!
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Reviews: 3

Posted on 10/31/2013

love, Love, LOVE my kitchen!!!
Stopped in at Alpharetta showroom, met Shaan and was excited about working with UCI until I went home and read some of the reviews here. However, after negotiating with Home Depot and Ikea decided to go back to UCI, and I am so happy I did. My cabinets are GORGEOUS - the craftsmanship is top notch, they worked with my schedule, were courteous and on time, cleaned up each day and the whole experience was quite a pleasant surprise. Shaan, Billy, Benjamin and his crew were all extraordinarily helpful - from customer service to the work on site - they wanted to be sure I was happy (and believe me, I had some special requests that had sent others running.) Reasonable prices, excellent craftsmanship and service. I would use UCI again as long as I could work with Shaan and Billy and their team (special kudos to Benjamin and his crew who were most accommodating and highly skilled at what they do.)Everyone exceeded my expectations and by today's service standards, that's a rarity. Extremely, extremely pleased.
 before remodel
 after remodel
 other wall before
glass cabinet (extra glass on side)
 beautiful cabinetry :)
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Reviews: 1

Posted on 10/21/2013

Stand by their work!
UCI was so easy to work with when I needed countertops for my kitchen remodel. Their prices are very reasonable and the installation looks great. They came when scheduled, and even though there was a little miscommunication over the original install, they got right on it and it was just like I wanted within a week. Good job, UCI!
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Reviews: 1

Posted on 8/24/2013

LOVE...LOVE...LOVE MY GRANITE
I was very hesitant on getting granite. Shaan was wonderful and very patient with me. Helping me pick out just the right color for my kitchen. It took several visits to find just the right piece. My husband is a machinist and was concerened about the installation and how the cut out for the sink would match up.. They did a wonderful job. Very professional. Shaan called several times on the day of installation to make sure everything was going well. It did, of course and I absolutely love my granite. I can't believe I waited so long to get it. Thank you for such wonderful customer service
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