Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
* By Appointment Only
* 24-Hour Service Available
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
David G. from Reliable cleaned the air ducts and dryer vent today -- something that really needed to be done. He was very thorough, explained everything he was doing and everything he found, and got... the job done as quickly as possible. I am very impressed by the quality of the service! It was well worth the price.VIEW MORE »VIEW LESS »
Several years ago, met with Dan Jape and he recommended a heat pump for my upstairs and stood behind all promises 100%. Last week, Daniel Jape his son came out over the weekend and Jeremy Carlson and... Andrew Murphy installed a new HVAC for my main level and terrace. It was amazing. Owner involvement makes this company outstanding! I recommend them to my clients with confidence. RealtorRabbVIEW MORE »VIEW LESS »
The entire process in dealing with this company was good. From the beginning of the quote with Forrest, all the way through the installation of the equipment by Raul, Mike, Ram, and Dexter. The installers took the time to protect our house with drop cloths, and to answering my questions about the equipment. Good job, I would recommend this company!!
David G. from Reliable cleaned the air ducts and dryer vent today -- something that really needed to be done. He was very thorough, explained everything he was doing and everything he found, and got the job done as quickly as possible. I am very impressed by the quality of the service! It was well worth the price.
Several years ago, met with Dan Jape and he recommended a heat pump for my upstairs and stood behind all promises 100%. Last week, Daniel Jape his son came out over the weekend and Jeremy Carlson and Andrew Murphy installed a new HVAC for my main level and terrace. It was amazing. Owner involvement makes this company outstanding! I recommend them to my clients with confidence. RealtorRabb
Airducts- David Gonzalez&Fausto came out and noticed I didn't need full clean. Helpful & Educational
System installers Randy and Walter installed new furnace and air unit competently and took time to answer questions with courtesy. Pleased with work quality.
Lawrence Overstreet gave good, timely, and efficient annual service. He also explained in detail, sold and installed an electronic filter system.
I want to say thank you to John/Clevelann for a job well done. They did a great job in a small space.
Reliable Heating & Air was timely and competitively priced. Jeremy was professional and knowledgeable.
Reliable installed two complete systems in our home; we are thrilled! Great work, courteous and professional. Hats off to our technicians Chris and James for recommending new units, we are the warmest we have been in the ten years we have lived in this house! (NO exaggeration!) Kudos to the installation team: Marty K., Luke W., Matt S., David W., and Kaleb, another example of why we will not use anyone other than Reliable Heating and Air. They arrived as planned, were neat, professional, and courteous. Their workmanship was stellar. We are very pleased with the installation, and would recommend the Reliable team to anyone looking for a quality product at a fair price, and an honest and solid team of professionals.
I purchased a Traine A/C from Reliable last year and was pleased with the price, response time, service reps, and installation. The sales person was honest, didn't try to sell more of a system than I wanted or needed. They give lifetime warranty as long as you continue seasonal checks twice a year. All this being said, this is the reason I went to Reliable when I wanted to replace my heater. It took a few hours, all was installed and running by 1 pm. So far the system seems great. I receive two complimentary seasonal checks for spring and fall coming up.
I have used Reliable for many years (including installing one of my units); however, my last two service calls from them indicate to me they are not what they used to be due to the inexperience of the technicians they have sent to my house. They send technicians just out of training with no experience. In both cases, this caused me to pay for services that were not performed or performed poorly. The first time, they sent someone for a routine maintenance service who proceeded to install a filter incorrectly and break something causing our heat to not come on the next morning (when we had guests). The second time, the technician was not qualified enough to understand the basic wiring of our duel-fuel Trane heat pump system (that they installed 7 years earlier). Based on this misunderstanding of how the system worked, he gave us bad advice as to how the system would not support a new smart thermostat (ecobee3) and was trying to upsell us two Trane ($780) thermostats and installation from Reliable. I confirmed after the visit the technician and the supervisor he called were both wrong about how our system operated and was wired. His supervisor jumped to an incorrect conclusion without asking a basic diagnostic question. Once I confirmed the bad advice after the technician left (via another qualified source) I then called the supervisor the next day but no call back. Follow-up Note: Reliable just agreed to refund my money for my last service call.
We can't say enough about the customer service by the entire Reliable staff but Justin Hall is the BEST!!
I have had all 5 trades to my home in the past year and could not ask for a better company! The home was built in 1957 and had a TON of issues Techs kept a smile and are very professional. HVAC: Did an AWESOME JOB! Mike Webb John Victor James Gipson Jorge Ceron Jesse Ceron Caleb Elliott Duct Cleaning: Ducts have never been cleaned Did an FANTASTIC JOB! ALex Peleaz Frank Acosta Home Performance GREAT JOB! Jason Bouchard Joseph Carter Fred Hodge Belter Flores Blain Graham Fred Hodge Electrical:BEST IN THE BUSINESS Mike Grayeski Ricky Johnson David Unitt Allen Patrick Tyler Dorwood Terry Mabry Kevin Brand Rob Ballas Plumbing LIFE SAVERS! Don Barnette Garrison Koplen Rodney Elrod Michael Barber Isi Gallegos If not mentioned I apologize! I will NEVER use another company and have told all my co-workers, friends and family to use Reliable. Hats off to Dan, Daniel and Kim Jape.
We had Reliable come out to do a duct cleaning on our 30 year old home. It had never been cleaned and the previous owners were smokers. David and Joshua showed up on time and were very friendly, professional and thorough. They walked us through the process and even showed us all the nasty dust that was coming out. I would recommend them again and again.
We just moved into a new house, and had our heating unit inspected by Lawrence Overstreet. He was awesome, gave us some great tips on how help the system run better and more efficient, we have been using reliable for about 5 years. But no one has everyone been so educational and taken the time to explain the how the unit is working. We will be requesting to have Lawrence come out for all of our system check ups. Thank you again, it's always nice to deal with a company and know their people care.
Randy Collins and his partner came to my house and put in a new water heater and wow respectful of my home all around great guys and great company would definitely recommend thanks again
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