Taylor Construction

Taylor Construction Windows & Door Contractors
8607 Roswell Road 
Atlanta, GA 30350
Phone: (770) 450-0717
Toll Free: (800) 982-9567
Fax: (770) 587-3418
Email: Email this business
Website: www.taylorconstruction.com
Taylor Construction Taylor Construction : Windows & Door Contractors, Atlanta, GA



Review
Reviews: 1

Posted on 3/2/2013

Gutter Guard
We scheduled an appointment for a representative to tell us about the gutter guard after seeing a commercial on TV Saturday morning. Experience follows:
1. Representative was sent to our home to analyze our current gutters for which we knew needed replacing
2. Presentation took 2 hours which was a lot more time than we anticipated but we were OK with it as a lot of the presentation centered around how customer satisfaction was Taylor Construction's number one priority.
3. Price was a lot more than we planned on spending but we were given one year free financing and it worked for us
4. Crew showed up as scheduled to install the gutters but were not complete until after dark for which we were asked to inspect...not certain how we could do that in the dark.
5. We needed to clean up after the crew the following day.
6. We experienced the same issues we had prior to the installation...water flowing over the gutters
7. Took 2 calls to get someone out ot fix
8. Fixes included a "screen" in one area..hmmm, we had screens before
9. Gift Card for dinner for consultation was never received

All in all, not a good experience. Shop around before you commit.
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Taylor Construction replied on 03-19-2013
jrupert, we appreciate your feedback and would like to address some concerns regarding your experience. Prior to coming out, we do share that the presentation will last approximately 45 minutes to an hour. This is so that we can tell you about our company, show you our product and make sure that we answer any questions that you might have. Gutter Guard is premium product and is guaranteed to remain clog-free for life additionally it’s backed by a lifetime warranty and a company who’s been in business for more 43 years. The initial clean up by our crew was not up to our standards and the sales representative did come back out and our crew cleaned up the site properly. The issue with the water overflowing over the gutters was during the torrential rain storm/tornado that came through metro Atlanta in January and was significantly more than a normal rain. We do apologize that it took longer than expected to come back out to examine the gutters, however due to the weather we had some delays in our service. Based on the examination, we did make some adjustments to the system in an effort to help alleviate the overflowing issue should a torrential rain happen again. We apologize that your gift card wasn’t sent out sooner. When we last spoke we were under the impression that you were happy with our service and product however after reading this it seems that is not the case. We would like the opportunity to discuss and see what we can do to make this a good experience. We value our customers’ feedback and hope you will consider us again in the future.


More Reviews
Reviews: 1

Posted on 12/26/2013

Scam artists
This company uses high pressure tactics just trying to get your signature on paper for a loan. Avoid these guys at all cost they are a joke. I am editing this to give the whole situation. The salesman, although very polite and informative is either trained or told to lie through his teeth. The price for 11 windows was almost $11k. That is way too high for one. From there I told him that I can only afford a few at the current time and that I would like to see if I can get a lower interest rate from the original 12% that he was pitching to me. It does not make sense to go above six on things like this. With this he assured me that we can try we just have to do a credit app. After the 2 hour high pressure sales pitch, he has my signature and is ready to go. I get a call the next day about 5 pm from a lady int he main office. She acts all excited for me and tells me that the manager told her to go as low as they can for a loan and that I can get one at 6.9%. I guess these guys failed basic math. That is above 6%. I reject the offer and tell her that I do not want the service or product at this time. From there her attitude changes completely and she informs me that I need to call the bank (Wells Fargo) and cancel the loan that they had already taken out for me. Typically, I try to be nice to customer service people because I am sure that their jobs can suck dealing with rude peopleFOR THE REST OF THE REVIEW LOOK ON GOOGLE...
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Reviews: 2

Posted on 10/7/2013

Great Experience!
Taylor Construction replaced 15 windows in my home and it was a great experience. The majority of the windows in my home were original from 1951. Not only is it nice to have new energy efficient windows that I can open easily, but the best part is that my power bill has decreased by 52%.
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Reviews: 1

Posted on 9/13/2013

These guys are great!
I am on the 4th job with Taylor Construction and am very happy with everything they have done (eshield, gutters, and windows). Corey is great to work with and answered all my questions with patience. Great job Corey and Adam! Thanks from CP in Smyrna, GA.
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Reviews: 2

Posted on 8/27/2013

Great service
Nick Taylor and Taylor construction rescued our commercial build out. They provide quick and top quality work. They were great to work with and I would highly recommend them.
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Gregory Z.

Posted on GuildQuality on 8/24/2013
Taylor Construction is a great
Taylor Construction is a great company who does great work. Everything was explained to me. There were no surprises. I knew when the job was to be finished. Taylor Construction even explained the workings and maintenance of the windows afterwards. Gregory Z.
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