Let me start off and say thank you for all your hard work. Our home feels like a new home with our new kitchen cabinets and appliances. Our master is a great retreat we used the shower for the first... time this weekend and did not want to get out of it. Everything from the tile , cabinets , granite , hardwoods are just impressive and we know we were getting quality. Oleg was great very easy to work with he is really remarkable. We felt we were slowing him down in some of our decisions but he was patient with us. Thank also for working with us on our budget , we really appreciated the compromise. We hope you have a great year and thank you again for your services.VIEW MORE »VIEW LESS »
In Jan 2015 we had a pipe break inside our wall do to the cold temps of this past winter. Water leaked from the second floor to the first floor down to our finished basement. We of course had... insurance and they recommended a disaster recovery team to come to our home to dry out the walls and flooring. We were not pleased in the manor in which they came into our home and through around our personal items and had no regard or compassion for our situation. They recommended using one of there contractors which i was not about to do after this last team that came in. We called several contractors the supposedly specialized in insurance claims. Out of three that were called two never showed the other came three hours late and smelled of alcohol so bad that we could not wait for him to leave. A neighbor of mine heard of what happend and had recommended that we called Chris that he had done some really nice work in their home some months prior. Chris sent Oleg out the same day. Oleg was right on point but was asking questions we had no idea how to answer. Chris called us a few days later and stated the insurance companies assement was short in detail and was not complete , and at this point e were fed up and decided to let chris handle our claim from there which turned out to be the best decision. Chris worked with the insurance co and our home is better then ever , almost a brand new home. Very amazing person to work with. Thanks for the hard work.VIEW MORE »VIEW LESS »
We hired CER to remodel the bathroom in our new house. From the beginning we were extremely excited. Chris made it sound like this was going to be exactly the room we were looking for. He promised the entire job would be done in 2 weeks (so that it would be completed the day before we moved in). He then began to be very hard to get a hold of. His contractors wouldn't show up on time and would work until all hours. What was supposed to be a 2 week project turned into a 6 week project with him guaranteeing us literally every time we talked to him that it was just about over and it wouldn't last more than 1-2 days more. We had told him what our budget was and every place he told us to go to was so overpriced it was ridiculous. For example, the place he sent us for fixtures didn't have anything less than $150 per fixture. He also underestimated the amount of tile we would need 3 times; causing us to have to go back several times and spend 3x the amount of money we had budgeted for tile. I would not recommend CER renovations at all. We are finding more issues everyday as we live with their work. They did not patch a part of the drywall and the toilet paper holder is falling out of the wall. They "redid" the plumbing but used all used fixtures that we had to replace 6 months later by hiring another contractor. They also put the hot and cold plumbing back in backwards and we are having to go behind the shower to find out what is causing the water pressure issues.
I'm a little puzzled at this review. We finished this project around spring of 2012 and yet this is the first time I'm hearing of any issues that you guys were having. Like with anything I think that it's only fair to allow any company or individual to correct any mistakes that had happened. I will admit that your project did take longer to get done than promised due to some unforeseen circumstances on our part, however we did finish it through to completion. I also want to make sure we are fair in regards the statement you made about fixtures. We only recommend showrooms we have relationships with and they usually come at a much higher standard than the big box stores. If the price of fixtures were to much there you were not obligated to purchase through them. I informed you that if you ordered cheap fixtures that you would get what you paid for. So I'm not really understanding how we are responsible for the quality of fixtures that you ordered yourself online against our recommendation. If there was a problem with the install we would have gladly stood by our work to correct any issues. We do not have the reputation for doing any substandard work. This is the first review out of 93 stating this. We always encourage open communication and try extremely hard to please all over our clients. We are truly sorry to have caused any inconvenience to you and your family. Again we will be more than happy to fix any issues you have had with your bathroom. C. Riley
Let me start off and say thank you for all your hard work. Our home feels like a new home with our new kitchen cabinets and appliances. Our master is a great retreat we used the shower for the first time this weekend and did not want to get out of it. Everything from the tile , cabinets , granite , hardwoods are just impressive and we know we were getting quality. Oleg was great very easy to work with he is really remarkable. We felt we were slowing him down in some of our decisions but he was patient with us. Thank also for working with us on our budget , we really appreciated the compromise. We hope you have a great year and thank you again for your services.
In Jan 2015 we had a pipe break inside our wall do to the cold temps of this past winter. Water leaked from the second floor to the first floor down to our finished basement. We of course had insurance and they recommended a disaster recovery team to come to our home to dry out the walls and flooring. We were not pleased in the manor in which they came into our home and through around our personal items and had no regard or compassion for our situation. They recommended using one of there contractors which i was not about to do after this last team that came in. We called several contractors the supposedly specialized in insurance claims. Out of three that were called two never showed the other came three hours late and smelled of alcohol so bad that we could not wait for him to leave. A neighbor of mine heard of what happend and had recommended that we called Chris that he had done some really nice work in their home some months prior. Chris sent Oleg out the same day. Oleg was right on point but was asking questions we had no idea how to answer. Chris called us a few days later and stated the insurance companies assement was short in detail and was not complete , and at this point e were fed up and decided to let chris handle our claim from there which turned out to be the best decision. Chris worked with the insurance co and our home is better then ever , almost a brand new home. Very amazing person to work with. Thanks for the hard work.
Chris and his team did an amazing job on my kitchen and family room renovation. I could not be more pleased. During the process I realized how much I hated renovating. I worked with Oleg and he made excellent recommendations that all came together beautifully.Chris was available to answer all of my questions. Oleg and each of the subcontractors were professional and they finished the entire renovation in 4 weeks. I would definitely recommend CER Custom Renovations for your next project.
Chris made suggestions for our bathroom project that I had not even considered. The end result turned out beautifully. I could not be more pleased. I must say that they were very friendly, prompt and unobtrusive. They took the time to explain things to me when I asked and were extraordinarily patient with me when I grilled them on installation particulars. Chris and his team were extremely helpful and professional throughout my bathroom project. This is the second home improvement project that I entrusted to them. I cannot say enough about how pleased I have been with the results of the work that they provided to me and will definitely look to them first for future projects.
There are no words for me to express how happy we are with our new kitchen and bathroom! I feel my house is truly perfect now - without a flaw - - thanks to the expertise of Chris and his wonderful crew!
We were first recommended to Chris by our neighbor whose home we frequent often. After seeing her master bath we were really impressed by the workmanship and the good things she was saying about Chris. We had Chris come over to take a look at our spaces and he was able to give us a ball park cost on what this would cost us. His figures were in line to what our research informed us so we decided to move forward. Oleg his team lead went over everything with us in regards to what to purchase and scheduling. I must say like clock work these guys showed up 7am and worked long hours sometimes until 8pm. The tile work was amazing from the first two days of it being laid down so I new the space would be incredible. Chris introduced us to Richard his finance manager and was able to get us financed at a very good rate without having to do a second mortgage. That process was very smooth and easy. We are very happy with the spaces and have already recommended him to a friend and now are in the process of doing a kitchen remodel. They even had professional cleaner come to clean our home which was nice and thoughtful. Would highly recommend.
Mrs Brooks thank you so much for the great review and the referral. It was our pleasure to work with you and your family. We are very happy that you are satisfied with the work that was done , it truly was our pleasure.
My husband and I settled into our dream home in dec 2012. We thought long and hard on exactly what we wanted. Our space for a home built in the 1930s was not ideal so it required some moving walls and opening the space. We contacted several contractors most of which never called us back nor even showed up for the appointment. We were referred to Chris by our neighbor who I remembered having some prior work done a year or so before. Chris came out the following day and met with us. We were very impressed with the ideas about moving walls and rearranging our layout. What Chris did not know was that my husband was a retired civil engineer for 35 years with the NYC port authority. My husband was in agreement with the scope and direction that he was going to take which was to my surprise because he doesn't agree with anyone. We had our kitchen , three baths including the master , hardwood floors , new electrical , plumbing , windows and doors installed. The project came out amazing. Oleg his project manager is really great and was able to answer all of our questions. 5 months later we have a new home. We did have some disagreements in regards scheduling and communication but they were addressed and the job went smoothly. We have already referred him to some friends. We are very pleased with our project.
Well thank you again for allowing us the opportunity. Your husband is a tough cookie to please but in the end I actually learned a lot. I'm happy that he shook my hand and patted me on the back at the end lol .. You guys are great clients and we thank you so much again for the opportunity.
First off thank you to you and your crews for doing such a great job on our three baths. From our initial meeting with George the ideas and enthusiasm was great. The estimate came on time as promised , the price was fair and you guys actually showed up every day and worked hard. My wife is happy the kids are happy so I'm happy. Great job dude! Will be posting this on my fb page
Wow ! Rocks ? I love it ! Thanks Pete you guys are great and thank you for showing off the work !!
Back in December I contacted Chris after viewing the reviews on Kudzu as well as his website. He was able to design and renovate our bathroom over the Christmas Holidays which was perfect for us as we weren't entertaining and could move down to our finished basement temporarily while the work was being done. We came in a little over the budget I had originally anticipated because the design we eventually chose involved changing the footprint of the original bath , resulting in moving a lot of plumbing and electrical around. However, we were more than thrilled with the result. It is better than we ever dreamed. It is beautiful and is such a wonderful use of space, providing an extreme amount of storage, function and natural light. David, the guy who layed the stone work on the floor and in the shower, is nothing short of an artist and the cabinets are absolutely beautiful. Chris definitely has good taste which is why I allowed myself to spend a little more than I intended. We even decided to have our guest bath and our powder room redone as well, but for those we just did new stone floors, cabinets and countertops. All were done well, and everything was basically finished in 4 weeks. We did have to wait a little longer for our new windows in the master but it was fully functioning while we waited. All in all it was a pleasurable experience working with Chris and all of his crew. They were all a pleasure to be around.
Hi Debbie I'm so happy that you and Marc are enjoying your retirement and that dream bath and party shower . Everyone is so envious of that space and it all started with a conversation. The guys just asked about that chocolate you make I think they are addicted. Lol .. Thank you again for everything and being patient In the last details of your project. You guys are wonderful people and excellent clients and now friends ... :)
I would first off like to say thank you for a job well done. As I promised over a year ago I would leave a good recommendation. One of the thing that we liked about your company was the passion you had for our bathroom when you met with us. I looked online at various contractors on the web , some of the work was ok average at best. We liked what we saw on your website and you went through the projects and showed us videos which I thought was very impressive. You have great communication skills and I like the fact that you got to us promptly and your guys actually showed up everyday , sometimes to early for my liking but you were very punctual. So thank you again for making the experience a good one.
I'm smiling at that comment sometimes to early. David is an early riser and likes to get started early lol . We thank you again for everything . Please let us know when you are ready for phase two ..
I own a beautiful home in Northern Buckhead. We met with two other contractors who quoted us a ridiculous pricing for a master bath and I really believe they looked at the neighborhood and though they hit pay dirt. They were wrong. We met with Cer and from the beginning they asked us a series of questions and listened to what we wanted. Chris gave us a ball park quote to get what we wanted done. I told him if he believed he could get it done for that we had a deal and we shook hands. The tile work is beyond what I thought , Jorge really is a crafts man. The fixtures are beautiful and the cabinets are of very very quality. We are very pleased with our experience with Chris. He really did a great job. Will be having him come back to do other projects in the future.
Hi Mr alnuaimi thank you again for the great opportunity . Your home is beautiful and I always feel honored that you would give us the opportunity to work with you and your family . We thank you again for everything.
We found CER Custom Renovations on Houzz and reached out to Chris for an initial consultation, along with several other businesses. Not only was Chris the first and quickest to contact us, he set up a meeting with us for the next day. He listened to us and explained this would move fast and he wasn't kidding. We were ready to renovate our mid century modern house to have a modern, bright kitchen and a serene, spa-like bathroom and he and his expert team delivered! He has a great team of craftsman in each field of expertise that were wonderful and Chris was very available when we needed to discuss plans throughout the process. He would call, email or visit as needed. Needless to say, we are very happy with the end result. Thanks so much to CER! We will be in contact again when we remodel other parts of the house.
Shane and Michelle I thanks so much for allowing us the opportunity. I fell in love with your home the min I saw it. As you know now that I have a love for mid century modern dwellings. Thank you again for being great clients.
CER came out to look at our deck that was completely worn out to say the least. It had not been painted and sealed properly and was an eyesore. We asked for ideas on what we could build from scratch to be able to entertain regularly. CER was able to give us a few options that fit our budget and definitely gave the back of the house some appeal we were seriously lacking. We have received several compliments and are very grateful to CER for giving us something to be proud of!
Mr Portsman it was our pleasure to work with you and your wife. I trust you guys got a chance to use that space over the holiday weekend. Im sorry I coukdnt make it for your gathering as you know I was traveling for the 4th. Thanks again for the referal to Dennis we are working out his details as we speak. Thanks again for allowing us the opportunity. C.Riley
We were pleased with the built-in cabinets for our kitchen. CER listened to the style envisioned and delivered quality cabinets taking it to the next level without compromising our vision! We are so happy, we are now preparing to create the study we have always wanted. Thank you CER Custom Renovations! We will be coming back near the end of the year for our study.
I am so glad that you allowed me to express the vision for your cabinets. You guys have great taste and vision. I am glad we were able to create the vision you wanted. Thank you again for everything. C. Riley
We had our basement finished by CER Custom Renovations and were very pleased with the work. It did take a little longer than originally planned or expected but in all fairness, it was to our benefit as there were unexpected issues that existed with our basement that could not be seen until it was uncovered during the demolition phase. We were immediately notified of the existing damage and given options to rectify it and move forward with the project. Of course we could have asked for a bandaid fix but that would have caused more problems later. Chris did his best to minimize the repair cost while still keeping quality material and workmanship and not to mention still keep our original project scope within budget. If we had any questions or concerns, we were given a return call within 24 hrs. We would recommend CER because we feel good ethics, professionalism, and quality of work is what they exemplify.
On behalf of CER Custom Renovations we would like to say thank you so much for choosing us. It really brings joy to have a satisfied client. Your basement space looks incredible, I hope that you and your famiky enjoys it for years to come. Thanks again for your business C.Riley