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Cole Kendra A MD

(678) 417-6900

3655 Howell Ferry RdDuluth, GA 30096   map »

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Reviews

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Great Service, 2/28/2014

Every thing went well. Very friendly staff. We will only use dr cole. Everything was professional and done in a timely manner.


Kendra Cole- one of the best!, 1/27/2014

The receptionist area was very efficient the assistant was pleasant and the Dr was confidant! Terrific experience overall.

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HaroldStinson

Reviews: 1

FullBody Scan

Dr Kendra. Is always. Highly competent concerned and professional. If you must have a dermatologist, she is the one.

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Natalie85

Reviews: 1

Great Service

Every thing went well. Very friendly staff. We will only use dr cole. Everything was professional and done in a timely manner.

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MariaGale

Reviews: 1

Kendra Cole- one of the best!

The receptionist area was very efficient the assistant was pleasant and the Dr was confidant! Terrific experience overall.

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Uchenna

Reviews: 1

Uneven skin tone and acne

I'm very satisfied with the treatment Dr. Kendra Cole gives to me. Also Dr. Kendra Cole successfully treated my son Michael, who had extremely bad acne.

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JLoughrey87

Reviews: 1

Spot on head

Very personable, very professional!!!!!!! Beautiful inside and out. Thank you for a wonderful experience, you are the best.

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JonMaclean86

Reviews: 1

Skin Cancer

Wow! Friendly and expert care. Cole Derm is the best.

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AmandaWomack

Reviews: 1

Full skin exam, follow up on plantar wart

Great experience, friendly and prompt staff...Dr. Cole is always easy to talk to and I feel comfortable speaking with her about any questions or concerns I have!

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lauren472

Reviews: 1

Follow up

Follow up: An excellent and professional staff. Dr. K Cole is warm, sharp and at attentive listener.

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Sarah148

Reviews: 1

Mole on shoulder

Had a mole on my shoulder. Dr. Cole was beyond excellent and friendly. Procedure was quick and painless!!

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StefaniSm3

Reviews: 2

A rude first meeting

I have to agree with what many others are saying about Dr. Cole. I went to her office for Fraxel treatment. My first two treatments were with a nurse and she was wonderful. My next appointment was cancelled by them, and my rescheduled appointment was again cancelled. As luck would have it, I had to cancel my second rescheduled appointment with less than 24 hours notice. Nobody mentioned any charges for cancelling so I assumed it was fine. When I finally made it in, she introduced herself (first time meeting her) and then scolded me for cancelling and saying I should have been charged for the appointment! I then had to sit there for the hour while she preformed my treatment, trying not to go off on her. On a side note, her husband preformed my last treatment and saw me for my follow-up and I really liked him. Still, I would never go there again. (This was about 2 years ago.)

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BluntTruth

Reviews: 18

1 Star is STILL to High!!

I wish I would have seen these reviews before walking into this office! The front staff was disorganized & knew nothing about my insurance when I walked in. As I sat down to fill out my life history I asked what my co-pay would be, then asked if they would hold a check for 1 business day (like all my other Dr's are willing to do since my CARE is more important than my MONEY). The rude little Asian girl basically cut me off and stated "No, we deposit today". I understand, but come on, you'd refuse a new patient over a small co-pay? I walked up and said well here's the paperwork, I need my cards and walked out. Apparently Dr. Cole is excelling in this economy & doesn't need new patients. The sad thing is I work in the medical field and have quite a few co-workers and patients looking for a practice to join for their skin needs as well. Word of mouth goes a LONG way, and the greed and unwillingness to work with their patients is poor. I'm glad I didn't see the Dr, especially after reading others reviews. Money will only get you so far Dr. Cole, CARE is what will keep your practice thriving. You should be ashamed of yourself. As a medical professional I'm ashamed for you.

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taramarx

Reviews: 2

Greediest Dr. Ever!

I went in for minor acne treatments. Dr.Cole diagnosed me in 5 seconds from the DOORWAY. She didn't even bother to come near me to examine my skin. Then, she tried to sell me expensive laser treatments, which I thought was way too invasive and drastic for minor pimples. NEVER AGAIN. My new Derm. is Dr. Timani, and she is great!

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msengnr

Reviews: 3

Not a good experience - they push cosmetic proced.

Went to Kendra Cole for melasma (hyperpig) after preg. She said there was not much that could be done, but that her husband - also a Dr. at the practice - specializes in cosmetic treatments to help. Before she left the room, she asked if I ever had a full body scan. I had not (age 35) so ok'd her doing so. She claimed she found a questionable mole in the middle of my back (a spot I happened to not be able to see at all) and could she biopsy it. I allowed her. It was fine - but to this day, I'm convinced it was a way to make money (esp. after reading the reviews of her wanting to biopsy a spot on everyone). I then saw her husband. He struck me as a Christian Slater type - smooth talking and mellow (almost too mellow). They did a free UV scan of my face. His only recommendation for my melasma was 5k worth of laser treatments with no guarantees. No thank you. Do not go here - they push the cosmetic products and services. Not a "true" dermatology office in my opinion.

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Robcat

Reviews: 2

Not recommended!

I spent a lot of $ for PPx and Clearlight acne treatments. The treatments were spread over the course of many weeks where I would go in and have the PPx and then right after, I would have the Clearlight. During my last visit, they did the PPx treatment and then told me that the Clearlight was broken, but not to worry b/c my results would be the same. Well, they weren't, I definitely benefited a lot from the combined treatment, not to mention that I paid for both. So, I was not happy that I wasn't informed about the machine being broken ahead of time as I had taken the day off from work to have the treatment. The doctor and office staff were not very concerned that I wasn't happy and were very nasty over the phone when I called to complain and to try to work something out. Since they said the PPx was the same, they would not give me an opportunity to come back and have the Clearlight treatment. I ended up going back into the office and sitting there until someone would meet with me. I finally got all of the treatments I paid for, but it took way more effort on my part than it should have. I do not recommend them to anyone. They do not seem to understand customer service and from what I could tell, they do not invest in keeping their equipment maintained and up to date.

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jansid

Reviews: 3

Money Hungry

When I checked in, I saw something that disturbed me immediately. The appointment list was out and I was able to see the number of patients due in that day to see her which set off an alarm. I came in early for my appointment which was supposed to be the first and waited an hour to get into an examination room. (which was freezing) When she finally came in (it was for a full physical)she flipped me over like a fish, spent (no kidding) 2 minutes with me, took a biopsy and walked out. I was in shock. I have been to pretty narcisstic doctors before, but she was the worst. There is no excuse for that kind of service. When I walked out to pay, they tried to sell me on a $70 moisturizer. I said I don't think so. One week later I received an invoice from the lab who did the biopsy. Dr. Cole's office took no responsibility for it. I will never recommend her services to anyone.

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