2012, 2013, 2014
When the Tommy Nobis Center embarked on an ambitious venture of electronics recycling to help clear landfills and put people with disabilities to work, Bardi jumped in feet first to help. Bardi funded a radio campaign to promote electronics recycling. Our technicians pick up donated electronics from homes or businesses free with any service call.
Scott C had our problem fixed within an hour. So nice to have the gas leak fixed and be able to take hot showers again!
Chris M recently came to my house to evaluate my HVAC unit. He was very thorough and professional throughout his visit. He was clear about what needed to be addressed soon and what could wait. He was... patient with my many questions and overall had a great presence and attitude. Good quality customer service is hard to come by these days. Well done, Chris M and Bardi!VIEW MORE »VIEW LESS »
I loved the prompt service in response to a "emergency" call and Adam B fixed the problem. Adam B was very knowledgeable, patience, through and neat. So I signed a service contract, and look forward to a great relationship with Bardi in the future.
Posted: 3/04/2013 • Last edited: 1/02/2014 • Link to this review
Chris M recently came to my house to evaluate my HVAC unit. He was very thorough and professional throughout his visit. He was clear about what needed to be addressed soon and what could wait. He was patient with my many questions and overall had a great presence and attitude. Good quality customer service is hard to come by these days. Well done, Chris M and Bardi!
Posted: 1/29/2016 • Link to this review
Chris M. was very courteous and professional. He explained the process step by step and asked me if I had any questions and answered the questions I did have. I would not hesitate to request him back.
Bardi performed the semi annual maintenance on my air conditioning unit
Date April 2016
Posted: 8/21/2015 • Last edited: 5/01/2016 • Link to this review
Thank you for taking the time to post a review. We appreciate your feedback and are happy to hear about your positive experience with Bardi. We'll be sure to give kudos to Kevin S for his great work!
I called Bardi who wouldn't give a price for freeon over the phone, I should have hung up then. They duly arrived, charged me $100 to "defrost" the a/c unit (no explanation before hand), then added freeon and said the rate is $290 for 1-3lbs, where as most companies charge $70 lb, so they basically charge you 3lbs worth whether you need it or not. It's like charging for a full tank of gas when it's half full already! I did not like the experience and would never recommend a company that can't explain charges to a simple question on the phone.
Posted: 7/23/2015 • Link to this review
We appreciate you taking the time to post about your experience as we're always striving to improve our company and provide the best service to all our customers. We're very sorry for any inconvenience we've caused you. Would you be willing to speak about this further with our Operations Manager? If so, please call 770-263-5355 and ask for John Stezzi.
Great company to do business with. Although not the cheapest quote I got, they price matched and as Bardi gave me the most confidence, I opted for them. Glad I did. They were quick, respectful, professional, courteous and the work appeared top notch. Their warranties give you a lot of peace of mind, and they stand by their work. Hope to do business with them again!
Posted: 6/05/2015 • Link to this review
It's hard for me to work from home, but I did so in order to have them come out. They never showed up and after a couple calls from me, the dispatcher called me back to say that best case they might be able to get someone out tonight, although they have one after hours person and it was likely he'd have to go elsewhere.
Posted: 5/13/2015 • Link to this review
Thank you for your review. I'm sorry to hear that a technician did not arrive when you scheduled time out of your day for the appointment. We do truly value your business and we will work with our scheduling department to ensure we can accommodate you the best we can. We're sorry and will work to remedy the situation.
Bardi called and offered a special on an air conditioner check up. Clarence came out to the inspection and he did a great job. He explained to me all the items he was checking and any possible issues there might be. He thought I might have a coolant leak, so he investigated more and found the system was just clogged. I had other questions about our furnace and thermostats, he patiently answered all my questions and then assisted with scheduling an appointment for a sales call. This is the second time I have had service from Bardi. I would highly recommend using them.
Posted: 4/07/2015 • Link to this review
I used Bardi for the first time this past week. I had a wonderful experience for the minute the customer service rep answered the phone to the nice service man came out to fix my issue. I've had many companies out to try and resolve my issues but no one could seem to get it right but Bardi. Best HVAC and Plumbing company in Atlanta.
Posted: 3/24/2015 • Link to this review
I called Bardi on a Sunday afternoon when my furnace went out, they came out immediately and then ended up making 3 more trips to get the right part installed and get the furnace working again. I really appreciate all the extra effort Charles T. put into getting it working properly!
Posted: 3/01/2015 • Link to this review
Great service very nice people but they will bend you over if they can!! They charged me $1400 for a job that at most should have been $1100. The water heater is only $449 with my model number, expansion tank is $45, and pressure regulator around $100. Which is roughly $600 total. How do you get to $1400. Called customer no service and received absolutely no help. They offered an offensive $50 Bardi bucks coupon. Shop around! Do not go with them. They are way overpriced as the details prove.
Posted: 2/25/2015 • Link to this review
I'm really sorry you felt like you had a bad experience. In your review you didn't account for your Sunday service or the details of the labor costs. We at Bardi are all about doing the right thing and I would love to speak to you in person to rectify your perception of the situation. Please call 770-263-5355 and ask for Adam Bardi so we can make you a happy customer. Thank you.
Tech's are nice however, only one out of two encountered was competent. First guy came im could not figure out the proble so called everyone in the company still no answer. next day talked me to signing into some agreement (SCAM) and after that they told me the price on hoiw much it would be to fix my heating unit. called a friend of mine his company came out and did the service at almost half..... Second tech came out to do a "tune-up" with filter that cost 99 cents, no thanks i use good filters... He seemed to be competent however, hard to analyze sisnce he did not need to fix anything. now i see no value decided to cancel the monthly service with them and all of a sudden they want to charge me $160 for retro, diagnostic and maintanance - be ware, shop around...
Posted: 1/29/2015 • Link to this review
Thank you for your review. These comments don't sound like they are about our company. Maybe there's been a mistake. Please contact us at 770-263-5355 and ask for Adam Bardi so we can further discuss. Thanks.
I first alerted Bardi of my heat issue in early November. It's not an emergency, but I can see a large increase in utility bills. They came to figure out the problem, ordered a part and scheduled another appointment to fix it. They called and were on their way to my place, and then somehow along the ride they realized they never had the part. Now they have it, but won't come until February to fix it. There's a lot more to my complaint, but this form doesn't allow enough space. Do not waste your time or money with this company.
Posted: 1/10/2015 • Link to this review
I am very sorry to hear about your experience. As the manager, I was not aware of this situation and would love to address this issue personally. We definitely want to do right by you and help fix what happened. Please contact me (Adam Bardi) at 770-263-5355 or give me your contact information so I can reach out. Thank you.
Gregory K just came out and addressed our concerns. This is the first time we have ever needed a plumber so we had no standard to guage. He was pleasant and I appreciated his teaching about other problems we were having that could have gotten worse had we not done some preventive maintenance. Overall, very satisfied.
Posted: 7/31/2014 • Link to this review