Premier Comfort Services

(678) 635-5696 www.mypremiercomfort.com... »

4160 Logan Drive, #3487Loganville, GA 30052   map »

Business overview

Kudzu's "Best Of" Winner

2013

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 8:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • SUN

Reviews

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Prompt and honest, 6/25/2014

After our long time hvac tech retired we were worried we would not be able to find someone as honest and reliable as he had always been, well we found them, came out the same day and only did the... needed repair without any high pressure to replace. would recommend them to everyone,in fact we have. so glad to have found this company.

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Not a great experience, 12/29/2013

I had Premier out the week before Thanksgiving to look at my upstairs furnace, it turns out that I needed a new one. They came out on a cold, rainy night to replace the unit, which I very much... appreciated. What I did not appreciate was that they left a trail of mud and dirt all over my carpets, a huge gash in the wall from removing the old furnace, and insulation all over the floor. In addition to the horrible clean-up/care of my home, the men who did the install claimed I needed a new thermostat, although the thermostat worked just fine in the summer. Rather than telling me up front that I would have an additional charge, they waited until they invoiced me to tell me. Had I known I was going to incur an additional charge, I would have gone and selected my own thermostat. What frustrates me most is the fact that I did not even receive so much as a follow up call from the salesmen to be sure I was satisfied. Once they received my payment, they no longer cared whether I was happy or not. To sum it all up, a prompt response and reasonable pricing does not always mean a good company. I will not be recommending this company to my family and friends, or anyone else for that matter.

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Linked Review

JaxHarbins

Reviews: 1

GREAT EXPERIENCE

These guys were great! they came out to my house promptly fixed what they had to, cleaned up, explained everything they worked on and also made sure I had a complete understand. Their services were great and affordable!

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More Reviews

rbd4444

Reviews: 1

Prompt and honest

After our long time hvac tech retired we were worried we would not be able to find someone as honest and reliable as he had always been, well we found them, came out the same day and only did the needed repair without any high pressure to replace. would recommend them to everyone,in fact we have. so glad to have found this company.

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  • Service
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Apad31

Reviews: 1

Not a great experience

I had Premier out the week before Thanksgiving to look at my upstairs furnace, it turns out that I needed a new one. They came out on a cold, rainy night to replace the unit, which I very much appreciated. What I did not appreciate was that they left a trail of mud and dirt all over my carpets, a huge gash in the wall from removing the old furnace, and insulation all over the floor. In addition to the horrible clean-up/care of my home, the men who did the install claimed I needed a new thermostat, although the thermostat worked just fine in the summer. Rather than telling me up front that I would have an additional charge, they waited until they invoiced me to tell me. Had I known I was going to incur an additional charge, I would have gone and selected my own thermostat. What frustrates me most is the fact that I did not even receive so much as a follow up call from the salesmen to be sure I was satisfied. Once they received my payment, they no longer cared whether I was happy or not. To sum it all up, a prompt response and reasonable pricing does not always mean a good company. I will not be recommending this company to my family and friends, or anyone else for that matter.

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kbove_79

Reviews: 8

Great company, Great customer service

Honest and fair are the 2 best words to describe Premier. Highly recommend this company! Great guys to deal with

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Staceylbc

Reviews: 1

Highly recommend

We had Premier Comfort Services install a new a/c system in our home in June, 2013. From beginning to end, estimate to paid-in-full, we were more than pleased with our experience. The owners & workers were professional, the value was unbeatable, and the unit has been perfect. We're happy to recommend them.

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Karenlady99

Reviews: 4

Great company highly recommend

Premier Comfort Services is great! they showed up on time and did the job in under 1 hour. I am very happy with the job and the price.

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E_Snellville

Reviews: 1

Fast, Friendly Affordable Service

Brian was awesome! He came early and got right to work on my air conditioner. He even took time to explain to me the issue and what to look out for in the future. He was fast and friendly. Great guy! I definitely recommend you call Premier Comfort Services first!

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CDickerson

Reviews: 1

Highly Recommend!

Premier was referred to me after my AC went out. After getting several quotes, Premier was by far the best price. In the end, the service was fantastic! They were professional and very knowledgeable and to say the least, went above and beyond!!

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Fleetguy

Reviews: 1

Best I found, on-time, trustworthy, professional

They are just plain great, best price I found, fast response to calls, on-time, neat and professional. I would hesitate to use again or recommend to a freind. They have installed two complete systems for me. I am much more pleased with Brian and crew over the former large name national company I used to use.

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chickie37

Reviews: 1

EXCELLENT service

Best people I have ever found. They are ALWAYS here when they say and fix the problem for the fairest price I was quoted.

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jen30548

Reviews: 1

Awesome!

I just bought a new home, well a foreclosed home. It had been empty for a year and need a lot of things, but I wanted to make sure the air conditioner was good because I knew it was old. Called Premier and and they worked with me in scheduling a time to come to my home. These guys were and are very professional. They walked me through every single question I had and explained it so good!!! They also gave me some tips and things to look out for and services to keep in mind for up-coming spring time. Their magnet is on my fridge for everyone to see who comes to my home! Highly recommend this company for all your air conditioner services

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Kaboodle

Reviews: 1

Highly Recommend!

These guys were professional, kind, and personable. I highly recommend them. Our new units are working great, and we would not hesitate to call them again for future service. Thanks guys.

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Smile39

Reviews: 1

Awesome Service!!

We have had Premier come out to our house for the first time.they are fast and very efficient. Great service and would highly recommend!

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chadparish

Reviews: 1

The Best !

We have had Premier come out to our house on several occasions to install a new unit, service calls, and all I can say is they are fast, efficient, reliable, and very knowledgeable about their products and services. Great company and would highly recommend!

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abp915

Reviews: 1

Excellent Service…Highly Recommend!!!

A friend referred us to Premier Comfort Services in summer 2011 when our AC unit left us stranded in the heat. Premier Comfort Services responded to our service call the same day and provided prompt and affordable services and expedient installation of a new AC unit. Our furnace left us stranded last week and John rescued us from the freezing cold. We continue to be satisfied customers and highly recommend Premier Comfort Services! These guys are great and are always prompt, professional, knowledgeable and trustworthy!!!

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Photos

Album: Premier At Work
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