After our long time hvac tech retired we were worried we would not be able to find someone as honest and reliable as he had always been, well we found them, came out the same day and only did the... needed repair without any high pressure to replace. would recommend them to everyone,in fact we have. so glad to have found this company.VIEW MORE »VIEW LESS »
I had Premier out the week before Thanksgiving to look at my upstairs furnace, it turns out that I needed a new one. They came out on a cold, rainy night to replace the unit, which I very much... appreciated. What I did not appreciate was that they left a trail of mud and dirt all over my carpets, a huge gash in the wall from removing the old furnace, and insulation all over the floor. In addition to the horrible clean-up/care of my home, the men who did the install claimed I needed a new thermostat, although the thermostat worked just fine in the summer. Rather than telling me up front that I would have an additional charge, they waited until they invoiced me to tell me. Had I known I was going to incur an additional charge, I would have gone and selected my own thermostat. What frustrates me most is the fact that I did not even receive so much as a follow up call from the salesmen to be sure I was satisfied. Once they received my payment, they no longer cared whether I was happy or not. To sum it all up, a prompt response and reasonable pricing does not always mean a good company. I will not be recommending this company to my family and friends, or anyone else for that matter.VIEW MORE »VIEW LESS »
These guys were great! they came out to my house promptly fixed what they had to, cleaned up, explained everything they worked on and also made sure I had a complete understand. Their services were great and affordable!
I called at 6:30pm tonight and they said they could be at my house within an hour. They fixed all the issues and even gave us some great cost savings tips! We were so impressed that we signed up for the maintenance plan to make sure everything is working spring and fall. We highly recommend this company!
Brian Batchelor and John Hayes were great at communicating about systems and services to us the homeowners. their work was proficient, clean and affordable. I recommend them to my friends and family!
My wife and I use Premier comfort, we trust their work. They're extremely knowledgeable, efficient, thorough and professional. use them!
I called Premier Comfort Services out to my home for repair on my heater. They came out after 5 pm without even charging me extra. They explained my options and quickly made the necessary repairs. Would definitely reccommend them to everyone!!!!
The were fast, affordable and fixed the problem!The men who came out were very friendly and polite.
Premier Comfort came by the house and looked over some issues I was having with my unit. what I appreciated most about them, they took their time to explain what issues I was having. why I was having such problems and explained how they can fix it. they came back the following morning installed a new heat pump, evap coil and hauled my old one out. they didn't even leave a mess behind when they finished. they even followed up with us to make sure everything was ok. how awesome is that! these guys are a great team and I highly recommend them!
it felt like the north pole in my house. called "premier comfort" and they came out the same day to checkout my unit. they found the problem and luckily were able to fix it the same day. I woke up the next morning to a warm and cozy home. Thank you both for your hard work :)
I booked online and they were at my home the same day when I got off work at 7 pm. Fixed my heat and my wife was happy. Very clean and left no mess in my home. Will use them again.
My furnace went out at the worst time possible. I contacted Premier Comfort Services and scheduled with them right off their website and they came that very day keeping my family warm during this very cold Atlanta weather! I highly recommend them!
Brian and John came to diagnose our old HVAC unit that had stopped working. We weren't interested in a sales pitch or someone telling us we needed to replace the unit. These guys were exactly what we were looking for. They were right on time and all within an hour of when we placed the service request. After about 15 minutes, the heat was back on! We were given a detailed explanation as to what the issue was and how they fixed it. I'm extremely satisfied with their work, fair price and level of professionalism. We will definitely be using them again and have recommended them to our friends and family. Thank you, Brian and John!
Premier Comfort Services has been providing consistent service to my home for several years now. Give them a call and you will receive friendly, reliable, & knowledgeable service! They are always prompt with good pricing and this company stands behind their work. You will be a customer for life!
I Live in Las Vegas but own a rental home on Lake Lanier. Last Summer our air went on the Fritz right as we had guest over visiting for the weekend. I called Premiere and the staff was very friendly, helpful, & quick to respond Brian came right out diagnosed the issue, knocked out the repair and turned a hot sticky situation into a fun relaxing day with friends/Family at the Lake. Def would recommend to anyone of my friends. Great Job Guys keep up the great work. LC
Over the summer my air quit working. I called Premier Comfort Services, John came out within the hour and fixed the problem. He was quick and the prices are very affordable. I have recommended Premier Comfort Services to my friends and neighbors.
My heat went out in my house the day before Christmas. John came that day and fixed my heat! Recommend them to all of my firends!
On a recent house remodel that required multiple systems, Premier Comfort Services had excellent pricing, quality products, as well as quick and professional installation. Highly recommend!