24 Hour Answering Service
Outpatient Care / Ambulatory Care
University of Georgia 1991 BS Cum Laude
Medical College of Geogia 1995 MD
Baylor College of Medicine 1999 MD
Eli Lily Humanitarian Award in Residency for Humanistic Qualities
2012, 2013, 2014, 2015
* By Appointment Only
We love our environment and are taking steps to help keep it healthy. We now use electronic medical records and e-prescribing prescription medication. We use rechargeable batteries and recycled materials whenever possible. Finally, we have a lobby dedicated to nature complete with lots of sunshine and a koi pond.
After years of having horrible OBGYN experiences, I decided to finally search for a new doctor once I got pregnant. A friend who works at Northside recommended this practice and I can't rave enough... about how wonderful they are! I saw Dr. Jewell throughout my whole pregnancy and he was calm, super friendly and very intelligent. I was a week overdue and ended up asking to be induced and Dr. Moore delivered my baby. He was just as friendly and caring as well. I hope we live in Atlanta long enough for me to have another baby here! You won't regret it if you come to Haven!VIEW MORE »VIEW LESS »
I am actually grew up in Wichita, KS and the care there was ok when I had my 3 babies. When I moved to Georgia I found this place because it was convieniently close to my job. I was so happy that I... did the first time I stepped foot into their office. The staff there is always welcoming and genuinly care about how you feel. Every time my hubby and I go we feel like we are talking to old friends! Its a very warm welcoming environment. The quality of service from what I was use to back home is TOP NOTCH! Each time we leave our prenatal visits we always are so thankful for the quality and care they provide. Leah has ALWAYS been so awesome! She is very prompt when getting back with you with questions and she just cares! There is no rushing when you are spending your one on one time there and they answer all your questions. Even going as far as checking up on you when you least expect it! That sounds to me like small town gestures and I love it! Dr. Moore is awesome as well! Very strait forward, upfront and caring! I have only spoken with Dr. Jewell over the phone. He actually called me back with answer a question I had and he took time and really explained everything and was very warm. I can honestly say that Haven Ob/Gyn is a place where you feel like a person that is being cared for with YOUR best interest at hand. I have never felt rushed or any negative vibes from anyone there! I am so thankful that I found this place and will continue to shout praises!!VIEW MORE »VIEW LESS »
I have been going here to see Leah Pombo for many years. I have been to this practice at least 6 times. I have zero complaints about Leah- I give her 5 plus stars. Leah is absolutely personable and she always helps me with my problems. The customer service and wait time, however, is far from great. My average wait time when I come here is an hour- that isjust to get my weight and BP taken. After that, I have to wait another 20-30 minutes to see Leah. I really feel that you are the lowest priority if you are not pregnant. I understand that, but having us non-pregnant patients wait an hour is ridiculous. I would switch practices if I didn't love having Leah as my provider.
Last edited on 7/31/2013
We occasionally get reviews that are fictional or mean spirited. Unfortunately, I think this one is spot-on. We are going through a lot of changes at our office and our customer service has suffered. All of these changes are for the best, but the implementation has been difficult. Not intentionally at the same time, but in the last year we are: 1) going to electronic medical records, 2) moving to a new location, and 3) purchased new ultrasound machines. Although all of these changes will make your medical care better and safer, the changes are increasing the wait time as we implement them. I apologize to Lauren and hope her experience will improve as we improve our experience with the new technologies.
After years of having horrible OBGYN experiences, I decided to finally search for a new doctor once I got pregnant. A friend who works at Northside recommended this practice and I can't rave enough about how wonderful they are! I saw Dr. Jewell throughout my whole pregnancy and he was calm, super friendly and very intelligent. I was a week overdue and ended up asking to be induced and Dr. Moore delivered my baby. He was just as friendly and caring as well. I hope we live in Atlanta long enough for me to have another baby here! You won't regret it if you come to Haven!
I am actually grew up in Wichita, KS and the care there was ok when I had my 3 babies. When I moved to Georgia I found this place because it was convieniently close to my job. I was so happy that I did the first time I stepped foot into their office. The staff there is always welcoming and genuinly care about how you feel. Every time my hubby and I go we feel like we are talking to old friends! Its a very warm welcoming environment. The quality of service from what I was use to back home is TOP NOTCH! Each time we leave our prenatal visits we always are so thankful for the quality and care they provide. Leah has ALWAYS been so awesome! She is very prompt when getting back with you with questions and she just cares! There is no rushing when you are spending your one on one time there and they answer all your questions. Even going as far as checking up on you when you least expect it! That sounds to me like small town gestures and I love it! Dr. Moore is awesome as well! Very strait forward, upfront and caring! I have only spoken with Dr. Jewell over the phone. He actually called me back with answer a question I had and he took time and really explained everything and was very warm. I can honestly say that Haven Ob/Gyn is a place where you feel like a person that is being cared for with YOUR best interest at hand. I have never felt rushed or any negative vibes from anyone there! I am so thankful that I found this place and will continue to shout praises!!
I have three children- the later two were delivered by doctors at this practice. I have experience with Dr. Jewell, who delivered my second, Dr. Moore, who delivered my third, and Leah, who is my regular go-to for most checkups. I found that they all are extremely professional and very skilled. I enjoy that the practice is very small and that you really get a chance to know everyone. In addition, Leah is a standout professional - friendly demeanor, up to date on various medical issues including the latest screenings, and truly concerned with your well-being (as opposed to simply going through a checklist of issues in a rote fashion). Finally, the office is very modern technologically - ultrasounds, bloodwork all done in-house, and they use a great online portal to keep track of appointments and test results.
This is my second child and am so glad I found Haven OB/GYN. I just love this practice. Dr Jewell really makes you feel like you're his only patient with his level of care and professionalism. I never have to wait long to see him and the nurses, phlebotomists and reception staff are all top notch. Compared to my first pregnancy (interstate), the care here is unrivalled. We are sure when the time comes to deliver, we'll be in great hands. Thank you Haven OB/GYN!!
This entire situation is ridiculous. I understand that nothing is free. I didnt and dont ask for any hand me downs. I work in an ob/gyn facility and I was informed that treatment should not be denied if im in a payment plan with haven ob/gyn. I was planning on paying "my full balance" earlier than expected around income tax time. Im a very dependable, sweet, and reliable patient but was treated like I was a criminal . And no...ur office was clear as to the ESTIMATED OUT OF POCKET EXPENSE. it was not fair on me so I COULD MAKE THE DECISION to if I could afford the surgery or not. I called my insuarance co prior to surgery and verfied and im paying northside hospital and anesthesiolgy bill to but they told me prior to. I had 6 fibroid tumors removed this summer. If I knew then what I knw now..I would have left those fibroid tumors in place until I got the money together rather than owe a bill and be refused to see the doctor for a small minor visit. But its ok...I knw better ob/gyn offices who will see me and not discrimimate. Im still going to pay you my money according to my financially agreement monthly. I dont think nothing is free. I work very hard to pay all my bills. I just can't believe I was refused treatment. Thanks Monica: for denying a paying patient who has never been late in paying the bill, always paying my co-pays when visiting the doctot, and ALWAYS made it to my doctors visits on time there at haven ob/gyn. U just lost one of the best patients..
I hate bad reviews and we bend over backwards to make sure all of our patients feel welcome. We never discriminate based on race, religion, age, insurance (or lack thereof), or ethnicity. We do discriminate based on gender- sorry guys, we are an ob/gyn office. We do expect payment for our services and don't claim to be a free clinic. I think we do a great job of working with customers to set up payment plans and helping to estimate costs ahead of time. I wish her nothing but the best with her new doctor.
I'm a completely new patient and I've never experienced a service like this from any OBGYN office. I'm considered to be high risk with my current pregnancy; so finding a capable doctor was top priority. I read over 50 reviews and made an appointment right away. My appointment was around 11am & it was very quiet. The waiting area gave you a calm/peaceful feeling. I interacted with 5 office staff members and they all were personable. I saw Dr. Jewell & instantly knew he was the right doc for me. He answered all my questions and kept asking me if I had anymore. He was AMAZING!!! (So was his assistant). He even hugged me when I was leaving. My husband and daughter were with me & we all agree that WE LOVE THIS PLACE!!! After reading all of these positive reviews, you would be a FOOL not to make an appointment asap. BEST PLACE EVER!!!
Dr. Moore, Dr. Jewell, and Leah Pombo are all wonderful. I saw all three during my pregnancy. They are very competent, caring, and personable. I was sick most of my pregnancy and had a higher risk pregnancy due to an auto-immune disorder and they cared very well for me and my daughter. Dr. Moore delivered my daughter and both my husband and I were very impressed with his skill level and the way he expressed genuine concern for us. I highly recommend them.
I cannot praise Dr. Moore & Leah Pombo enough for their stellar service, personal attention, and bedside manner. They are wonderful providers, and the personal attention they bestow on patients is wonderful. On the other hand, dealing with the front office staff is often troublesome. The wait time is lengthy, and I feel more like a number than a patient.... Once Dr. Jewell, Moore, or Leah is with me, the entire Haven OBGYN experience goes from frustrating to above average. Getting past the front desk is often trying, but the care you receive from the doctors is excellent.
I cannot say enough good things about this practice! I LOVE the small feel - they are great about remembering you, referring to previous appointments, and you are not just a number to them! Dr. Moore, Dr. Jewell, and NP Leah are all as nice, patient, and helpful as can be! I have NEVER felt rushed during an appointment, always get my questions answered, and always feel that my body and time are treated with respect. Especially if you are pregnant and looking for an OB that you are comfortable with to deliver your baby - these are the people! They have an amazing 3D ultrasound machine, they do more ultrasounds than normal, and the front desk staff, nurses, and phlebotomist (important!) are excellent - professional, but very laid back and friendly.
I rarely write reviews, but I just had to for Haven Ob/Gyn. I saw Dr. Moore for a little bit, and he was wonderful. Dr. Jewell was newer during my pregnancy and we didn't get to know him until my delivery, which was when he was on call. We experienced what real healthcare should look, feel, and be like. He has the best bedside manner and is incredibly personable. He is confident in his approach but listened to what I wanted as a patient. I spent most of my appointments with Leah. I cannot speak highly enough of Leah. Everything written about Dr. Jewell rings true for her as well. My husband and I cannot express how much gratitude we have for her. She takes her time to explain, listen, and thoroughly made sure I had peace of mind. She is so professional, yet her approach is incredibly comforting and personal. She helped us through a rough beginning in our pregnancy and that is when I knew she was someone special. After doing some tests and talking to us, her assurance and willingness to do everything to help us overcome the beginning hurdles left us wondering why this isn't the standard level of care. She was consistent through and after our pregnancy. I can go on and on about how wonderful she is, but please do yourself a favor and make an appointment! Leah was and is a Godsend for us. She truly went above and beyond. Above the weather, the southern charm, and good food in Atlanta, we are going to miss Leah, Dr. Jewell, and this practice as a whole the most.
I love this practice! I recently moved to Florida and wish I could bring these doctors with me! Dr. Jewell delivered my perfect baby boy in 2012. I originally saw (and loved) Dr. Moore and during my pregnancy Dr. Jewell newly joined the practice. Due to a complication, I was induced and Dr. Jewell happened to be the doctor that day... I had seen him in the office a couple times and immediately felt just as comfortable as I did with Dr. Moore. Both have amazing bedside manner and make you feel confidant and comfortable in their hands. I know for a fact I would have had a c-section if it weren't for Dr. Jewell. My induction was stalled and he was trained in a new catheter technique to progress the labor and it worked like a charm. What I loved most about my delivery and about Dr. Jewell was that he made me feel and my entire (10 people) family feel involved. He gave them updates in the hallway and, even though I requested an epidural, he let me sit up rather straight during pushing/delivery and allowed me to pull the baby out myself once he got the shoulders through. It was a strange request, but he was like, "It's your baby! I'm game for whatever you want to do!" He also let me wait to cut the cord until it stopped pulsing which is a newer technique I requested to let the baby get the extra cord blood. I so wish they could delivery my next baby here in Florida. It won't be the same! I highly recommend!!!
Dr. Moore and Dr. Jewell are hands down the best doctors I've ever had. They run an extremely efficient practice. I've gone through 2 pregnancies there and never had to wait more than 10 min. In fact, I usually don't even have a chance to sit down before being called back. They explain everything really well, make you feel completely comfortable, are personable and likeable, and don't rush through your appointment. When I call the nurse's line with an issue, it's often the doctors, themselves, who call me back to discuss symptoms. Their practice really puts others to shame, and I'm spoiled now. I'm sure there are other obgyn's in Atlanta who are good, but I honestly can't imagine there are any as good as Dr. Moore and Dr. Jewell.
Dr.Moore and Leah Pombo are beyond incredible. I fully trust my medical care to Haven Ob/Gyn. After a not so smooth delivery with another Doctor, I was luckily enough to find Dr. Moore who delivered my second baby. He made both my husband and I feel 100% comfortable despite being high risk. Leah Pombo is an amazing Nurse Practitioner. She is caring, genuine, and so intelligent. Haven is truly a remarkable office.
Dr. Moore fully supported my decision to deliver without intervention. After being "warned" by a doula that births at Northside have a high C-section rate I was apprehensive. However, the delivery room nurses knew my desires and coached me through it. A wonderful experience all around, from ultrasounds to the delivery.
I am so happy i found this practice. I had been in search for a great OBGYN, and Dr. Moore is so awesome, he answers all questions, he even called me personally to answer questions and give me a referral. I would definitely recommend this practice. Office staff is nice, very clean and organized!