zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.
zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.
Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.
zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.
The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.
The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.
*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award
* By Appointment Only
* 24-Hour Service Available
EPA approved cleaning solution - Empowered Water
We have used Zerorez for the past 5 yrs and I couldn't be more satisfied with their service. Our white carpeting and a 100+ pound black dog are a tough combination, but Zerorez makes our carpet... look new every time. The technicians are extremely prompt, polite and friendly (Aubrey works magic on stains!). The price is always exactly as quoted, no upsells. Their pet treatment is absolutely the best. The odor is actually eliminated and not just covered up. I highly recommend the protectant in high use areas. We have used several other carpet cleaning companies over the last 20 yrs. None came close to the job done by Zerorez. Zerorez not only gets the carpets cleaner, but they stay cleaner longer.VIEW MORE »VIEW LESS »
Prices were exactly what was quoted online. Additional pet treatment was reasonably priced. Love that my house doesn't smell like chemicals. Aubrey was very polite and professional. Called me 15 mins... before arrival. Arrived at my house well within the given time frame. Definitely plan on using them again. Have already recommended them to family and friends!VIEW MORE »VIEW LESS »
I had them out a while ago and they cleaned 3 rooms and a hallway. They did a great job on my carpet but I found splatter marks on all of my black bedroom furniture. They did not do the best job of protecting my furniture. Had it not been black I probably would not have noticed. Just thought it was a little funny with their name.
We have used Zerorez for the past 5 yrs and I couldn't be more satisfied with their service. Our white carpeting and a 100+ pound black dog are a tough combination, but Zerorez makes our carpet look new every time. The technicians are extremely prompt, polite and friendly (Aubrey works magic on stains!). The price is always exactly as quoted, no upsells. Their pet treatment is absolutely the best. The odor is actually eliminated and not just covered up. I highly recommend the protectant in high use areas. We have used several other carpet cleaning companies over the last 20 yrs. None came close to the job done by Zerorez. Zerorez not only gets the carpets cleaner, but they stay cleaner longer.
Prices were exactly what was quoted online. Additional pet treatment was reasonably priced. Love that my house doesn't smell like chemicals. Aubrey was very polite and professional. Called me 15 mins before arrival. Arrived at my house well within the given time frame. Definitely plan on using them again. Have already recommended them to family and friends!
I have used ZeroRez twice in the past. It was always a great experience with punctual, friendly, professional employees. I always appreciated the good work, but I wondered if their pitch of no residue cleaning was just a gimmick or not. I read up on the internet and found some sites saying that ZR isn't that special with what they do. So, to save a little money, I went with another local, reputable cleaner. This cleaner has great reviews here in Kudzu, and has been in business for a very long time. The carpets are nice and clean, but the difference lies in the cleaning fluid. After the cleaning from the other company, the carpet has a strong odor of cleaning chemicals, and has that "crunchy" feel. Not awful, but there. I now realize that there is a huge difference. Both companies made my floors look awesome, but ZeroRez was able to accomplish this with no strong chemical smell and without hazard to my pets and toddler. I was told straight up by the other company that the chemicals they used were dangerous to my pets. I appreciated their honesty. At the end of the day, I will be returning to ZeroRez for my next cleaning. Now I don't have to wonder if their product is a gimmick or not. It isn't. Even though their prices are a little higher, the results are excellent.
Zerorez appointment scheduling was quick and easy. Received call promptly at 8:00 a.m. for service rep to arrive at 9:00 a.m. He came in, assessed rooms, additional rugs, confirmed pricing, performed cleaning, suggested additional ways to keep clean and was out by 10:15 - just a super way to have clean carpets for the holidays at a very reasonable fee. THANKS!
Did a good job cleaning carpets. Pushed the Fiber Protector protector, did not really want it, just wanted carpets cleaned. Carpets are stiff now and not soft like used to be. One other downside is the health of small animals, our parakeet died 2 days after the fiber protectant was used. Not sure if it was the cause of his death, should have removed bird from area that was being cleaned, need to be aware of before doing this. My fault for this, did not think about the fiber protectant causing this type of product.
Thank you very much for your response. I am very sorry to here about your parakeet. Our fiber protector is a water based solution and have not heard of anything like this happening before. As for the stiff and crunchy carpet, there are some variables that can be caused from pervious cleanings. We would love the opportunity to come back out and try and remove the crunchy feel at no cost which would be our 30 day warranty. If you could please contact me at 770-242-1313 x8005, again I would be happy to see how I may be able to address your concern. If I am unavailable, please call 770-242-1313 and ask for Ashley my assistant, and she also would be happy to address your concerns.
Thank you again for your review. Rich(Client Service Manager)
I had an impossible carpet....pet stains for years. Erik was professional, personable, efficient and did an amazing job. Got almost all the stains out, smells so much better and I got a great deal. Very satisfied.
Once again Zerorez has performed to a 5 star standard. I had to reschedule the appt. and that was hassle free. The tech was nice and showed up on time. The incredible thing is that they got our carpets looking brand new. Our cat had thrown up all over the place. I wwas sure the stains would never come out..but Zerorez got them out. I can't thank them enough. You have a customer for life
Jay was on time, very professional and did an absolute fabulous job for us. I will definitely use Zerorez again for our cleaning needs. I recommend Zerorez for any of their advertised services.I hope they continue to enlarge their service areas. Thank you to Rob Walters and our Technician Jay.
My experience with zerorez was exceptional! I had pet odor and stains on my carpets and couches .Chris was very professional and friendly and worked hard and quickly to complete the job. My home not only looked so much better but smelled so clean and fresh.Thank You Zerorez for a great job!
Thanks to Jared and his partner for the awesome job and professionalism! I am super pleased with my clean carpets!!
After my dog Gracey passed I knew I wanted to have Zerorez clean my carpet. I had heard Neil Boortz on the radio talking about what an awesome job they did after he lost his pet. I was not disappointed. I am so impressed that I will have them clean my mom's carpet before Christmas. Thank you Chris with Zerorez for your professionalism and awesome service.
Very professional, high quality equipment, super friendly & kind. I will be using this company every time. I have berber carpet & I have used 2 different companies that did a poor job, about equal to how well I did with a carpet cleaner I bought from home depot. Zerorez had a very high powered cleaner & it did a GREAT job. No water puddles, no dirt, no smell. Reggie was our cleaner, he was polite, professional & knew what he was doing.
My carpet was absolutely filty. I didn't want to come home let alone invite anyone over. I had made up in my mind that I would just replace it instead of keep wasting money on services that didn't keep the carpet cleaned a month or so. The representative(Damien) arrived to clean my carpet. He was close shaven, well-groomed, wearing polo style shirt and nave pants, very professional, very polite. I thought he was the marketing person sent to warm me up before the carpet cleaning guy came in. No, he cleaned my carpet. He explained the procedure prior to starting asked questions and restated any information to ensure my understanding. You have to try this company, I believe you will never use anyone else. My carpet looks new. No other company has gotten my carpet this clean. The carpet was practically dry before he left. Try them, tell others.
I had the carpets in my dad's 20 year old house cleaned by zerorez and I am thrilled at their professionalism and work.
Great technician, courteous, professional and did a marvelous job. As a result, we'll be having Zerorez back out to do air duct cleaning