Casteel Heating, Cooling & Plumbing

Casteel Heating, Cooling & Plumbing Heating & Air Conditioning
2218 Canton Rd 
Marietta, GA 30066
Phone: (770) 565-5884
Email: Email this business
Website: casteelair.com
Casteel Heating, Cooling & Plumbing Casteel Heating, Cooling & Plumbing : Heating & Air Conditioning, Marietta, GA



Review
Reviews: 1

Posted on 4/11/2013

Reliable and Dependable
We used Casteel when we finished our basement and needed to install heat and air. They did such a good job that we called them back to replace the other unit for our house. Couldn't be more pleased with their work. They are reliable and dependable. You can count on them to do the job right! # 0068738
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More Reviews
Reviews: 1

Posted on 4/13/2014

The Best of the Best
On initially contacting Casteel Heating and Cooling, the experience was an unexpected pleasure. From the courtesies expressed by the receptionist who first took my telephone call to the professionalism displayed by Bobby Loebl is one that very few service companies can make claim to. As part of my decision making process I scheduled seven heating and cooling companies for proposals and during Bobby’s visit there were two other companies present. Although most offered the same choice of equipment and some at a much lower cost, the follow-up, courtesies and professionalism the staff of Casteel Heating & Cooling made the decision an easier one to make.

The installation team of Jeff Dempsey and Jason Rice were great. They kept us informed during the entire process and took the time to review programming and owner maintenance.


Max Bayard #0101375
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Reviews: 3

Posted on 4/11/2014

New Duct Work
Great job today ripping out the old duct work and replacing with new duct work. Best part about this was they only replaced what needed to be replaced, they were able to reuse some components saving money. Other companies would have taken full advantage of the situation.

Jesus, Hilario, Heisen did a great job today getting the job done, extremely professional and truly cared about the work that they did. They were there to answer any questions and cleaned the area better than it was when they got there.

Thank you all!!!!! Great experience

Penn Maness 101224
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Reviews: 1

Posted on 4/7/2014

Lies.. do not trust their technicians
Told by the tech that there were multiple problems totaling over $2500 in needed repairs. Included a picture of "mold" that wasn't even from our unit.Also said our unit was 4 lbs low on Freon. An HONEST company ran every "extra cost" test and reported our unit was prefect, completely full of Freon, and has absolutely no issues or mold. A complete waste of the $79 service fee. Stay away!
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Reviews: 1

Posted on 4/7/2014

Quick, Affordable and Knowledgeable
We chose Casteel based off of a referral from a friend. They came out immediately to look at our issues and even came back the next day with a resolution and price.

Initially they weren't going to be able to install our new heating & AC unit for another 2 weeks- but since they knew we were looking to have it installed sooner if possible they called and moved us up a week, which was great!

Joe Vanderbilt and Jason Carver got to our house on time, went over the process, asked if we had any questions, then worked about 8 hours with no interruption to our day. No mess left behind either.

I would recommend Casteel if you are looking for someone who knows what they are doing, gives you honest feedback about what you need(without trying to up sell you), and completes their business in a very timely manner.


Thanks,
Amy Celio Invoice #0100798
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Reviews: 7

Posted on 4/7/2014

Highly Recommended - Above and Beyond
We were looking to replace our Air duct system downstairs and contacted four companies (Casteel, Bardi, Seasons Comfort, and Cool Air). All except one (cool air, see separate review) were responsive and courteous. However, Casteel really went above and beyond. Our system design manager was Chris Michel. He came out and gave us a tremendous amount of knowledge and advice even before we signed up to do things. He was amazingly responsive, returning every email and call within minutes. We wanted options and he gave them to us with no issues. We decided to go with Casteel and their work crew was great. They went to extra mile. When anything came up, they addressed it. Even after the job was done and paid for, we called Chris because we were concerned our carpenter was restricting the air flow with some subsequent work, and Chris offered to come over and give us advice, no questions asked. Great service and we highly recommend them.
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