Master Rooter Septic Tank Cleaning & Repair

Master Rooter

(404) 445-7795 www.rooterga.com »

7450 Wits End DriveGainesville, GA 30506   map »

Business overview

$150 RESIDENTIAL SEPTIC PUMPING/CLEANING-24 hours on call, available anytime. Family owned and operated business that is here to help in an emergency.

Ask about our $99.00 Septic Inspection. Not sure what's going on? Let us look investigate and solve the issue without spending the extra money.

Services

  • Back Flow Prevention
  • Cesspool Cleaning
  • Chemical Treatments
  • Commercial Services
  • Grease Trap Pumping
  • Inspection Letters & Certificates
  • Regular Maintenance
  • Septic Tank Cleaning
  • Septic Tank Pumping
  • Septic Tank Sales
  • Sewer Jetting
  • Sewer Line Installation
  • Sewer Line Repairs
  • Soil Testing
  • System Upgrades
  • Tank Installation
  • Tree Root Removal
  • Video Camera Inspections
  • Water Line Installation

Parts & Systems

  • Cesspools & Dry Wells
  • Drain Fields
  • Grease Traps
  • Lift Stations
  • Retention Ponds
  • Septic Tanks
  • Sewer Lines

Kudzu's "Best Of" Winner

2013

Hours of Operation

  • MON
  • 1:00am
  • 12:00pm
  • TUE
  • 1:00am
  • 12:00pm
  • WED
  • 1:00am
  • 12:00pm
  • THU
  • 1:00am
  • 12:00pm
  • FRI
  • 1:00am
  • 12:00pm
  • SAT
  • 1:00am
  • 12:00pm
  • SUN
  • 1:00am
  • 12:00pm

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Paypal
  • Personal Checks
  • Visa

Year Established

2009

Languages Spoken

  • English

Reviews

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Avoid this Company, 12/12/2014

This guys are crooks , I spoke with them and told them from the start I needed to pump my septic tank and will probably need to have my drain field replaced very soon but I did not decide what... contractor I would choose for the job. I also confirmed that the special they have for 150 $ to pump the tank has no strings attached .Once they came out they said they cannot pump the tank for 150 , if I only want to do the pumping they wanted to charge me 500 $. The never mention in their advertising that the 150 special comes with strings attached and not even when you talk to them on the phone to schedule the appointment. Very deceiving , classic bate and hook strategy .mad at myself I fell for it I was lucky I could find another company who came out and pumped the tank the same day . This company does not care to help the customer , after they lie and put you in a bad situation they do not even try to make it right R.G.

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Do not use!!, 9/11/2014

Complete rip off. $3000 later and my septic was still bad. Even the county said they did everything wrong. They are by far the worst in the area. Don't call - Don't let them near your septic system.

Videos & Photos

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Photos (9 photos)

  • Before and After
  • Knee Deep
  • Digging Lines
  • Down Under
  • Underground
  • Clearing Lines
  • Drain Field
  • Done Right!!!
  • Working Hard!

Linked Review

donandtawny

Reviews: 1

5pm on a Saturday

It was 5 pm on a Saturday evening when my septic tank was backing up into my house.In a panic i start calling septic companies.Being a Saturday evening no one would call me back or wanted to charge me a very high emergency fee.Luckily i found Master Rooter on Kudzu.com who had a truck to my house in little over a hour and worked till 9pm fixing my septic mess.They didn't charge a high fee cause of the odd hour and the bill was exactly what he quoted!! Out of all the web sites i visited and all the promises septic companies were making on their sites Master rooter was the only one who delivered what they advertised. Because of that and their hard work in my moment of need they have a loyal customer and I highly recommend them.

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More Reviews

Momma1234

Reviews: 1

SCAM ALERT SCAM ALERT SCAM ALERT SCAM ALERT

I can't go into details right now - but will post everything once it all plays out. DO NOT HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES........They will rip you off!!! If I could give 0 star rating I would.

Master Rooter replied on 12-20-2013

When things go wrong with a septic system and regular repairs or entire reconstruction of a septic system that is an expensive and large job. Sometimes client's aren't always happy that they have to have this, but the alternative is not being able to use your faucets, showers or bathrooms. The owner addressed this client's concerns and even provided a discount for full services provided.

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Caranbramlette

Reviews: 3

Services Done...

After responding to my call and fixing my septic system I believed the price I was charged was too much. The owner graciously negotiated with me and we settled on a fair price. Everyone I talked with was very nice and courteous. I also believe the work was done correctly. It's nice to do business with a fair company.

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Lorim530

Reviews: 1

What A Great Company!

My parents had a septic tank back up on Saturday morning. I started calling septic companies and no one would come out or even call back. Tony at Master Rooter called us right back. He was pretty far away at the time but said he could come out and we agreed to wait on him. We are so glad that we did, because he did such a great job. My parents are an older couple, and he explained the process to them in terms that they could understand. We felt that we could trust him. He has such a great sense of humor and had us laughing over this "stinky" situation. We have already told Master Rooter that we would be calling them again and we meant it.

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jxjol1

Reviews: 2

had a schedule visit but they lost the request

I place a request 2 week ago for getting septic tank empty for a specific date and double check the day before and also the morning of , the schedule was to be between 8 and 10 but at 11 there was still no one, I call them and got a call back that they had lost the request and they could not come till next week , I was force to call a different vender

Master Rooter replied on 08-19-2013

The owner spoke to the client and apologized for the mix up. There was a call for the same time period in the same town and the dispatcher got confused when the client confirmed the call. We apologized and tried to make every effort to get be available after the mix up. We understand the client being upset and am sorry we were not able to service them.

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joefromgeorgia

Reviews: 1

Emergency at 11pm

I had an overflow at 11pm and didn't know what to do. I found this company and they answered the phone when I called. I didn't expect any would be able to help me that late. They came out that night and fix my septic tank at night without waking the neighbors. No more overflow or flooding. Amazing, would recommend them to anyone. Very nice people.

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thesuperlisa

Reviews: 1

Honest and Great Service

My sister referred me to Master Rooter after she had her house done. They were very professional and came out when they said they would. They emptied my septic for me and charged what they quoted. They inspected it for me and let me know what I need to do in the future. Would use them again!!

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Photos

Working Hard
9 photos
Album: Working Hard
1 of 9




Before and After