Comfort Control Inc

135 Reviews

(770) 872-4331 www.comfortcontrolinc.com... » View Website »

5322 Palmero Court, Suite 100Buford, GA 30518   map »

Business overview

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
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Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

Comfort control offers a energy evaluation of your home and comfort system. This test will uncover your homes largest energy losses such as air leaks to the attic and duct leakage. We recycle our cardboard and all the metal from old equipment is cut up and sent to a scrap yard for recycle. Freon is recovered and compressor oil is drained and send out for proper disposal.

Reviews

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Great people!, 7/08/2015

Everything was great from the initial contact even in a bad situation (A/C not working). It all started with Mary, then Lisa, both at the office, to Phillip, the service technician , to John, whom... came out to take a load of the house to make sure I was getting the right size unit to replace my current one, to the Installer Ta Kim, whom was at my house the following morning at 7am. These people care about what they do, call and email you to let you know they are on their way, and work with your schedule to make everything happen. They answer all your questions and Ta was a true professional with the installation. He left the area cleaner than he found it. Great job guys! Keep it up!

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Exceptional Service!, 12/25/2014

John and his team did a fantastic job changing my HVAC systems across the entire inside & outside of our house with the quality of Lennox Elite Series. John was very thorough in his inspection, and... making recommendations that made sense. Recommendations that included additional in-take vents, attic hood and sturdier piping. He sat down with me and carefully reviewed the work, balancing cost versus value benefits. We are all set for years to come, including the new water heater they installed. Thank you!

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Linked Review

Dogpatch06

Reviews: 5

Perfect

I had a Lennox SL280V and 14ACX installed today. Price was $2500 less than one of my other quotes. The sales guy (John) did a load-calculation on my house, which none of my other quotes did. He was easy to deal with, no high-pressure, used-car salesmen taint to him. The installers arrived today, and had it all installed in a few hours. The install looks (to my untrained eye) to be very well done. Everything looks good/clean/neat. It appears that no corners were cut in the install..I expect this system will last a long time. 5 stars.

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Boriqa

Reviews: 4

Great people!

Everything was great from the initial contact even in a bad situation (A/C not working). It all started with Mary, then Lisa, both at the office, to Phillip, the service technician , to John, whom came out to take a load of the house to make sure I was getting the right size unit to replace my current one, to the Installer Ta Kim, whom was at my house the following morning at 7am. These people care about what they do, call and email you to let you know they are on their way, and work with your schedule to make everything happen. They answer all your questions and Ta was a true professional with the installation. He left the area cleaner than he found it. Great job guys! Keep it up!

Comfort Control Inc replied on 07-09-2015

Thank you so much for taking the time out of your day to place this wonderful review! We are very lucky to have such a great staff that are hard working. Our goal is to have all our customers more than satisfied and it looks like we are right on track.

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estang

Reviews: 1

Exceptional Service!

John and his team did a fantastic job changing my HVAC systems across the entire inside & outside of our house with the quality of Lennox Elite Series. John was very thorough in his inspection, and making recommendations that made sense. Recommendations that included additional in-take vents, attic hood and sturdier piping. He sat down with me and carefully reviewed the work, balancing cost versus value benefits. We are all set for years to come, including the new water heater they installed. Thank you!

Comfort Control Inc replied on 07-09-2015

We are so happy that everything went well with your install. I'm glad everything is working well for you. Thank you for taking time to write a review. All of us at Comfort control really appreciate it. Thank you and we look forward to working with you for many more years.

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fernandezmichelle32

Reviews: 1

Best Price and Best Service

This company is excellent, if you want a reliable company that cares about their customers then call Comfort Control. They installed a new AC unit, hot water heater and a furnace. John, the sales guy was very honest and knew exactly what we needed and didn't try to oversell. Lisa in the office was very helpful and friendly. We had no AC and she got us on the schedule as quickly as possible. Seth and Jerry the installers came ready to work and were very professional. They were very neat and clean, oh and guess what they even vacuumed. Best of all, we received two thank you cards and some delicious goodies. I would definitely recommend and refer Comfort Control.

Comfort Control Inc replied on 07-09-2015

We are so happy that everything went well with your install. I'm glad everything is working well for you. Thank you for taking time to write a review. All of us at Comfort control really appreciate it. Thank you and we look forward to working with you for many more years.

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Kevin40

Reviews: 1

Totally impressed

We had to have our furnace and ac unit. We had three other quotes. Not only did Comfort Control have the best price and warranty, but my wife and I felt comfortable with John, the sales rep. The techs came in and knocked it out quickly. They were very professional and considerate. They put in another return and took measures to minimize and clean up the mess. I will recommend them to anyone who asks.

Comfort Control Inc replied on 07-09-2015

Thank you so much for taking the time out of your day to place this wonderful review! We are very lucky to have such great tech's that are hard working. Our goal is to have all our customers more than satisfied and it looks like we are right on track.

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bob1313

Reviews: 1

Great Company

Great company top do business with. Very professional, knowledgeable and courteous at all levels. Pricing and installation was done quickly and in a timely manner. Excellent products and services. Great warranty and follow up. Would not hesitate to do business with them again and again. My go to heating and aircon company from now on.

Comfort Control Inc replied on 07-09-2015

Thank you so much for the excellent review! I am so happy all our staff was able to provide you excellent service.

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Giggsy

Reviews: 2

Fantastic company to deal with

Thank you John for providing fantastic service from start to finish. Met with John on Friday, installed on monday. thanks!

Comfort Control Inc replied on 07-09-2015

Thank you so much for the wonderful review! Our goal is to make each and every customer as happy as we made you!

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YiFamily

Reviews: 1

Pleasant experience

Heater went out and Ta Kim got us up and running in no time. The whole experience was pleasant. Great Job Ta!

Comfort Control Inc replied on 07-09-2015

Thank you for taking time out of your busy day to review our company.

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Todker

Reviews: 1

Super Service

They replaced both of my units while I was overseas, upon my return everything was exactly as they said. Extremely pleased with quality and service that I experienced.

Comfort Control Inc replied on 07-09-2015

We are so happy that everything went well with your install. I'm glad everything is working well for you. Thank you for taking time to write a review. All of us at Comfort control really appreciate it.

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AllisonQ

Reviews: 1

Wonderful Technician

Mr. Ta Kim was prompt, even early for the 4-6 time window given. He called to let me know his arrival time. Mr. Kim was extremely professional and courteous. He explained what he was doing with my furnace and showed me 'things' to look out for. I appreciated all his assistance.

Comfort Control Inc replied on 07-09-2015

Thank you for taking time out of your day to review our company. Please give us a call at 770-932-1306 if you need anything else. Thanks

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allall

Reviews: 6

Repeat Service by Same Technician Excellent Policy

Another excellent service by Vu. I really like Comfort Control's policy of sending same technician to same house over and over again, assuming you like him/her. He is very good about explaining what he did and is very honest about what is and is not needed. Great coupons on Kudzu too! Highly recommend Comfort Control.

Comfort Control Inc replied on 07-09-2015

Thank you for the wonderful review! We are very lucky to have people working for us that truly do care about our customers and their needs and that is how we are able to keep happy customers like yourself. I wish you and your family a wonderful day!

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ryand60

Reviews: 1

Great Company! Highly Recommend!

Comfort Control is a great company that truly cares about their customers! I woke up to a freezing house called Comfort Control after searching online and someone was at my house within the hour. Everyone from the office staff to the guys who came to my home were extremely professional and courteous. I will definitely use them for all of my heating/air needs in the future. It is nice to know that great customer service is still alive!

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momoftwoteens

Reviews: 1

Comfort Control Inc. was not worth all the reviews

We had a contractor come out and install duct work for our basement as well as bought a new air handler unit, however this contractor did not adhere the ducts together properly and the kept coming apart. After reading all the reviews of Comfort Control we called them out to resolve the problem. They said everything needed to be removed and completely redone. We said as long as it is still by the floor 1 main 2 basement. So afterwards they said they couldn't get it by floor.(so they never marked the ducts to which returns or anything, just ripped it all out and through them back up in all sorts of random orders.) They installed 2 more thermostats and said they would help control the temperatures but that the job was too hard to know where all the ducts went since they didn't install the ones in the ceilings. So now the thermostats all control random rooms on both levels in no proximity to each other. We have called Comfort Control about this repeatedly. They told us they could tear down all the drywall and start completely over but that would be a lot of damage and we would have to pay for installation again. So if you need a install go for it but don't use them for a repair since they can't mark the ducts and know the upstairs from the basement or zones. I am very disappointed and expected knowledgeable workers since they said they could do it correctly and fix it, but they are incompetent!

Comfort Control Inc replied on 10-28-2013

I am very surprised and taken back by this review. We made this customer FULLY aware before we started any work that we could not get to all of the duct work and that sheet rock may need to come down. The ducts that we could get to were removed, repaired and reconnected to its proper zone. There are still a few ducts that are buried under the sheet rock that need to be address. All we need to do is remove some sheet rock and make the repairs just like we told this customer from day one. It's only sheet rock, it can be removed and replaced. Complete satisfaction is just a phone call away. We can even provide a great sheet rock man to replace the sheet rock. You won't even know it was done.

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edandlinda

Reviews: 2

Trusted and Professional

Provided excellent service from intial sales contact by John to final installation by technicians Ta and Chris. All employees were congenial and respectful of us and our home. Made options very clear. Price quotes were up front; no surprises. A trusted, professional, and excellent business.

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KELLYFITZ

Reviews: 1

Great serice from start to finish, will use again

Just had my A/C serviced this morning by Josh and Richard and was extremely satisfied. From the beginning, speaking with the office staff I was put at ease. Everyone I had contact with were great to work with, polite, efficient and thorough. Josh and Richard explained everything I needed to know to make an informed decision about my repairs and got right to work. Will definitely use your services again in the future.

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teach5

Reviews: 4

Highly Recommend Comfort Control!! Excellent work

I needed some work done with the air conditioner and heard about Comfort Control in our church bulletin. From the first phone call with Lisa to a job well done by Tom, we are most satisfied. You can expect timely work, great pricing, professionalism and honesty from Comfort Control. I highly recommend Comfort Control!! Thank you, Comfort Control, for a great job!

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New Installation System by Comfort Control Inc