Comfort Control Inc

(770) 932-1306 www.comfortcontrolinc.com...

5322 Palmero Ct, Suite 100Buford, GA 30518 map it »

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Business overview

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Cascade Heights
  • Cherokee/Forsyth County
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
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Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

Comfort control offers a energy evaluation of your home and comfort system. This test will uncover your homes largest energy losses such as air leaks to the attic and duct leakage. We recycle our cardboard and all the metal from old equipment is cut up and sent to a scrap yard for recycle. Freon is recovered and compressor oil is drained and send out for proper disposal.

Reviews

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Great Company, 5/17/2014

Great company top do business with. Very professional, knowledgeable and courteous at all levels. Pricing and installation was done quickly and in a timely manner. Excellent products and services.... Great warranty and follow up. Would not hesitate to do business with them again and again. My go to heating and aircon company from now on.

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Fantastic company to deal with, 2/03/2014

Thank you John for providing fantastic service from start to finish. Met with John on Friday, installed on monday. thanks!

Linked Review

Dogpatch06

Reviews: 5

Perfect

I had a Lennox SL280V and 14ACX installed today. Price was $2500 less than one of my other quotes. The sales guy (John) did a load-calculation on my house, which none of my other quotes did. He was easy to deal with, no high-pressure, used-car salesmen taint to him. The installers arrived today, and had it all installed in a few hours. The install looks (to my untrained eye) to be very well done. Everything looks good/clean/neat. It appears that no corners were cut in the install..I expect this system will last a long time. 5 stars.

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bob1313

Reviews: 1

Great Company

Great company top do business with. Very professional, knowledgeable and courteous at all levels. Pricing and installation was done quickly and in a timely manner. Excellent products and services. Great warranty and follow up. Would not hesitate to do business with them again and again. My go to heating and aircon company from now on.

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Giggsy

Reviews: 2

Fantastic company to deal with

Thank you John for providing fantastic service from start to finish. Met with John on Friday, installed on monday. thanks!

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YiFamily

Reviews: 1

Pleasant experience

Heater went out and Ta Kim got us up and running in no time. The whole experience was pleasant. Great Job Ta!

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Todker

Reviews: 1

Super Service

They replaced both of my units while I was overseas, upon my return everything was exactly as they said. Extremely pleased with quality and service that I experienced.

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AllisonQ

Reviews: 1

Wonderful Technician

Mr. Ta Kim was prompt, even early for the 4-6 time window given. He called to let me know his arrival time. Mr. Kim was extremely professional and courteous. He explained what he was doing with my furnace and showed me 'things' to look out for. I appreciated all his assistance.

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allall

Reviews: 6

Repeat Service by Same Technician Excellent Policy

Another excellent service by Vu. I really like Comfort Control's policy of sending same technician to same house over and over again, assuming you like him/her. He is very good about explaining what he did and is very honest about what is and is not needed. Great coupons on Kudzu too! Highly recommend Comfort Control.

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ryand60

Reviews: 1

Great Company! Highly Recommend!

Comfort Control is a great company that truly cares about their customers! I woke up to a freezing house called Comfort Control after searching online and someone was at my house within the hour. Everyone from the office staff to the guys who came to my home were extremely professional and courteous. I will definitely use them for all of my heating/air needs in the future. It is nice to know that great customer service is still alive!

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momoftwoteens

Reviews: 1

Comfort Control Inc. was not worth all the reviews

We had a contractor come out and install duct work for our basement as well as bought a new air handler unit, however this contractor did not adhere the ducts together properly and the kept coming apart. After reading all the reviews of Comfort Control we called them out to resolve the problem. They said everything needed to be removed and completely redone. We said as long as it is still by the floor 1 main 2 basement. So afterwards they said they couldn't get it by floor.(so they never marked the ducts to which returns or anything, just ripped it all out and through them back up in all sorts of random orders.) They installed 2 more thermostats and said they would help control the temperatures but that the job was too hard to know where all the ducts went since they didn't install the ones in the ceilings. So now the thermostats all control random rooms on both levels in no proximity to each other. We have called Comfort Control about this repeatedly. They told us they could tear down all the drywall and start completely over but that would be a lot of damage and we would have to pay for installation again. So if you need a install go for it but don't use them for a repair since they can't mark the ducts and know the upstairs from the basement or zones. I am very disappointed and expected knowledgeable workers since they said they could do it correctly and fix it, but they are incompetent!

Comfort Control Inc replied on 10-28-2013

I am very surprised and taken back by this review. We made this customer FULLY aware before we started any work that we could not get to all of the duct work and that sheet rock may need to come down. The ducts that we could get to were removed, repaired and reconnected to its proper zone. There are still a few ducts that are buried under the sheet rock that need to be address. All we need to do is remove some sheet rock and make the repairs just like we told this customer from day one. It's only sheet rock, it can be removed and replaced. Complete satisfaction is just a phone call away. We can even provide a great sheet rock man to replace the sheet rock. You won't even know it was done.

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edandlinda

Reviews: 1

Trusted and Professional

Provided excellent service from intial sales contact by John to final installation by technicians Ta and Chris. All employees were congenial and respectful of us and our home. Made options very clear. Price quotes were up front; no surprises. A trusted, professional, and excellent business.

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KELLYFITZ

Reviews: 1

Great serice from start to finish, will use again

Just had my A/C serviced this morning by Josh and Richard and was extremely satisfied. From the beginning, speaking with the office staff I was put at ease. Everyone I had contact with were great to work with, polite, efficient and thorough. Josh and Richard explained everything I needed to know to make an informed decision about my repairs and got right to work. Will definitely use your services again in the future.

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teach5

Reviews: 4

Highly Recommend Comfort Control!! Excellent work

I needed some work done with the air conditioner and heard about Comfort Control in our church bulletin. From the first phone call with Lisa to a job well done by Tom, we are most satisfied. You can expect timely work, great pricing, professionalism and honesty from Comfort Control. I highly recommend Comfort Control!! Thank you, Comfort Control, for a great job!

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dougcastille

Reviews: 1

Nothing but excellent experience!

We had Comfort Control install an Amana unit a year ago, but after vandals punched several holes into the condenser coil, we had to get another unit. We went with a Lennox XC14 and had it installed today. Everything from sales to installation was outstanding (Even though I wasn't home during the install but my wife was and she told me all about it). Technicians Ta Kim and Vu worked extremely hard throughout the whole installation and made sure everything was operating the way it should. We have been CC customers for years and they installed our new downstairs furnace a few weeks ago and our new upstairs furnace last Summer. Both furnaces are SL280v's by Lennox. Thanks Comfort Control for the incredible service! They were there when we needed them. This company should be rated way more than five stars...

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patpabr

Reviews: 2

best group around

Ta and Chris installed a replacement A/C unit today and they were wonderful. They were very professional in their work plus they left everything neat and clean. They were on time and went right to work. This company is the best and their office staff (Lisa) is A++ This is my second unit they have had to replace and I will never use anyone else. Everything is top quality with them. Thanks Comfort Control. John also was a big help in recommending the correct size A/C unit that would be the best for the area. Pat Reinhardt

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clients

Reviews: 2

Great Service

I had not planned on signing up for HVAC service twice a year, but was impressed with the work done today, and felt it would be a good idea. Ta Kim convinced me he knows what he is doing, and he works with you to make sure you understand and agree with his assessment.

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New Installation System by Comfort Control Inc