Dr. Lumpkin is a dream. Explains things thoroughly. Hats off to Jessica. She made the insurance process a breeze.
This is a clean, high-end office that performs quality dental care. Jessica has been great to work with. Even going the extra mile to ensure my dental care is covered with the carrier and there will... be no surprise billings after treatment is completed. The physicians and office is top of the line.VIEW MORE »VIEW LESS »
First impression is everything! From the moment you walk in being greeted with such a friendly front desk office manager, to the warm and welcoming décor, to the best dental hygienist and most knowledgeable and professional dentist ever, my experience was a pleasure all the way around. I will be a repeat patient for sure.
Have I got the best patients in the world or what!? It is patients like yourself who make being a dentist one of the greatest professions. When our patients really receive all that we try to give, it is truly rewarding. Tomorrow morning, the 150% that we strive to give our patients is now up to 200%!!! Thank you! -----------Arva O. Lumpkin, DMD
Dr. Lumpkin and her staff are fantastic! They treat you like a person first and that translates into a great dental experience. I'm the kind of person who always has a million questions, and they answered each and every one of them while treating me with dignity and respect. I've already recommended Dr. Lumpkin to my co-workers and friends.
Thank you most graciously for the compliment. It is wonderful for us to see the fruits of 23 years in practice reflected in our patient's satisfaction. When a person comes to us for treatment, we focus on attending to their needs as an individual first and as a patient next. We appreciate your appreciation! --- Arva O. Lumpkin, DMD
Customer service was horrible. I called for an estimate and the receptionist was rude and did not have a pleasant attitude whatsoever. I guess she didn't get the memo: Bad attitudes = NO CLIENTS!!
Missy 05, I’d like to first thank you for taking the time to call us in your search for a new dental office. I am, however, concerned and disappointed that you felt that you were not treated in a pleasant manner in your call for an “estimate”. It is our goal to match our patient service with our excellent attention to your healthcare and to do this is not a generic process. In my experiences as a past chairman of the Ethics Committee of the Georgia Dental Association, patient complaints similar to yours came up frequently. As much as we would like to satisfy all “new caller” questions, it is not accurate or reasonably advised to attempt to give estimates for treatment over the phone that frequently patients have diagnosed on their own. If you felt that you were treated rudely or possibly offended by our inability to answer questions to your satisfaction, I apologize. It is not that we are unwilling to give you the information you are seeking, it is that we are unable to give accurate information with so many variables unknown. It is our hope that this is never interpreted as rude, however, I believe that inaccurate or poorly thought out information is worse than no information at all. I am always accessible and we offer a consultation office visit at no fee to patients who have questions so that we can deliver care with proper understanding. Again, thank you considering our office and my apologies for your experience. ---Arva O. Lumpkin, DMD
Dr. Lumpkin and staff are very friendly, professional and courteous. They all seemed to pitch in and help in anyway they could when taking my pictures. The office was unlike any other dentist office I have ever been in. They say first impressions last a lifetime, and I had a good impression after leaving the office.
Thank you! We are a team that is devoted to delivering excellent healthcare. I am always accessible and interested in seeing that your health and personal concerns are addressed. We appreciate having a practice with great patients like yourself. --- Arva O. Lumpkin, DMD
The office is very well decorated, unlike most dentist offices. No Highlights from 1986. Painless procedure as well.
Thank you so very much! We try to make sure that patient comfort is a priority. It's all about you ... the patient. I'm glad you noticed that there are no 1986 Highlights magazines and certainly not one of my other favorites ... the 1977 Christmas Edition of Good Housekeeping! (smile) ---Arva O. Lumpkin, DMD
I have been going to Dr. Lumpkin for a few years now, and am more than satisfied. The staff is friendly and it is easy to make appointments. They even helped me when I had questions about my insurance. Dr. Lumpkin is very knowledgeable (and gentle!). I recommend this place
Thank you! We make every effort to see that the needs of our patients are being met. Your satisfaction means a lot. ---Arva O. Lumpkin, DMD
The staff at Vinings Center for Dentistry are all very professional and make sure that I know how to best take care of my teeth and gums. Dr. Lumpkin is always happy to answer all my questions and explain exactly what they are doing (even showing me with their dental camera). They respect my time too - they are always prompt and ready for me. The new office is gorgeous and very inviting. I would recommend them to anyone who wants a thorough, attentive dentist who really wants to help you take better care of your teeth/gums.
The staff and I thank you for letting us know that the things we try to deliver are being received. We strive to make good health something to look forward to. -- Arva O. Lumpkin, DMD
Dr. Lumpkin and staff are awesome! I would definetly recomend them to a friend. Their new office is very professional and welcoming. Happy teeth here!!
Thank you very much. Where there are happy teeth, there are happy patients. Where there are happy patients, there is a very happy doctor! --=Arva O. Lumpkin, DMD
Dr. Lumpkin is very personal and is able to explain any dental challenges that I may have and recommendations to resolve them in a manner that’s understandable. My family has been using her for years. She and her staff are also wonderful with kids. We have used several dentists and she is by far the best. Her office is exceptional. She has top notch technology. I was even able to connect to her wireless network and continue to work while waiting for my daughter to finish up her appointment.
Thank you! Our staff wants to make the visits to the dentist a good experience. It is always a challenge to meet the needs of so many different people, but that is what delivering good healthcare is all about. --- Arva O. Lumpkin, DMD
I have been to my share of dentists throughout the years and Dr. Lumpkin is by far the best. Her office is top notch with the latest technology. It's a very relaxing environment, there's no dental interns gawking at your x-rays talking about you within earshot. She's very through and strives for excellence. My crowns were not to her specifications, and she sent them back twice without question. Her staff is very professional and friendly, and she takes the time to teach them a little as she goes along. I have recommended Dr Lumpkin to my coworkers and friends.
Wow, do I have the best patients on the planet or what? Thank you so very much. Good patients make it easy for us to deliver good healthcare! ---Arva O. Lumpkin, DMD
After trying several dentists in my area over the last couple years, I've finally found one who I can trust! There is no uneccesary work, and the whole staff is very helpful. The insurance estimates have been right on every time. All of the procedures I've had done were explained in great detail prior to. I highly recommend Dr. Lumpkin!
Thank you so much for the vote of trust. We value our patients feelings of security and confidence where their healthcare is concerned. Dentistry is not the highest on most people's "favorite things" list, but we do all we can to make it a good experience. Again, our gratitude extends to all of our fantastic patients! ----Arva O. Lumpkin, DMD
After avoiding the dentist for years, I found myself in desperate need of a root canal. Dr Arva Lumpkin immediately eased my fears. First, she thoroughly explained the procedure in a manor I could understand; the she conducted the root canal with a gentle touch. I was extremely pleased with the entire experience. I highly recommend Dr. Lumpkin for all types of dental care.
After avoiding the dentist for years, I found myself in desperate need of a root canal. Dr Arva Lumpkin immediately eased my fears. First, she thoroughly explained the procedure in a manor I could understand; the she conducted the root canal with a gentle touch. I was extremely pleased with the entire experience. I highly recommend Dr. Lumpkin for all types of dental care
Sometimes you just need to be reassured that you're going to be OK. The good thing is that dentistry isn't like your "granny" used to have and fortuately its a new day in technology and a whole new kind of dental experience. I'm glad that we can make dentistry a little better for everybody with each patient. Thank you! ---Arva O. Lumpkin, DMD
Dr. Arva Lumpkin is an exceptional skilled, patient, and caring dentist. Besides her ability to put you at ease while she takes care of any of your dental needs, she stays up to date with dental procedures that can make a difference in your care. She is the dentist that is practicing because she loves her job and wants to help others. As if this wasn't enough, her staff is also excellent. Though you aren't in the reception area for more than a moment, the staff is personable and clearly there to help you. All this at a very competitive price. Wouldn't go anywhere else. CJ
Great patients are hard to find and it seems that I have an entire practice full of them! Thank you very much. --Arva O. Lumpkin, DMD
My daughter and I had an appointment with Dr. Lumpkin we were both very impressed with the state of art equipment. It was a wonderful experience and coming from me that is the highest compliment a dentist could have. The dentist is not my favorite but with Dr. Lumpkin giving such exceptional care and being so thorough I will do my 6-month cleaning and check up on time. I was not a fan of the dentist but I am now .I would recommend Dr. Lumpkin to every one she’s a gem. She gives you that comfort level that you need at the dentist. She answered all questions. The level of professionalism and thoughtfulness that you will experience while in her office is without comparison. Thanks Dr. Lumpkin and Staff for a great visit. !
Thank you so much for taking the time to give us such great compliments. Providing you and you family with great dentistry and service is our passion. ---Arva O. Lumpkin, DMD
We love our dentist! I promise Once you go you will not be disappointed! He is very personable and takes time to be sure you are pleased!
Thank you so much for the compliment, I appreciate them all!---Arva O. Lumpkin, DMD