Bardi Heating, Cooling & Plumbing

Bardi Heating, Cooling & Plumbing Heating & Air Conditioning
5924 Peachtree Corners East 
Norcross, GA 30071
Phone: (678) 500-8736
Email: Email this business
Website: www.bardi.com...
Bardi Heating, Cooling & Plumbing Bardi Heating, Cooling & Plumbing : Heating & Air Conditioning, Norcross, GA



Review
Reviews: 1

Posted on 5/9/2013

Awesome service!
Contacted Bardi for a summer tuner up on the AC system and Chad E was dispatched. He is very courteous and knowledgeable.I would definitely recommend them to others and I will be keeping their card for future service.
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More Reviews
Reviews: 1

Posted on 4/9/2014

Great Customer Service
Chad Phillips always does excellent work and always give great customer service. Chad is an asset to your company.
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Reviews: 3

Posted on 3/15/2014

Great service on new furnace installation
Thanks to the team at Bardi for diagnosing a problem with my old furnace, walking me through the repair/replace decision, and installing a new furnace. I received personal service from every employee and felt informed during the entire process. Thanks again!
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Reviews: 1

Posted on 1/20/2014

Rectified
We appreciate that Bardi Heating and Cooling took the time to address our dissatisfaction. They have since rectified the situation and we feel much better. They stood by their 100% satisfaction guaranteed promise.
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Bardi Heating, Cooling & Plumbing replied on 01-24-2014
DavidG2, thank you for taking the time to leave feedback regarding our services and for taking my phone call earlier this week to discuss your situation. We value all of our clients thoughts and want to ensure 100% satisfaction on every call. I apologize that we failed to deliver the level of service that you felt would be commensurate with the investment charged. I understand that the following day you contacted other business who provided quotes over the phone without performing a site visit to see your particular situation and some of those quotes were lower than the investment we charged. At Bardi we have learned that it is usually in the customers best interest not to quote over the phone, due to the varying circumstances that may arise once on site. However, once we see the job to be performed we always quote the complete repair price up front and gain authorization to proceed before we do any work. This gives all of our clients the opportunity to make a decision whether to proceed with the investment or check for other solutions from different providers. After speaking to you, I was pleased to find that our Plumber did indeed follow our company process of quoting all work and gaining authorization to proceed before performing the work. As you know, all of our pricing is from a National Standard Pricing Guide which is designed to give our customers the final price, with no surprises, so they can make the best decisions on what they wish to invest into a solution. I apologize again that after the solution was executed you felt that the services rendered did meet the value of the initially quoted investment. Since your satisfaction is my #1 goal, we will take this opportunity to adjust the investment to what you feel is fair. I hope that you will see by our actions that Bardi is truly a company that will always follow its #1 core value of "Always Doing The Right Thing."
Reviews: 4

Posted on 12/23/2013

chad is awesome
great company and guy and you can feel totally safe - they are price freindly too- what more can you ask? i did a kudzu deal and will definitely use them again- five stars!
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Reviews: 3

Posted on 12/18/2013

Great Service from Bardi represented by Chris H
The service from Bardi was great, from setting up the service appointment with the office personnel through the work done by Chris H. Chris did a very thorough inspection of the heating unit and explained each step of the inspection. Chris is a very knowledgeable technician, and a very personable person. He represents Bardi very well, and I recommend Bardi and Chris H to everyone.
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