ARS Universal Heating & Cooling Heating & Air Conditioning

ARS Universal Heating & Cooling

(678) 809-0967 www.arsgeorgia.com »

1465 Beaver Ruin RdNorcross, GA 30093   map »
other locations »

Business overview

ARS Universal can help you 24/7 if your heating and cooling system needs a tune-up or service! Our mission is to be the premier HVAC company in Georgia. We're dedicated to providing our customers with the highest standards of quality, service and innovation. We are a Premier Partner with Georgia Power. We provide global solutions for your home comfort - every season of the year. At ARS Universal, we have the wealth of knowledge and experience in indoor air quality products. We are fully.. qualified to help you select the comfort system that best fits your needs and find solutions for many of the deficiencies and problems you may have with your existing system. Call us today for your free in-home estimate. We have over 20 years of experience and an extensive list of satisfied customers.

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Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Space Heaters
  • Ventilation
  • Wall Units

Services

  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Vent Cleaning

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

Premier Partner of Georgia Power since 2009. Home Depot Authorized Provider. Member of the Nationwide ARS/Rescue Rooter Network. Better Business Bureau Accredited Business Nate Certified Technicians National Air Duct Cleaners Association Member

Hours of Operation

  • MON
  • 7:00am
  • 8:00pm
  • TUE
  • 7:00am
  • 8:00pm
  • WED
  • 7:00am
  • 8:00pm
  • THU
  • 7:00am
  • 8:00pm
  • FRI
  • 7:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 4:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

2000

Documents

[PDF] Choosing a Dealer
[PDF] Energy Saving Tips
[PDF] General Tips
[PDF] Terms

Green Credentials

ARS Universal can upgrade your old and inefficient HVAC system with a modern high efficiency system. This will save several dollars on your energy bills.

Languages Spoken

  • English

Reviews

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Work until job was finished, 12/11/2014

Noberto and Deon from ARS arrived at my home just when they said they would (3 pm). They even called me 15 minutes before they arrived as I requested, allowing me to work myself until I actually... needed to be at my house to let them in. Both gentlemen were dressed in clean uniforms, and they themselves were clean cut and very polite as should be expected. The best part of this experience was that they did not stop working until the job was finished and we had Heat again. Great service Noberto and Deon!

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Resolved Problem, 11/16/2014

Company kept me abreast of when to expect service tech. Service performed in about 2 hours. Techs explained clearly type of repair needed.

Videos & Photos

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Video (1 video)

  • 2

Photos (13 photos)

  • Central Heating and AC System
  • Basement Remodeling
  • HVAC Technician
  • A/C vs. Heat Pump
  • Home Show Display
  • Universal Heating & Cooling Truck
  • Mobile Showrooms
  • Mobile Showrooms
  • Universal Heating & Cooling
  • Universal Heating & Cooling
  • Zoning
  • Trane Award
  • Wall of Recent Awards

Linked Review

AngelAlasa

Reviews: 2

air conditioner service

Profecional service provided by ARS Senior Service Technician Mr.Terance Neal. Both units where checked for proper operating Amperage,Freon and coiles clean with a water hose. Very satisfied with their introductory offer of $69.00 per unit which include up to 2LBs. of Freon, and a $50 visa gift card. In addition I received a 5% senior discount. Great introdutory service for those customer looking for a reputable company.

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More Reviews

lwoodall57

Reviews: 1

Work until job was finished

Noberto and Deon from ARS arrived at my home just when they said they would (3 pm). They even called me 15 minutes before they arrived as I requested, allowing me to work myself until I actually needed to be at my house to let them in. Both gentlemen were dressed in clean uniforms, and they themselves were clean cut and very polite as should be expected. The best part of this experience was that they did not stop working until the job was finished and we had Heat again. Great service Noberto and Deon!

  • Overall
  • Quality
  • Service
  • Value

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4r3p81r

Reviews: 1

Resolved Problem

Company kept me abreast of when to expect service tech. Service performed in about 2 hours. Techs explained clearly type of repair needed.

  • Overall
  • Quality
  • Service
  • Value

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alpharetta_dan

Reviews: 3

Fast, thorough and courteous

ARS Universal completed a three-unit duct cleaning today, the first our home has had since it was built in 1998. I wish I had done it sooner, I expected it to be a loud, disruptive mess. Manley (our service pro) was in the house all day, but was very clean, courteous, patient and kept the overall disruption to a minimum. With a sick toddler and it being the coldest day of the year, we were housebound for the day, so his extra efforts in making the experience painless and clean was appreciated. Strongly recommend.

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wellpointpta

Reviews: 2

HVAC Service

Jonathan F and Deon Triplett are a great team. Jonathan is reliable, courteous and knowledgable. He has great customer relations skills and provides great information. Deon is learning from a pro.

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vaca4me

Reviews: 2

great service

I have used for years. Great service, Will is very personable and professional. Not pushy at all, fast service.

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B.S.C.

Reviews: 8

SAVED US !

We had a problem with our A/C the night before a dinner party for 20 people. Ellery came out that night about 10pm but wasn't able to fully diagnose the problem as he would need to do a leak detection which he was unable to do at night. He came back the next morning and was probably here about 4 hours to solve the problem ( coil). He worked so hard and kept us informed of everything he was doing. He was very aware we were freaking out as 20 people would be descending on us at 6:30. He had the problem fixed and all cleaned up by 3:30 and all of our guest were very comfortable. ( Not to mention us, as well). Ellery even gave us a $50 off coupon we could use that day for our bill. Their pricing was very fair. This is the 2nd time we have used Universal and they will always be our go to company. Ellery was super sweet and didn't waste a minute of time. Have no qualms about recommending them.( Also, our A/C has never worked better :)

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Treegal1

Reviews: 2

Do Not Hire (BEWARE)

(BEWARE) Due to improper installation and service they have caused $30-40,000.00 worth of damage to our home. Multiple reports have pointed to them as being responsible and after 2 months all we are getting from Universal is the runaround.(DO NOT HIRE)

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wilkinst

Reviews: 2

24/7 service joke

They do not show up when they say. With my AC out, they fail to show as promised and no call, then with it out again, they schedule me for the following afternoon! Third time to fix same problem. Don't expect much in way of service.

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surfoib

Reviews: 1

Very Pleased

Henry was on time and handled our AC needs well. He was courteous and very knowledgeable. I recommend Henry hightly.

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Eric001

Reviews: 1

Great Service!

The service technician was very knowledgeable and professional. He fully answered all of my questions.

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Cane16

Reviews: 1

Excellent Service

Honest, professional, dependable, timely. Couldn't ask for anything more. No hard sell for additional parts or services that weren't really needed.

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JR3140

Reviews: 2

Excellent Service Specialist

Sina provided outstanding service and information from the moment he walked in the door to tune-up my HVAC. He was very careful and conscientious. I highly recommend him as a service specialist!

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chuckmanchu

Reviews: 1

Great Service

James was my tech from ARS Universal and performed my scheduled summer tuneup on our heating and air unit. Knowledgeable and very professional and polite.

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KLinder

Reviews: 2

HVAC Home Service Plan

It was pleasure to have Jonathan in my home. He arrived on time and was friendly and very knowledgeable. He discovered a problem with my older heating unit and was able to resolve the issue by installing a new part to prevent condensation from causing water damage to my second story ceilings. This was an important find, and I am very appreciative!

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mikereams

Reviews: 1

Brahim is the best!

I have been a Universal customer for years and use them for my rental properties. I have always had a good experience but this time I feel I got the All Star tech! Brahim is his name and I will always ask for him by name for now on given the superior experience I had today. The guy is extremely knowledgeable, very courteous, and knows how to give people a good customer services experience. Being that the techs are the face of the company, he is a very good one to have there and he should be rewarded in some way! Companies should always value their employees especially when they help the company like he does.

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Videos

Photos

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Central Heating and AC System