Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Heating & Air Conditioning

Reliable Heating Air Plumbing & Electric

(770) 872-0315 View Website »

1305 Chastain Road Northwest, Suite 500Kennesaw, GA 30144

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Business overview

Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Portrait

Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.

Why Reliable?

- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 200 trucks and approximately 320.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.

We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also offers Home Performance, Duct Cleaning, Home Automation, and Home Restoration Services.

Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344. Call his son Daniel at 404 790-8082.

Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.

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Services

  • ADA Compliant Installation
  • Air Conditioning & Heating Service
  • Appliance Installation & Service
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Pressure Adjustment

Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • Remove Old Insulation
  • Written Contract
  • Written Work Plans

Services

  • Commercial Accounts
  • Do-It-Yourself Assistance
  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Treatment & Spray
  • Vent Cleaning
  • Weather Stripping

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Services

  • Duct Cleaning

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Baseboard Heating
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Portable Units
  • Process & Radiant Heating
  • Purifiers & Allergy Control
  • Radiators
  • Rooftop Units
  • Space Heaters
  • Steam Systems
  • Ventilation
  • Wall Units

Cleaning Types

  • Duct, Hood & Vent

Services

  • Ceiling Fan Installation
  • Code Violation Repair
  • Design & Planning
  • Electrical Upgrades
  • Emergency Service
  • General Electrical Service
  • Inspections & Testing
  • Insurance Claims
  • New Wiring
  • Pole Setting
  • Repair
  • Replacement
  • Rewiring

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Kitchen Fixtures
  • Pumps
  • Sewer Lines & Systems
  • Tankless Water Heaters
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Specialty

  • Insulation Installation

Equipment Types

  • Air Conditioning & Heating
  • Fans - Ceiling
  • Fans - Exhaust
  • Garage Door Openers
  • Lighting - Indoor
  • Lighting - Outdoor
  • Motors
  • Outlets & Switches
  • Panels & Fuse Boxes
  • Phone/Data Wiring
  • Signs
  • Surge Protectors
  • Underground Wiring

Type of Insulation

  • Blankets - Batts or Rolls
  • Blown-In
  • Fibrous Insulation
  • Insulating Foams
  • Loose-Fill or Spray-Applied
  • Rigid Insulation Panels

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Licensed for commercial and residential HVAC, plumbing & electrical. North American Technician Excellence (NATE), Conditioned Air Association of Georgia (CAAG), ACCA, and NADCA. Certified by or affiliated with the Institute of Inspection Cleaning & Restoration Certification (IICRC), Workers' Compensation Risk Certification (WRC), Applied Microbial Remediation Technician (AMRT), the Comfort Institute, Building Performance Institute Inc. (BPI), & NARI.

Hours of Operation

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Documents

[JPG] NATE Certified
[JPG] Our 100% Satisfaction Guarantee
[JPG] Comfort Institute
[JPG] Building Performance Institute
[JPG] Trane Comfort Specialists

Green Credentials

Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).

Languages Spoken

  • English
  • Spanish

Reviews

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Professional HVAC sales and Installation, 5/06/2016

I'm very pleased with the overall experience with Reliable in both the sales evaluation and equipment installation of my Trane system this week. Scott Etheridge was very knowledgeable and did a... great job working with me to determine the proper system requirements. Darrell and Milo were courteous and professional installers. They are a super asset from a customer friendliness perspective; great personal interaction skills and certainly know HVAC systems. This was my first experience using Reliable and am delighted with their performance thus far.

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Great Plumber!, 5/05/2016

I was in the middle of a home renovation when we discovered what I was told could potentially be a very costly plumbing problem. Tony F. showed up within a few hours. He had a very calm and... professional demeanor in a situation where I was bracing myself for the worst. Turns out it wasn't a major issue at all and the problem was easily fixed. I truly appreciated it when Tony said he wouldn't feel comfortable recommending a product or service that wasn't needed. What a way to build trust from a customer! I will definitely call on Reliable again if/when needed and recommend them to my friends. Thanks, Tony!

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Blogs

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HVAC

HVAC Terms Georgia Homeowners Need to Know

Every homeowner should at least know what HVAC itself means. It stands for Heating, Ventilation, and Air Conditioning. This system includes the furnace, all the vents and ductwork that run throughout the house, and the unit that provides your air...

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Everything You Should Know about Buying a Furnace

Videos & Photos

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Video (2 videos)

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Photos (22 photos)

  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Dan and Daniel Jape
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - 4 Divisions to Better Serve Our Customers!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Volunteering at Resource Service Ministries
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA -
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Our team
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Daniel Jape - Owner
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Gary Roberts - General Operations Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Kim Jape - Installation Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - PUPPERS!
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Clarkson Jones - CFO
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Forrest Paron - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Gladden - Fleet Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris Gleaves - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Darryl Baker - Sales
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - David Poss - Warehouse & Safety Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jeff Moulder - Sales Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Chris McKinney - Plumbing Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Mike Grayeski - Electrical Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Jason Bouchard - Home Performance Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - Charlie Austin - Fayetteville Manager
  • Reliable Heating Air Plumbing & Electric - Kennesaw, GA - John Zent - Inside Sales Manager


Dan and Daniel Jape

Linked Review

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  billhamilton1

Reviews: 1

Water Heater Install

Customer Service: Thank you for the prompt service in my Water Heater install! I found Scott Sandberg to be very customer service minded and took a high degree of care in his task. If you have a chance...please give him a pat on the back for a job well done! Bill Hamilton - Alpharetta GA A - 20 year customer of Reliable Heating and Air

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More Reviews

Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Bidweld

Reviews: 1

Professional HVAC sales and Installation

I'm very pleased with the overall experience with Reliable in both the sales evaluation and equipment installation of my Trane system this week. Scott Etheridge was very knowledgeable and did a great job working with me to determine the proper system requirements. Darrell and Milo were courteous and professional installers. They are a super asset from a customer friendliness perspective; great personal interaction skills and certainly know HVAC systems. This was my first experience using Reliable and am delighted with their performance thus far.

Project Details

Area Marietta, GA

Cost $5,000 - $9,999

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  LauraInATL

Reviews: 1

Great Plumber!

I was in the middle of a home renovation when we discovered what I was told could potentially be a very costly plumbing problem. Tony F. showed up within a few hours. He had a very calm and professional demeanor in a situation where I was bracing myself for the worst. Turns out it wasn't a major issue at all and the problem was easily fixed. I truly appreciated it when Tony said he wouldn't feel comfortable recommending a product or service that wasn't needed. What a way to build trust from a customer! I will definitely call on Reliable again if/when needed and recommend them to my friends. Thanks, Tony!

Project Details

Area Smyrna, GA

Cost Less than $250

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  yfleury1

Reviews: 1

Great job by Terry Kelly and Blake Sullivan

Both Terry Kelly and Blake Sullivan did a great job installing my new Trane heating and air from Reliable Heating and Air. After several hours of installation they reviewed the system with me. Enjoyed working with the Tom Bennett the salesman and the whole Reliable team in helping me make this important decision. Also looking forward to setting up the maintenance agreement next year. Thanks again for everything. Yvon A. Fleury.

Project Details

Installed heat pump heating and cooling system.

Area Woodstock, GA

Cost $3,000 - $4,999

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Roswellll

Reviews: 1

Excellent service!

They are definitely reliable, like their name says. Also, professional, efficient, kind and fair. Thanks to Torri and Donnie for doing a great job, and especially to Chad for his amazing customer service. I was in a bind without air conditioning and these guys made sure I got it fast. Family-friendly, helpful company!

Project Details

Area Roswell, GA

Date March 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  rbuchsen

Reviews: 1

Premier heating and Air

Josh M. From the moment he arrived he was very professional and showed us exactly what he was going to do. His professionalism was extradionary. We would definitely recommend to anyone.

Project Details

Area Sharpsburg, GA

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  scottow

Reviews: 1

Service Above and Beyond Expectations

Rob and James were simply outstanding. The quality of their work was excellent. They were professional, courteous, and very personable. We had a big project for them to complete. Rob and James worked diligently and went out of their way to work neatly as they moved around our home. We use Reliable for all of are heating, ac, electrical, and plumbing needs. Itís comforting to know you can rely on one company for all of these services.

Project Details

Area Cumming, GA

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Sandy30A

Reviews: 1

Josue Paz was fantastic!

Josue was phenomenal! He went above and beyond! I can see now why Reliable has such a great reputation with great employees like Josue!

Project Details

Area Acworth, GA

Cost $250 - $499

Date April 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  TamaraF

Reviews: 1

Fantastic Customer Service

My a/c unit was not working, so I called Reliable Heating and Air since they did such a wonderful job replacing my upstairs unit. From the beginning, the customer service was excellent. Kevin Corrick was polite and professional and came up with a few options to fix my a/c system, some options with a substantial cost savings. I would highly recommend this company for your repairs and maintenance. Thank you Reliable Heating and Air - Tamara F.

Project Details

Area Alpharetta, GA

Cost Less than $250

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  kbender837

Reviews: 1

Breathing Freely

Well, the ducts are clean as new. The team of David & David just completed the cleaning of the air ducts and I could not be happier with their work. This was a project suggested by a crew that was assessing damage from a recent water leak & remediation. Afraid that we might have some residual growth inside the HVAC system scheduled right away after the other cleanup. There was come growth in the supply and now it is gone. Thank you David and David for your promptness and cleaning thoroughness. I knew that the vents would have to be removed, but I did not know that these would be cleaned as well. This will eliminate one of the items on my spring cleaning check list.

Project Details

HVAC duct cleaning and dryer vent cleaning.

Area Lilburn, GA

Cost $250 - $499

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  chintz

Reviews: 1

Thank you Reliable

Jorge & Jesse Ceron were the installers for my new AC and furnace units. They arrived as scheduled, performed the work as needed, and were extremely friendly. I am grateful that these two brothers were assigned to my home installation. If/when Reliable services are needed again, I will request these two.

Project Details

Install furnace and AC unit

Area Cumming, GA

Cost $3,000 - $4,999

Date May 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  BriDogCats1

Reviews: 1

Josue Paz makes RELIABLE great!

I now have an entirely new respect and appreciation for this company because of the service technician that visited my home today. JOSUE PAZ was simply outstanding! He was thorough, took time to explain the maintenance agree and professional. As a direct result of his performance and actions, I chose to sign up for the one-year maintenance agreement plan.

Project Details

Today I received a complimentary HVAC check-up from RELIABLE HEATING AND AIR, as I had a new system installed in my home last summer.

Area Woodstock, GA

Cost Less than $250

Date April 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  franklinsmith33

Reviews: 1

Reliable is Outstanding (Compared to Others)

I had an A/C unit that was making unusual noises outside. I called a major HVAC company that frequently advertises on TV in the Atlanta area. They indicated that it would be sometime in June before they could perform a standard system check. When I indicated I would look elsewhere, they then found a May 7th date. Subsequent to this original call I found the original paperwork on our system installation and discovered that I had originally purchased the unit from Reliable Heating & Air. I decided to give them a call and what a pleasant difference! The attendant was very pleasant and offered me a choice of later that day or the next day. I decided to cancel the appointment with the competitor. The repair was handled by Joshua Scott who did a terrific job of diagnosing the problem and had our air conditioner up and running in less than an hour. The bill was much less than I had been anticipating. I would highly recommend Reliable Heating & Air for any HVAC need you might have.

Project Details

There was a sound coming from the motor on the A/C compressor unit. The technician, Joshua Scott, quickly determined that the problem was the motor's capacitor. He replaced the capacitor, checked out the system and had our system cooling again in less than an hour.

Area Atlanta, GA

Cost Less than $250

Date April 2016

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  stokers

Reviews: 1

Superior service and very polite

I have been a Reliable customer for well over a decade and have been consistently so pleased with the service provided. Today was yet another example of excellent service provided by a very polite and knowledgable technician. Josue Paz-Polanco called early in the morning to let me know he was on his way and we would be his first service call. Upon arrival Josue proceeded to thoroughly service both of our units upstairs and in our finished basement. It was apparent that Josue was dedicated to make sure our units would be ready for the Summer heat and he took his time to troubleshoot a few minor issues that he discovered. He took the time to answer the questions I had for him and was very warm and friendly. In fact, I will request that Josue visit our home this Fall for our Fall/Winter "tune-up" since I was so impressed with his dedication to his craft.

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  newwolf7071

Reviews: 1

Great Experience!

Contacted Reliable to have my AC repaired.Josh was able to come out a day earlier which helped since my AC was not working.He did an amazing job,took his time and checked other components.He fixed my AC and I was very happy.Josh was very professional and did a great job.I highly recommend!

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Reliable Heating Air Plumbing & Electric - Kennesaw, GA -  Kudzureviewer590

Reviews: 2

Top notch company!

I was blown away by their customer service, after entering my information on their website I received a call 15 minutes later to schedule an appointment. I was amazed because this was late in the day around 445pm when most other companies would have probably rolled it over to the next day. The tech came out inspected the system, changed our filter, recommended we follow up later on down the road. I would highly recommend these guys!

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Videos

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Dan and Daniel Jape

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Blogs

HVAC Terms Georgia Homeowners Need to Know

Every homeowner should at least know what HVAC itself means. It stands for Heating, Ventilation, and Air Conditioning. This system includes the furnace, all the vents and ductwork that run throughout the house, and the unit that provides your air conditioning in Marietta. There are many other components within the system that help it to heat, cool, and distribute filtered air into the house. When...

Read more »