Munich West Inc General Auto Repair & Service

Munich West Inc

(404) 418-8801 www.munichwest.com...

2990 North Decatur RoadDecatur, GA 30033 map »

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Business overview

Reputable Auto Repair Services in Decatur, Georgia

A provider of reputable auto repair services, Munich West has long been serving the residents of Atlanta. These professional technicians get automobile jobs done right.

Car owners with an Audi, BMW, Mercedes, Volkswagen, Volvo, Mini Cooper or Saab often have a difficult time finding a qualified car shop to do their repairs. When they are desperate for help finding the right automotive parts, sometimes they land in a grimy and tiny.. waiting area, waiting for hours until someone even looks at their car. After wasting all of this time, someone reluctantly confesses that they don't have the proper parts or technicians equipped to handle the repair job.

However, the folks at Munich West can be completely and immediately trusted for all automotive repairs. Located at Decatur, this top shop has been serving the people of Atlanta since 1976. Their customer loyalty is visible on many automobiles, which display the company's logo on their bumper.

Munich West has state-of-the-art equipment, which provides the best service for folks looking for Audi, BMW, Mercedes, Volkswagen, Volvo, Mini Cooper or Saab repair in Decatur. The professionals in this auto shop have experienced service technicians who provide proper recommendations for their customers' needs. Their auto repair and services will exceed your expectations each time you visit this reputable car shop.

If you are looking for Audi, BMW, Mercedes, Volkswagen, Volvo, Mini Cooper or Saab repair in Decatur, check out the website. Then, stop by Munich West for the best prices and services for all of your automotive needs today!


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Make

  • Audi
  • BMW
  • Mercedes-Benz
  • Mini Cooper
  • Saab
  • Volkswagen
  • Volvo

Service Area

  • Buckhead
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Dunwoody
  • East Atlanta
  • Lilburn
  • Midtown
  • Roswell
  • Sandy Springs
  • Snellville
  • Stone Mountain
  • VA Highland/Morningside

Systems Serviced

  • ABS (Anti-Lock Brakes)
  • Air Conditioning & Heating
  • Brakes
  • Catalytic Converters
  • Computer System (OBD2)
  • Cooling System
  • Drivetrain
  • Electrical
  • Engines
  • Fuel System
  • Hydraulics
  • Ignition System
  • Mufflers & Exhaust
  • Steering
  • Suspension
  • Transmissions

Services

  • Balancing
  • Cleaning & Maintenance
  • Diagnostic Analysis
  • General Auto Repair
  • Inspections
  • Major Repairs
  • Minor Repairs
  • Oil & Lube
  • Radiator Flush & Fill
  • Shuttle Service
  • Towing
  • Tune-Ups
  • Wheel Alignment
  • Wiring

Kudzu's "Best Of" Winner

2013

Credentials

Our technicians are factory trained or ASE (Automotive Service Excellence) for BMW, Mercedes, Mini Cooper, Saab, Volvo, & Volkswagon

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • SUN

Year Established

1976

Languages Spoken

  • English

Reviews

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I wrote this review after two years, 7/29/2014

I generally don't like to write reviews over things that take a long time to truly know what level of service was provided to you. I've taken in my 2005 Saab 9-3 to them twice in 3 years for regular... scheduled major service. PRICE: They are head and shoulders above the dealership on price. The quality of work is fine. My latest visit I also needed them to install a new rear quarter panel lens, of which I was only charged a fraction of an hour for labor (i supplied the part). No gimmicks. SERVICE: My first visit with them I believe did take a few days to do, but I prepared myself for that. Sometimes you just need to ask the right questions ahead of time so YOU are the customer are prepared and informed, which is what should always be required of the customer. For, the most recent visit last month, I had to go out of town so I dropped off my car for the WEEK and Steve happily arranged for a ride to the metro to get me to the airport. Great service. Free parking also! :) Some older reviews paint Steve as a terrible provider of customer service, but I found him to be a good guy, albeit a little straightforward. He did let me know up front what he would and wouldn't be able to fix on a recent inquiry. But seriously though, where else are you gonna call that has Guns N Roses "Sweet Child of Mine" blasting in the background? Stay awesome, Steve.

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My BMWs never go anywhere else, 7/02/2013

I've been a customer the entire 37 years Munich West has been in business, because of their extremely knowledgable, high quality and fairly priced work, and especially their honesty. If they suspect... a certain problem by phone and it turns out something less serious, they say so and bill accordingly, even though I wouldn't have any practical way to independently know the truth. And on the rare occasion when they've make a mistake, they've voluntarily admitted it! And fixed it. Steve, Mike and Munich West are the best. Period.

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Videos & Photos

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Video (1 video)

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Photos (6 photos)

Linked Review

MrsHatcher

Reviews: 1

Take your German car here!

I've been taking my Audi to Munich West for almost 6 years - they do a great job at a fraction of the cost of what the dealership charges. They work on VWs too and I will be taking our new Touareg when the time comes. Steve looks like a lost member of ZZ Top but he knows his German cars and is great about explaining what needs to be done. A truly pain-free auto repair and maintainance experience!

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More Reviews

JohnGaudy

Reviews: 3

I wrote this review after two years

I generally don't like to write reviews over things that take a long time to truly know what level of service was provided to you. I've taken in my 2005 Saab 9-3 to them twice in 3 years for regular scheduled major service. PRICE: They are head and shoulders above the dealership on price. The quality of work is fine. My latest visit I also needed them to install a new rear quarter panel lens, of which I was only charged a fraction of an hour for labor (i supplied the part). No gimmicks. SERVICE: My first visit with them I believe did take a few days to do, but I prepared myself for that. Sometimes you just need to ask the right questions ahead of time so YOU are the customer are prepared and informed, which is what should always be required of the customer. For, the most recent visit last month, I had to go out of town so I dropped off my car for the WEEK and Steve happily arranged for a ride to the metro to get me to the airport. Great service. Free parking also! :) Some older reviews paint Steve as a terrible provider of customer service, but I found him to be a good guy, albeit a little straightforward. He did let me know up front what he would and wouldn't be able to fix on a recent inquiry. But seriously though, where else are you gonna call that has Guns N Roses "Sweet Child of Mine" blasting in the background? Stay awesome, Steve.

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  • Quality
  • Service
  • Value

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wjcobb

Reviews: 2

My BMWs never go anywhere else

I've been a customer the entire 37 years Munich West has been in business, because of their extremely knowledgable, high quality and fairly priced work, and especially their honesty. If they suspect a certain problem by phone and it turns out something less serious, they say so and bill accordingly, even though I wouldn't have any practical way to independently know the truth. And on the rare occasion when they've make a mistake, they've voluntarily admitted it! And fixed it. Steve, Mike and Munich West are the best. Period.

  • Overall
  • Quality
  • Service
  • Value

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kchris320

Reviews: 1

Great place for a Mini-Cooper!

I have been taking my Mini to Munich West for almost three years now. Not only are they honest and professional, but they do excellent work. I wouldn't go anywhere else!

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jackson72

Reviews: 1

Conscientious and frugal

Always extremely conscientious and frugal, knowledgeable and pleasant. I trust this place completely; they'll never steer you wrong.

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KristenPruner

Reviews: 1

Best, wouldn't go anywhere else.

Been going here for several years, they're honest people with good pricing, I would def recommend family and friends!

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atl1972

Reviews: 2

Great place!

Have been taking my 1990 3 series to Munich West for years. They are professional, fair, and very competent mechanics. I have recommended them to several friends who are very satisfied as well.

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madison2619

Reviews: 1

Best BMW repaid shop in town

I have been taking my 3 series BMW to Mike and the guys for nine years now, They have always given me great customer service and very fair prices. I would never take my BMW anywhere else, and I would recommend Munich West to all my friends and family. Keep up the good work Munich West.

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lilmama2003

Reviews: 1

Honesty matters!

This place is perfect, they don't try to pull quick ones on ya, they do what needs to be done and at good prices. They're friendly and I couldn't picture taking my BMW anywhere else..

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saabguy12

Reviews: 1

The best in the south!!!

I am a huge "car" guy and believe that finding the right service for my car is just as important as finding a good doctor. They had countless opportunities to charge me way more than necessary and they didn't. I was also surprised that they just didn't look at the only problem that i wrote down for them but they caught and repaired some other things too. onsidering the diagnosis, repair time and they back their work with a 12 month warranty... Living in tight spaces in Atlanta I no longer have the tools, time and space to work on my car and Munich West's garage will be only service center for as long as I am living down here. I finally feel lucky to live in Atlanta...

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drv101

Reviews: 1

Not professional at all!

Broke my front bumper, totally denied liability and told me to "meet him in court". The service manager Steve was very hostile and denied me to see the owner of the business. While the owner of the business wasn't even courteous to come and talk to me to resolve the issue. He told the service manager that he didn't want to deal with me. Please do not take your vehicle there!

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valp32580

Reviews: 1

Value

I've been using them for over 10 years. They have never tried to add a service that I did not need, but have provided honest and forthright advice on necessary repairs. When I needed my care back early, they were able to expedite repairs. My first choice for maintaining my Saab

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santhos555

Reviews: 1

best for all

This deals are very reasonable and fair for all peoples. i 100% agree with auto deals. Car repair details are gave perfectly and clear addresses are gave so i have not any confusion for this.

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stylishgeek

Reviews: 2

Trustworthy!

These guys are great - they do the maintenance on my BMW and never do any work that my car doesn't need. They always let me know when I don't need work yet and will tell me when it's just a fuse and not a big expensive repair.

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Jetset83

Reviews: 12

Trustworthy BMW specialists

Steve, Mike & the gang make Munich West a real class act, no matter if you're driving an old beat up Volvo 240 with a quarter-million miles or a new BMW Z4. I own neither of those cars, but always took my BMW e21 to them for everything. Still have the old car (not a daily driver, more of an antique project car now) and need to get some things done and MW will be doing it. They're honest, trustworthy, and do the work right the first time and have been doing so for over 30 years. Some may say the price is high, but I have never taken my car to a dealer so I can't compare. Price is fair if you want peace of mind knowing your car was competently repaired and not just "worked on."

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