Precision Appliance Service Co. Appliance Rental & Repair Services

Precision Appliance Service Co.

(770) 464-0205

3904 North Druid Hills RoadDecatur, GA 30033   map »
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Business overview

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

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Brands Rented or Repaired

  • Admiral
  • Amana
  • Coldspot
  • Fisher & Paykel
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Commercial Accounts
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Repairs & Maintenance
  • Same-Day Service
  • Testing & Diagnostics

Types Rented

  • Air Conditioners
  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Documents

[PDF] Testimonials

Green Credentials

We recycle all electronic parts,plastic parts, and cardboard boxes.

Languages Spoken

  • English

Reviews

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My 27-yr-old Maytag washer is good as new!, 8/08/2015

My dependable, 27-year-old Maytag washer was no longer getting my clothes clean. From what I could tell, it was not agitating. It definitely was making a loud noise, and worst of all, was emitting... a bad, electrical-type burning smell. That scared me enough to unplug it! I had called a certified Maytag repair service (out of a regional office in FL) who couldnít schedule me for ten days and werenít sure if they could get the parts to fix such an old machine. So I searched Kudzu and found Precision Appliance Repair with their numerous good reviews. The lady who answered the phone was optimistic and scheduled Eugene to come out the next day. Eugene was super! He quickly diagnosed the problem and explained everything to me, assuring me that my old washer was a really good machine, that the problem was simply the pump; he ordered a new one (Maytag certified) on the spot. Considering my Maytagís age, he also ordered new belts (for which he didnít charge me!) He came out two days later when the parts came in and installed them. Voila! I have a new 27-year-old washing machine! One more point I really appreciated! Precisionís service call charge is subtracted from the final bill Ė which was not the policy on that first call. Thanks, Eugene!!

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Good Service, 7/25/2015

I called one morning and Lisa came out that afternoon. She checked my dryer and qucikly determikned my problem. While I thought I might need a new $100 belt that she could have sold me, she honestly... told me my old belt was in good condition. She quickly made the repairs and had my dryer running in less than 30 minutes. I'll certainly call Precision for my next repair.

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Videos & Photos

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Photos (16 photos)

  • Freezer Repair
  • Washer / Dryer Repair
  • Fridge Repair
  • Stovetop Repair
  • Kitchen Appliance Repair
  • Refrigerator Repair
  • Oven Repair
  • Dryer Repair
  • Oven Repair
  • Kitchen Appliance REpair
  • Freezer Repair
  • Dryer repair
  • Refrigerator Repair
  • Stove Repair
  • Microwave Repair
  • Appliance Repair


Freezer Repair

Linked Review

Pete0510

Reviews: 1

Disappointed

I wish I could comment on the quality of their service because they have such great reviews, but Bobby was so late that I had to cancel. My appointment was originally setup for after 12:00pm, but I wasn't given any idea what the window would be. At around 2:00pm he calls me and says he'll be at my house at 3:00pm. I give him credit for texting me at about 3:15pm saying he'll be late, but he doesn't give me a time. About an hour goes by and I don't hear from him, so I have to text him back to find out if he's still coming. He writes back pretty quickly saying he's "on the way". After almost another hour he's not at my house so I call him, at which point I found out he's still about 20 miles from my house in heavy rush hour traffic (and not at all apologetic). At that point I had no point to cancel because I had to leave. I don't entirely blame Bobby, although his communication could have been better. He was just overbooked plain and simple. I wish I hadn't taken off of work for this.

Precision Appliance Service Co. replied on 06-07-2013

We try our best to reach every customer sceduled each day. What the customer said is true we did talk and text each other back and forth. The previous job took almost 2 hours to complete so I was late getting his direction. This is why we don't give time frames because you never know how long a job will take. Sorry for not being able to help you with your leaking refrigerator and I will try to do better.

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More Reviews

jablue

Reviews: 1

My 27-yr-old Maytag washer is good as new!

My dependable, 27-year-old Maytag washer was no longer getting my clothes clean. From what I could tell, it was not agitating. It definitely was making a loud noise, and worst of all, was emitting a bad, electrical-type burning smell. That scared me enough to unplug it! I had called a certified Maytag repair service (out of a regional office in FL) who couldnít schedule me for ten days and werenít sure if they could get the parts to fix such an old machine. So I searched Kudzu and found Precision Appliance Repair with their numerous good reviews. The lady who answered the phone was optimistic and scheduled Eugene to come out the next day. Eugene was super! He quickly diagnosed the problem and explained everything to me, assuring me that my old washer was a really good machine, that the problem was simply the pump; he ordered a new one (Maytag certified) on the spot. Considering my Maytagís age, he also ordered new belts (for which he didnít charge me!) He came out two days later when the parts came in and installed them. Voila! I have a new 27-year-old washing machine! One more point I really appreciated! Precisionís service call charge is subtracted from the final bill Ė which was not the policy on that first call. Thanks, Eugene!!

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  • Quality
  • Service
  • Value

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Sherwood8604

Reviews: 1

Good Service

I called one morning and Lisa came out that afternoon. She checked my dryer and qucikly determikned my problem. While I thought I might need a new $100 belt that she could have sold me, she honestly told me my old belt was in good condition. She quickly made the repairs and had my dryer running in less than 30 minutes. I'll certainly call Precision for my next repair.

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  • Quality
  • Service
  • Value

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vfrese

Reviews: 1

Very satisfied!

The repair tech, Eugene, came at the scheduled time. He promptly diagnosed the problem with my oven to be with the main board. Replacing the board was going to be very expensive and time consuming. He offered a safe, work-around solution that cost a fraction of the price. He even wrote down all the part numbers for me. On top of all this, he called two days later to make sure the oven was working properly and I was satisfied. I can't ask for any better than this. Highly recommended!

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kevinabeatty

Reviews: 1

Excellent Service - Would Recommend

The owner took the call himself. He was very friendly. I had done some research before calling him and determined that my freezer drain was frozen up. He analyzed it for 10 minutes and determined the same. He fixed it in about an hour. Works well now. I'd use them again. He came when he said he would, he was friendly, and the price charged was fair.

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gunnin

Reviews: 5

Eugene is fantastic

Technician (Eugene) came out and quickly identified the issue. Initially, there was a miscommunication on when he would return to do the repair work. (It happens!) When he realized there was an error...and it was at least partially my fault...he rearranged his schedule and came out pretty late in the evening and did the repair. He went above and beyond my expectations and if I need another appliance fixed, this is who I will call.

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Mframadan

Reviews: 2

Very Pleased Quick Repair

Jason promptly responded to our call, did a thorough assessment of our dryer, made the right diagnosis, provided an explanation of the problem and solution and did the repair quickly. Jason and his partner were friendly and provided excellent advice regarding our dryer and washer. He is knowledgeable and clearly cares about his work quality and customer satisfaction.

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RoswellOwner

Reviews: 40

Eugene is the best technician I have ever seen.

Eugene found that my dishwasher had a warped heating element that caused damage to the spray arm - I would have never known to look for this. He then told me to try to get the manufacturer to send me the parts at a big discount - and to my surprise they did, so he could return to replace the damaged parts. I've seen many appliance technicians and other technicians over the years, but I've never seen anyone as professional and knowledgeable as Eugene.

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THWGDacula

Reviews: 1

Thorough and reliable-Eugene is the best!

Amazing service! Called them to just tune up fridge and he ended up doing that and checking all appliances and the furnaces in our home for free! Didn't try to upsell and the best part: educated us on every appliance and what we should expect to do in next 5 years based on what he saw with each appliance. Eugene is so knowledgable in all things appliance and it was a joy to learn so much from him. Call Eugene to make sure your whole house is in working order!

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rjhlaw

Reviews: 1

They stick with it-and get it right

My oven was overheating. Eugene answered the call. He diagnosed the problem as a faulty sensor. He had to order the part. He returned on the agreed date and made the repair. He told me to test it before I cooked anything important. I tried frozen pizza and it burned up. Still not fixed. I texted Precision; Eugene was there the next business day with a new control panel and a frozen pizza! That fixed the problem and the pizza came out perfectly. Even though he had tested the old control panel and the test cam back negative, he would not let me pay for the new panel. This is old-fashioned service and very welcome. I recommend Precision Appliance Service and Eugene highly. I especially like being able to schedule and communicate by text. On time and fairly priced.

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anthonyc23

Reviews: 5

Very happy with service!

Eugene Bailey arrived within the time frame given & was polite and very knowledgeable about our problems with freezer and washing machine. He performed the work in a timely manner and he took the time to explain everything. Very happy with the services & would call again if needed service!

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Isabella4

Reviews: 1

Truly Great Service

Jason has been the proper techinician that was able to diagnose my refrigerator problem. Before Precision Appliances 2 Techinicians came on board and just collected the money and not even open the refrigerator, one even adviced me to remove the floor. Precission Appliance applies knowledge and common sense to any problem. Highly recomneded. My refrigerator has been working great for the past 3 weeks.

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MusicLover67

Reviews: 12

Thanks again, Eugene!

This is my second experience with Precision Appliance Service and their great technician Eugene Bailey. It was the dishwasher this time - there was slimy, smelly, dirty water in the bottom and all over what should have been a just-cleaned load of dishes. Eugene arrived on time, diagnosed a worn-out outflow pump, and gave me a very reasonable estimate. He replaced the pump and cleaned out the entire outflow track of the dishwasher in the process. He then clean up from the repair process and made sure the appliance was working properly. I have run several loads of dishes since then. The dishwasher has never worked better. Thanks, Eugene!

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GregReviewer

Reviews: 1

Great Service

They worked with me on scheduling a repair the morning after I called. Eugene arrived on time, thoroughly explained the diagnosis, showed the repair costs from a price book, completed the work timely, and cleaned up afterward. I'd recommend them to friends and family if they had appliance repair needs.

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hiskipper

Reviews: 1

Wonderful!

Called on a Friday morning as we were having fridge problems. I was headed out of town the following week so they fit me in to their schedule (they actually went above and beyond to fit me in to their schedule). Eugene came out and had the issue diagnosed in minutes. He was able to fix the problem and scheduled a follow up to ensure resolution. GREAT service. I would recommend Precision to anyone.

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GreyHairedConsumer

Reviews: 5

Don't waste your time!

Failed to show up during the three hour window they offered. Then failed to return my calls. I give up!

Precision Appliance Service Co. replied on 07-08-2014

We always strive to provide the best possible service. There are, unfortunately, situations that arise from time to time that lead to a customer being disappointed. I am not sure what happened in your case as I don't know who you are. Please accept our apologies for your inconvenience.

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Photos

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Freezer Repair