Window Genie

(678) 679-3511 windowgenie.com... »

1815 Hembree Road, Unit 314Alpharetta, GA 30009   map »

Business overview

Service Area

  • Alpharetta

Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 9:00pm
  • 5:00pm
  • SUN

Green Credentials

All soaps & detergents used to pressure wash or clean windows are environmentally safe, eco-friendly and bio-degradable. Our window film is a Green product, and our films qualify for the governement's Energy Star Tax Credit. Installing film on your home can block up to 79% of the solar energy from entering the house and can reduce your electric bills by up to 30%!

Reviews

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Sparkling Clean Windows, 10/06/2014

What a great find!!! I bought a voucher to get my windows cleaned and it was the best money I spent in a while. Window Genie was amazing. The office staff was great, the technicians were polite,... courteous and did an amazing job! My windows look great. I will definitely use Window Genie again and tell all my friends!!

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Unprofessional, wasted time and money, 9/23/2014

If you need to have your gutters clean, hire someone else. First, the technicians were sent to the wrong address because they had it in the system since they washed my windows a few years ago, even... though I specifically pointed out that we recently moved. After waiting and calling back and forth, I had to go in person to get them off someone else's roof only to find out that they had a flat tire. An hour later they called to let me know that the repair will take longer than expected and they can't keep the appointment for that day. When I called the office to reschedule, instead of an apology for my wasted time that I took off work and all the hassle, the owner declared that she can't reschedule and if she does, I won't be able to use the voucher I purchased, because, you see, it's not their fault that they had a flat tire (I guess it was mine..)After a lengthy conversation, she finally agreed to reschedule, but when the techs showed up without proper protective gear and obviously not willing to work, they took a quick look at the roof and declared that the gutters are absolutely clean and there is nothing for them to do. Yet, I had to pay extra $100 for the extra footage they didn't even clean! Both times I talked to the owners, they were rude and uncooperative. Very disappointed!

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Linked Review

carrieo32

Reviews: 4

Took Customer Service to a Whole New Level

Windows Genie cleaned my windows this past spring and did a remarkable job. There was one minor issue and they quickly resolved it - professionally. They went above and beyond to ensure our happiness. I can't say enough positive things about David, Jennifer and Sterling. Thank you!! Carrie W.

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More Reviews

hlmink

Reviews: 2

Great job & service

They did the windows at our Synagogue and they were amazing. Stains that we thought were stuck forever came out and they are so friendly

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GANATL

Reviews: 1

Window Genie Service

I had window tint installed Summer 2011. The window tint is fine however they left trimmings under my desk and more important my windows in the front were slightly open and unlocked. I did not notice this for 2 months - someone could have easily opened them on ground level.

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KingNole

Reviews: 1

Sevice is everything

I had a couple of quality issues, but the owner, David, really showed service matters. He came out twice to see my issues and had them corrected. No one is perfect all the time, but a true professional will stand behind his work. David is that man.

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barb355

Reviews: 1

Excellent Service

Window Genie recently cleaned all my outside windows and the 2nd story inside windows. All windows were washed by hand, the workers were extremely professional, and took great care when cleaning my inside windows. They also cleaned my chandelier and did an awesome job. I would recommend them and will use them again the future.

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kbutler1st

Reviews: 1

Very positive experience

Great customer service, had over 50 windows and 3 needed some re-cleaning. Came back the next day and re-did windows. Will use again, very pleasant crew and follow up person Mitchell was outstanding

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CarrieAtl

Reviews: 7

My windows look like NEW! Great Job!!

I received an email for a special on window cleaning and what a great deal! They arrived exactly on time and my windows look like new! It made such a difference I am going to do this once a year! Great Job!

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blu3981

Reviews: 1

Need better employee

Management was great. Employee did a poor job. Quit on the window washing when it got hard. Would not use them again.

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addieadj

Reviews: 2

great service

I found them to be helpful. On time which was important to me. excellent service and my windows looked great. From now on I will be using them on a every 6 months.

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SMTBALLEW

Reviews: 1

Good Experience

It's been awhile since I have had my windows professionally cleaned and I was worried about them making a mess but they were very tidy and my windows look great. I would definitely use them again.

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JimGeist

Reviews: 1

Slight HicUp - but they got it right quickly

Per the title, we had a slight hic up, but they resolved it and I would strongly recommend Window Ginie and based on the total job I will use them on a regular basis.

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thomasca

Reviews: 3

"I can see clearly now!"

Window Genie team were professional and thorough in cleaning my windows and sills. They were on time, and very very nice to deal with. I will definately call them again! I have recommended them to several friends.

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flylikeaneagle

Reviews: 1

Saved My Life!

Window Genie probably saved my life....I don't have to worry about falling off a 30 foot ladder to clean my windows. David and the team are great!

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Bamaberto

Reviews: 1

No Surprises - Performed Exactly as Expected

I love it when a company does exactly what it says it will do - good service in a timely manner. Good communication so I knew exactly what to expect along the way.

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nstone4

Reviews: 1

Worst Service

The company arrived and was not equipped with the tools to do all all the windows. They could not clean certain windows because they did not have a ladder tall enough to reach the windows. They missed cleaning windows, left streaks and dirty water spots on the carpet in most rooms. The job was poorly done and the follow up was disappointing. I will not recommend or use Window Genie again!

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Joannec

Reviews: 1

Amazing Results

On a referral, I made an appointment to have my rugs cleaned. I wasn't disappointed. They look great!!! Will use them in the future.

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Photos

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Window Washing by Window Genie