Window Genie

(678) 679-3511 windowgenie.com... »

1815 Hembree Road, Unit 314Alpharetta, GA 30009   map »

Business overview

Service Area

  • Alpharetta

Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 9:00pm
  • 5:00pm
  • SUN

Green Credentials

All soaps & detergents used to pressure wash or clean windows are environmentally safe, eco-friendly and bio-degradable. Our window film is a Green product, and our films qualify for the governement's Energy Star Tax Credit. Installing film on your home can block up to 79% of the solar energy from entering the house and can reduce your electric bills by up to 30%!

Reviews

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Sparkling Clean Windows, 10/06/2014

What a great find!!! I bought a voucher to get my windows cleaned and it was the best money I spent in a while. Window Genie was amazing. The office staff was great, the technicians were polite,... courteous and did an amazing job! My windows look great. I will definitely use Window Genie again and tell all my friends!!

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Unprofessional, wasted time and money, 9/23/2014

If you need to have your gutters clean, hire someone else. First, the technicians were sent to the wrong address because they had it in the system since they washed my windows a few years ago, even... though I specifically pointed out that we recently moved. After waiting and calling back and forth, I had to go in person to get them off someone else's roof only to find out that they had a flat tire. An hour later they called to let me know that the repair will take longer than expected and they can't keep the appointment for that day. When I called the office to reschedule, instead of an apology for my wasted time that I took off work and all the hassle, the owner declared that she can't reschedule and if she does, I won't be able to use the voucher I purchased, because, you see, it's not their fault that they had a flat tire (I guess it was mine..)After a lengthy conversation, she finally agreed to reschedule, but when the techs showed up without proper protective gear and obviously not willing to work, they took a quick look at the roof and declared that the gutters are absolutely clean and there is nothing for them to do. Yet, I had to pay extra $100 for the extra footage they didn't even clean! Both times I talked to the owners, they were rude and uncooperative. Very disappointed!

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Linked Review

carrieo32

Reviews: 4

Took Customer Service to a Whole New Level

Windows Genie cleaned my windows this past spring and did a remarkable job. There was one minor issue and they quickly resolved it - professionally. They went above and beyond to ensure our happiness. I can't say enough positive things about David, Jennifer and Sterling. Thank you!! Carrie W.

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More Reviews

ahsanuld

Reviews: 1

Reliable and fast

Was looking to get my windows cleaned for sometime now - they worked with my needs (I didn't need all windows cleaned inside) and got it done fast. Pretty happy with the results after the cleaned the windows.

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l. Larson

Reviews: 1

Best Ever

They were on time, professional, work was superior. I couldn't have asked for a better experience!!!

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julieleibel

Reviews: 1

WIndow Genie

These folks did a terrific job of cleaning our windows. Nice to see the clear view of our garden and trees again!

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GLTadmin

Reviews: 1

Fantastic Experience

The Window Genie staff was awesome. They were very user-friendly in finding a time that fit our schedule and the work was exemplary. The cleaned our interior as well as exterior windows and they looked great. Will use them again and highly recommend them.

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xcptnl2

Reviews: 1

Window Cleaning

They did a great job. The windows do look good. They were on time and although he had a difference in what the cost was and i was to be contacted before billing (which I was not) it was minimal

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Dragonguy

Reviews: 2

I can see clearly now!

Very nice dealing with them. Mitch & John were right on time, and did a greatjob. Very Courteous and respecful. I will definitely use them agsin.

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spindo2008

Reviews: 8

A special turned into a rip off

The ran a kudzu ad 29 exterior window for $49 calling them we were out of their area and we had to do all the windows in the house. To get money back we were told to contact Kudzu,

Window Genie replied on 10-05-2011

The Kudzu deal was $49 for $100 worth of window cleaning and only valid in certain zip codes. Those were explicitly stated in the ad. Also, the money you paid was to Kudzu and NOT Window Genie. Hence, we can not return the money, only Kudzu can.

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AndrewTeal

Reviews: 9

Good service

This company is very professional. Customer service is great and of course, they are good at what they do. I have already experience with this company. I am looking forward to avail more service from them specially when I am getting $49 Deal from QuarterOFF.com.

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busymomof4

Reviews: 1

Crystal Clear Windows

They came out and cleaned the inside and outside of the windows. Everything went great. They were on time and very professional. I loved that they even had 2 sets of shoes. One for inside and one for outside. I would use them again.

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morgand

Reviews: 1

Great Company

I called Window Genie on Monday morning for a quote on window cleaning. They came to my house the same day and gave me an estimate. David was prompt, courteous and highly professional. I hired them to clean my windows and pressure wash my driveway. The work was completed on time and my house looks great. Extremely nice service pro's. I will definitely use them again.

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rightwing

Reviews: 1

Window Cleaning

They just cleaned my windows for the first time. One word - incredible! On time, polite, reasonably priced. Will definitely be using them again. Highly recommend.

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janetsmith

Reviews: 1

Window Cleaning

Just had Window Genie come out and clean the inside and outside of my windows. The men were very professional and did a great job! Would use them again!

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Photos

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Window Washing by Window Genie