My TorqueMaster system spring was broken on Friday night and my door weights like 300 pounds and I couldn't get it open. Called Jason on Saturday, he explained me that they will do a system... conversion for me. Called a few other vendors, their price was the best and most reasonable. Jason scheduled me for Monday evening for me to have time to come home from work. He also politely called me to remind me that his brother Nolan was on his way. Nolan showed up promptly and very polite and professional. He explained a lot of things about the door to me. Not only he converted my system quickly and professionally, but also he checked my roller issue for me and fixed it. Now I got a complete new system except the garage door. I have to say their service was top notch and very polite and professional. I wouldn't hesitate a second to recommend them to friends and family in the future. Good job, Nolan!VIEW MORE »VIEW LESS »
Nolan was fantastic. Very professional, prompt, great prices. Nolan did exactly what he said he would do from coming out to give an estimate to finishing the job. The doors look great and we find ourselves sitting here surprised that we had such a perfect experience with a tradesman. Cannot recommend him highly enough. Turn off your computer right now and go call him.
Garage Door Specialists are the real deal - they provided QUICK service response, fair pricing, no sales gimmicks, and real value. They are everything that consumers look for: fairness, fast service, and no gimmicks. Exactly what most consumers want! They provided what I needed, not what they wanted to sell. They also show their appreciation by offering discounts for veterans and other service professionals. As a law enforcement officer and veteran, I appreciate the treatment and consideration of any business recognizing our efforts, and I support those businesses who in turn, support me. After discussing my needs, they installed two Liftmaster 3280 garage door openers, and I'm extremely pleased with the product and the installation. No regrets!
Thank you so much for such kind words! Coming from a military family with a brother currently serving, we take pride in helping the ones who help protect our country! Including all service professionals. We hope you enjoy your new motors. Thanks again!
We unfortunately needed to replace our garage door several months ago. Within 1 or 2 days, not only did these guys (who are family-owned, by the way) come right out, but replaced our old door! After calling several competitors, we found a door of the same specifications as the others who were feeling free to try to sell me a door (along with an unnecessary motor- our's still worked!) for $300 to $400 more on average! The guys were fantastic, polite, on time and recently came out again to repair :( our new door when my husband accidentally backed into it! We'll always use and recommend Garage Door Specialists!
Thank you so much for the work and repeat work! Hate it was because your husband backed into the door! We take pride on our work and how we treat customers! If not for those two things we would not be in business. Thanks again!
They were quick to get a tech out to my house. He reccomnded we replace all fo the springs (both doors). DId it profiesionally, and I think a fair price.
Thank you for the referral! It was a pleasure working with you!
We've now used Garage Door Services twice and wouldn't hesitate to recommend them for any garage door need. We first needed emergency help for an older door after we first moved in. When we got around to replacing it and the motor, I called again. They answered my email query immediately and provided consistent follow-through all along the way. We couldn't be more pleased with our new carriage door, the motor and the service from this team. Highly recommend!
Thank you very much for sharing your experience with our company. We try to do whatever we can to help our customers. Your business is greatly appreciated.
I called at 11am for a repair. They worked to get me in on the same day. Helpful and polite. Finished quickly and reasonably priced.
Thank your for helping us grow our business based on our cusomter's reviews. Your business is greatly appreciated.
The springs on my garage door broke, and I called around to several companies for quotes. First I called Doors by Mike, who wanted to charge $265+ to fix them, depending on labor. I also contacted Overhead Doors of Atlanta, who was charging about $300. After looking at several reviews on Kudzu, I came across Garage Door Specialists. They said they'd convert my extension system to a torsion system, and that it was at a fixed price of $205, which included parts and labor...no haggling over hourly labor costs and parts like the other places I called. That's the absolute lowest I found in Atlanta! They have flexible appt times; I don't even get off from work until 5pm, and they were able to schedule me for after 5pm. Close to the time of the appointment, their office called to let me know the technician was on his way. Nolan came, and he was friendly, quick and efficient. I appreciate that he educated me on the functionality of my garage door system. He didn't try to sell me on any additional services or anything; it was no pressure. Plus, the warranty they offer on their services is excellent. Seems like a good, honest company, and good value as well. I will definitely be calling them in the future, and I recommend them to anyone needing to get their garage door serviced.
Thank you very much for the review. We strive in helping customers get and providing them with the best service and options available. Your business is greatly appreciated.
Nolan responded to my email inquiry to repair and adjust our garage door. He did a great job and even took the time to program my wife's new car Homelink system. I will use them again for sure.
Thank you very much for the kind words! We are very thankful for customers like you! We look forward to helping you in the future!
Contacted Garage Door Specialists for our repair and could not have been more pleased! The technician was very honest, didn't try to upsell me, arrived early and even called on his way! We will be recommending them to everyone we know and will be using them for future garage door needs!
Posted on Citysearch on: 7/27/2011
Called Garage Door Specialists around lunch and they were able to send a tech out that afternoon. They arrived when they promised and called me 30 min before arriving! The tech was very honest with me and I felt that they did not try to sell me on repairs that were not needed. I highly recommend Garage Door Specialists and will be calling them in the future!
We used Garage Door Specialists to fix a door that had been broken for months. They came right on time and made a courtesy call so I didn't have to wait at the house all day. The problem door was fixed and our other door maintained for way less money than I had planned on. The family that runs this company could not be nicer. Use this company!
Thank you for your words! We take pride on helping our customers and not taking advantage of them.
Nolan followed up with me after my initial inquiry at which point I told him I was a few weeks from doing anything. He waited a few weeks and gave me a polite call to see if we were ready. I called him last week and said we were ready and he had the doors ready and installed within 3 days! Great customer commitment to satisfaction! Have already recommended to a neighbor and I'm sure others will ask as well. Thanks Nolan! Greg T
I was so pleased with the Garage Door Specialists. I called in the morning and Nolan was to my house in a few hours. He was friendly, professional, knowledgeable, and efficient. I highly recommend them for garage door service!
If you are looking for honest people and friendly people, you found the right place. This is the first time ever rating anyone online and the reason is that they were great. I never really cared to rate anyone until now. Price was reasonable, direct and honest. No hidden fees, etc. They gave a look, siad what best option was and returned promptly the next day to fix the door. All is well and it actually works better than when I moved in. It was noisy and rough. Now, it is quiet and smooth.
Nolan and Garage Door Specialists were able to attend to my garage door issues quickly after I called. His service and knowledge to get the issue fixed was exactly what was needed.
One of the cables snapped and my garage door dropped off the rails bending the tracks. I was sure it would be a lengthy & costly repair. Nolan showed up and looked it over and said it would be about 30 minutes and $135. In my mind I could NOT see how a quality job could be done so quickly. Sure enough in about 30 minutes he repaired it and had it running great for $149 (had to replace a damaged rolling pin & bracket). Now that's a professional! It was great to be able to get out of the garage again. Thanks!