Jim Ellis Volkswagen of Atlanta General Auto Repair & Service

Jim Ellis Volkswagen of Atlanta

151 Reviews

(678) 668-7520 www.jimellisvwatlanta.com » View Website »

5901 Peachtree Industrial BoulevardAtlanta, GA 30341   map »

Business overview

Since 1971, we have been proudly serving customers from all over the metro Atlanta area, including Decatur, Marietta, Dunwoody, Roswell, Stone Mountain, Alpharetta, Cobb, Forsyth, Gwinnett, Fulton, and Dekalb from our convenient Chamblee location. We're just inside I-285 off of Exit 31A, at 5901 Peachtree Industrial Blvd.

Volkswagens are some of the most loved cars out there. Our customers are without a doubt the most loyal and proud drivers. They're quick to point out that Volkswagen is.. spelled Volkswagen, not Volkswagon, as many people may think. Our name comes from the German words volks for people's, and wagen for car. Hence, the People's Car!

Atlanta's New Volkswagen Car Dealer

For the largest selection of Volkswagen cars in Atlanta, Georgia, visit Jim Ellis Volkswagen. Our inventory is stocked with the 2008 / 2007 models including the Volkswagen Touareg, Eos, Jetta, New Beetle, Passat, Rabbit and the GTI. Be on the lookout for the 2008 models, including the R32, the Jetta wagon, the redesigned Touareg and the all-new Tiguan! Please browse our inventory online where you will find a variety of Volkswagen vehicles from which to choose.

http://www.jimellisvwatlanta.com/new-inventory/index.htm?reset=InventoryListing

Used Cars, Loans, Leases and More!
We also have a selection of used cars for our Atlanta area customers. All of our pre-owned autos undergo a thorough inspection by our expert ASE-trained mechanics. We offer some great Certified Pre-Loved Volkswagens that offer style, savings and fuel-efficiency. So visit us and take a road test with any of our used cars at our Atlanta dealership.

http://www.jimellisvwatlanta.com/used-inventory/index.htm?reset=InventoryListing

Jim Ellis Volkswagen of Atlanta's finance department is available to answer any questions you have about getting an auto loan. You'll also find a large inventory of Volkswagen parts and a helpful and talented team of mechanics ready to handle your repair needs.

If you cannot find the car of your dreams in our inventory, let Jim Ellis VW help. Simply fill out our no obligation CarFinder form and we will gladly let you know when a matching vehicle arrives at our Atlanta Volkswagen dealership. If you'd like to view a car in person, visit us at 5901 Peachtree Industrial Blvd., Atlanta, GA. We look forward to serving you soon at our Georgia car dealership!

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Services

  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Tucker

Types Sold

  • New
  • Used

Brands Sold

  • Volkswagen

Kudzu's "Best Of" Winner

2013

Hours of Operation

  • MON
  • 9:00am
  • 9:00pm
  • TUE
  • 9:00am
  • 9:00pm
  • WED
  • 9:00am
  • 9:00pm
  • THU
  • 9:00am
  • 9:00pm
  • FRI
  • 9:00am
  • 9:00pm
  • SAT
  • 9:00am
  • 7:00pm
  • SUN

Green Credentials

GREEN CAR OF THE YEAR - The Jetta Clean Diesel

Reviews

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great experience, 1/22/2014

“I leased a new Jetta SE. Your Salesperson, Enita Ita was very helpful and allowed my daughter to look at many cars. At no time did we feel rushed and never left alone.. --- George Belderes”


Very pleased, 11/05/2013

Overall, very happy with the customer service, the pricing and felt as if the staff was upfront and honest with us.

Videos & Photos

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Photos (3 photos)



Linked Review

lncaylor

Reviews: 1

Pleasant Buying Experience

I recently purchased a CPO 2012 Hyundai Genesis from Jim Ellis. The salesman was very helpful and did not pressure me in any way to buy. He was honest as I feel Jim Ellis Hyundai is. The price was fair and I look forward to getting my vehicle serviced there. Thanks Darrell Coffey for your help.

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More Reviews

rwellborn

Reviews: 1

Through Good Times and Bad

"I bought my first Audi in December 2003 at Jim Ellis. I am on #2. From day one the service and support have been excellent. What strikes me the most after 6 years is that I see the same familiar faces when I walk in the door, and they know my name. The fact that their staff does not turn over every 6 months says a lot about the Jim Ellis organization. Chris and Rick have treated me like family over the years -- through the good times and through the hard times. As a Realtor, my business has slowed in this economy. I don't have the budget for auto maintenance that I did last year. I found myself in a pinch last week and Rick worked with me to keep me on the road. When the hard times are behind us, you can be assured that I will trade up -- and it will be with Jim Ellis. I just wish my bank had the same ethic about how to treat their customers.--Rebecca Wellborn, Chapman Hall Realtors"

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ADeLorenzo

Reviews: 1

Extraordinary Experience

From start to finish our entire experience was perfect! We found two vehicles on line, came in to view & test drive and left with a Jetta. Our entire time spent was 4 hours. There was no haggling, no games, it felt like we were buying from a family friend. We will most definitely purchase from Jim Ellis again! Congratulations on running a car dealership that does not feel like a dealership! Regards, Robert & Anne DeLorenzo"

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susanseid

Reviews: 1

Jim Ellis Audi in Atlanta

Both Mike and Luka have given great customer service. I have already recommended them to a propspective buyer.--Susan Seid"

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yankeetarheel

Reviews: 1

Car buying made easy!

I recently became a Jim Ellis Audi customer and had a great experience. I'm an out-of-state buyer and worked with Luka to locate my vehicle of choice. Luka was great in finding my Q5 - exactly to my specs - and worked the deal via phone, email, FedEx, and wire. When my Q5 was delivered to my front door, I was ecstatic! Luka made this car buying experience painless and I look forward to working with him and the Jim Ellis team in the future. Whether near or far, the Jim Ellis team is willing to service you 100%!

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chAtlanta

Reviews: 1

Baby-Friendly Staff & Waiting Room

I think that the level of customer service at the Audi Atlanta dealership is fantastic. I have a small baby and I needed to bring him in to the dealership when I recently visited to have the car battery replaced. I was helped immediately and my car was serviced in a very reasonable amount of time. It was extremely helpeful to have such a nice and comfortable waiting area with water and food available. My overall experience was just great. If personal finances allow, I will always choose to purchase an Audi from Jim Ellis! Thank you!

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Krecik

Reviews: 1

Bad costumer service

Based on my first impresion i don't recommend this delearship. As stated by other reviews sales people ignored us for 15 minutes before we were attended. The sales guy was judgmental, rude and completly unprofessional. First question that I was asked was: "are you able to buy this car?". Sales man made it clear that his time was more important than mine and he had other things to do than show me the cars. He didn't gave me any follow up information and wave me out as fast as i could walk. Worst service i ever experienced.

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Petralia

Reviews: 2

Nowhere better to buy an Audi

"Patrick is a dedicated, enthusiastic, sincere salesman and I always enjoy working with him. I hope he is with you for many years to come; I can't imagine buying a car from anyone else.--Kathryn Petralia"

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kenaht

Reviews: 1

Great Service

As always, I received phone calls throughout the day with updates on the service. Great communication!Every time people ask if I like my car (2006 A4), I say it's great, but the best part of owning it is the incredible service you guys perform.Thanks for the 2009 A4 loaner. I guess I lucked out this time, but driving the nicer version of my car has definitely got me thinking that when my current car eventually dies, I'll probably be buying another audi.--Tim Kenah

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deimler

Reviews: 2

Exceptional Service

"Did a great job of communicating with us about the status of the service and when they discovered a problem were very timely and responsible about getting it repaired. Super working with Mike.Mike is an asset to Jim Ellis Audi. He is a very knowledgeable and responsible individual who takes GREAT pride in the workmanship at Jim Ellis Audi. Additionally, he is very communicative and wanted to make sure the job was done right--Dian Deimler"

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bobbyduffield

Reviews: 1

Great Service

I was really impressed with my experience. The service was same day, a vehicle was ready for me when I got there, and the car looked great when I picked it up.--Bobby Duffield

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alicet

Reviews: 2

A Very Special Dealership

"Ken Stamps was a real find for Jim Ellis Audi. He goes above and beyond every time I grace your doors. If I have a problem that needs addressing or for regular service, he takes care of it immediately so that I can be on my way. He is super! Jimmy, You know how I feel about Jim Ellis and the Audi dealership. All of the folks who work there treat me like I'm special, and yet they are always professional. I look forward to my visits, because I get the opportunity to see "friends". I remain a loyal member of the Jim Ellis family! Alice"

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DaiOui

Reviews: 1

VW Service

"Lisa Bokenhagen is the BEST service advisor in the VW system! She is attentive to every detail and assures that the customer is aware of everything that is going on and all available options.--Bill Ray"

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outdere

Reviews: 1

Great Service

We brought our 2006 Audi A3 in while on a trip. We did not buy the car from Jim Ellis, however we were treated great. They got the car in, fixed the problem and got us back on the road quickly. This was amazing, we were prepared to leave the car, get a rental and pick the car up on the way home. The level of service we received was far beyond anything we expected. Thanks to Ken Stamps, Service Advisor and the crew at Jim Ellis Audi.

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HomeInDecatur

Reviews: 63

The Jim Ellis Automotive Conglomerate!

This VW dealer is on that huge strip of land that seemingly encompasses Jim Ellis's total domination of the Atlanta car-buying experience. I took my 2009 VW Jetta for scheduled maintenance there recently. My thoughts: -- The location, while convenient to the perimeter I285, is not convenient for anything else! (Unless you want to look at cars). -- There is no food within walking distance other than a family run cafe some distance down the road. I forget the name, but you can walk there. It's a 1970s throwback and the food is decent. It was called something like Cafe Oga. Worth a visit if only you want to experience what eating out was like in 1974. [cue: Linda Ronstadt] -- The dealer service people were pleasant. -- The Up-Sell Attempt: My service adviser told me something odd. He said Jim Ellis VW recommends getting my Jetta serviced more [twice as] often than VW pays for under the standard plan (oil changes every 10,000 miles). It seemed like a fake up-sell attempt -- wouldn't VW's scheduled maintenance be all my car needs? Surely the dealer is trying to pad the service schedule for its own financial benefit. -- There was free coffee and doughnuts in the waiting room, and the obligatory flat screen TV with the Discovery channel playing. One newspaper and some magazines. The coffee was pretty bad. I did not try the doughnuts. There was also a vending machine, I recall. -- The bathroom (mens) was clean. Overall, a decent experience.

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MSpratt01

Reviews: 2

Great Service Experience!

"The consult with Lisa Bokenhagen was a great experience. While I was the very first customer on a Saturday morning, Lisa was bright, cheerful and helpful. She listened to me describe the issues I had with my Jetta and made sure she understood my concern and noted it so the service techs could look into it. Her whole customer service perspective and attitude was truly awesome. Hats off to Lisa! Mercedes Spratt"

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