Reliable is a local, family owned and operated company that has been serving Metro Atlanta since 1978. Choose Reliable for all of your heating & cooling, plumbing, and electrical needs. We are a Trane Factory Authorized Comfort Specialist Dealer. We service and repair all brands of plumbing, HVAC and electrical systems.
- Professional, certified, highly trained and qualified technicians.
- Ready to serve you with a fleet of over 150 vehicles and approximately 200.. employees.
- Convenient 24 hour service.
- Same day service available when needed.
- Northside and Southside locations to serve you better.
We do it all! In addition to your HVAC, plumbing and electrical needs, Reliable also performs energy audits and complete building performance remediation services, such as insulation, weatherization, attic and crawl space sealing, along with health and safety inspections to assure you of a safe and clean indoor environment.
Father and son team Dan and Daniel Jape promise a first-class service experience for all of their residential and commercial customers and will personally stand behind each job to make sure you will be completely satisfied. Our owners are available anytime to take your call! Reach Dan on his cell at 404 626-2344 or his home at 770 924-5811. Call his son Daniel at 404 790-8082.
Call 770-594-9969 (available 7 days a week) to speak with a live Reliable employee and not an answering service or a machine. Give us a call and see why thousands of your neighbors choose us as their contractor of choice.
2012, 2013, 2014
Licensed for commercial and residential HVAC, plumbing & electrical services. Nate Certified Company. Dan Jape past president of the Conditioned Air Contractors. Served on the Lennox Dealer Advisory Council. Member of Conditioned Air Association of Georgia. Atlanta Gas Light Natural Gas Advantage Dealer. Trane Comfort Specialist and Titanium Club dealer. Reliable is member in good standing with the National Comfort Institute and employees BPI certified auditors
Reliable Heating & Air sells Energy Star rated equipment and recycles several tons of metal, steel, aluminum, copper, and cardboard each week. All r-22 (Freon) is recovered and turned into an EPA reclamation facility. All new equipment we sell and install uses the environmentally friendly refrigerant R410a. Our technicians are EPA certified and trained in the proper handling and disposal of the HCFC R-22 (Freon).
At 5:30 pm on a Friday, I told the dispatcher that I had an interment problem with my furnace. I said it is not an emergency as I had a work-around to keep it going. At 9:30 the next morning Chris... Hamrick called and said he was on the way. Found and fixed the problem in 30 minutes. Great job and nice tech.VIEW MORE »VIEW LESS »
Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs... and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.VIEW MORE »VIEW LESS »
I had a bit of a complicated case of a/c unit, electrical and water heater. Despite the frustrations of the situation, I had wonderful service from every technician who came to the condo. The plumbers Don and John who put in my new water heater showed me all the troubleshooting steps for managing the new unit and called an hour later to make sure all was working well. Much appreciated - thanks for your quality work.
At 5:30 pm on a Friday, I told the dispatcher that I had an interment problem with my furnace. I said it is not an emergency as I had a work-around to keep it going. At 9:30 the next morning Chris Hamrick called and said he was on the way. Found and fixed the problem in 30 minutes. Great job and nice tech.
Thanks to Reliable Heating & Air for our new HVAC system. I was impressed with the team and process from start to finish. My initial consult was with Jeremy Queen, who consulted on my system needs and quickly set up a sales appointment with Kevin Corrick. Kevin is a knowledgeable professional & I appreciated his low-pressure sales approach. My install was done by Dustin & Garrett and they were excellent. They showed pride in their work with great attention to detail. I highly recommend working with this team.
Received the best quote from Reliable. I met with Mick who was helpful and honest. The install was very smooth and the installers, Chris B and Craig J were very professional and fast. Highly recommend!!
Andrew and Billy did a fantastic job installing our new heating and air system. They were on time, did a great installation in a very timely manner, gave good instructions on using our system, cleaned up the work areas and were extremely polite and professional. The price of our system beat the other two (2) companies who provided quotes. We HIGHLY RECOMMEND Reliable Heating and Air.
When you choose a name like Reliable you should actually try to live up to it. We scheduled an appointment to get a quote to replace our aging heat pump and furnace. When they failed to show up at the appointed time I gave them a call only to be told they canceled the appointment as they don't service my area. That's all well and good, but why did they make the appointment in the first place? Why do they list Smyrna as a service area right here on Kudzu? The woman I talked to said that an email and voice mail were used to tell me about the canceled appointment. Weird that I never got either and my email and cell phone have been working just fine. For Reliable, please remove Smyrna from the list of areas you service as that is misleading. Oh and you also list the whole of Cobb county as a service area as well. Well here is a little news for you, Smyrna happens to be IN Cobb county. Maybe it's just my street they don't service. In any case I will make sure anytime the chance happens by to UN-recomend this company.
We are very concerned about the misinformation you received. Smyrna is definitely part of our service area and has been for 37 plus years. We would very much like to know who canceled your appointment so that this does not happen again. I have checked with our entire sales staff and everyone is fully aware that we do service your area and does not recall canceling a sales appointment in your area. In fact, it is a rare occasion that we get a phone call from anyone not in our service area as it ranges all the way from Blue Ridge almost to Macon. Is it possible you may have us confused with another company? Please call our sales manager Jeff Moulder at 770-594-9969 if you would like to discuss this and please accept our apologies for the misinformation and any inconvenience.
Chris Hambrick provided professional, quick, and efficient service to our AC units. Very pleased.!!!
Andrew was great! Fixed a faulty light socket and installed a new exterior fixture. He showed up on time, was polite, explained what he was doing and gave a quote up front. They are not the least expensive but do superior work.
I needed to have my dryer vent relocated so I called Reliable. Belter & Dustin where the ones to come out to the house. They we both professional, friendly and polite. Once they were complete with the job they made sure that the work area was clean and back in order.
I got two new Trane systems back in September. It took two visits to get my problem fixed. It turned out to be a wire that was shorting out. Not sure why they weren't able to fix it the first time but I'm really glad to have it fixed. Thank you Reliable. Thank you for the 10 year warrenty also.
I've been a Reliable Customer since 2000. Three houses later, I'm considering a change. It's not that they're bad, it's just I'm getting tired of the constant sales push. My A/C unit is less than 10 years old. I want you to "maintain" it, not try to sell me a new one every time you come out to do my HVAC service.
Jeff was a great sales manager and gave us a detailed description of the works to be completed. Jason came out and did the installation of the 2 Heating/AC complete systems and did a fantastic job! Very pleased with the services provided. Would highly recommend this company to anyone.
When the lady from Reliable called to tell me who would be coming to my house she said that her best man was coming, his name was Marty. She wasn't kidding. Marty K and Matt S were awesome. Professional, knew their jobs, and were just the nicest guys. This house had never had central heating or air and the ductwork was a challenge that they overcame with no stress and a smile on their face. They worked well together and made the whole experience painless. After having to replace 1/4 of the floor joists and a section of exterior wall unexpectedly, I needed that. The electrician was very nice and professional as well. I will always recommend Reliable Heating and Air.
Ted came out and walked us through our options for replacing our tired HVAC system. No hassle at all. A few days later our system was installed by Johnnie and Eric. They did excellent work... our old system was removed (even though they had to completely disassemble our old furnace to get it out of the attic) and our new system was installed in no time (including a new zone system). They were friendly, polite, and kept us informed of their progress throughout the day. In the end, they cleaned up after themselves and explained everything they had done. The system works great and our house is comfortable. Overall a very pleasant experience.
Purchased the HVAC tune-up plan for Spring and Fall. After the fall service was performed per the technician's boxes checked another company was hired to come and perform the same services. We were informed those services were obviously not performed when the Gas Co was out to repair a leak less than a week after the service. Scheduled the spring service with the first availability not until May 14th. This scheduling does not reflect priority service and I am not looking forward to standing over a technician to be sure the job is performed as described so an additional company isn't needed to perform the same spring tune-up. I would not recommend for general service maintenance.
The priority service we provide for our contract customers is for breakdowns and emergencies. Routine service and maintenance is scheduled out further than breakdowns so we can keep enough techs available for times when customers have no heat or cooling. I will have our customer service manager contact you and get the details about any service performed that did meet our normal standards. If our tech did not do all the required items on a tune up, we will make sure it is corrected. The two systems we installed for you have 10 year parts and labor warranties and can be extended to lifetime coverage as long as the routine service is performed making this a good investment for someone who plans on staying in their home for a extended time. Mark Wall will contact you and see if there is a date sooner to perform your service that meets your schedule. Thank you for your input and your business. Dan Jape, owner.
Blain Graham and Josh Zielinski spent three days in our home installing additional insulation. Leaving our home while work being done was never an issue. They are very trustworthy. At job's end, they were mindful enough to take us through all the improvements to the insulation that they made. They were very professional, neat, and the job was completed successfully to our satisfaction. I would recommend Reliable Heating and Air without hesitation.