Bob is AMAZING! We were having issues with our A/C and called Bob. He answered and was able to come out that day. No answering service. No ridiculous wait time for an appointment. He is very thorough... and knowledgeable and took the time to explain all of our options so that we could make a well-informed decision. Bob & his team were very efficient during installation and took the time to show and explain everything that they were doing. They encouraged us to come and take a look at the process - something we appreciated a lot. You can tell that this is his passion and that he enjoys sharing it with others! I would recommend him to anyone and will definitely be using him in the future!VIEW MORE »VIEW LESS »
I called Bob about my down AC unit, he was out here the same day (during the peak in AC Repair Season) he found the problem, gave me a fair quote and was able to get out here the next day to replace... my evaporator coil. Great Service, Great Workmanship, and a great value. Bob will be doing any and all HVAC work for me from now on!VIEW MORE »VIEW LESS »
I was having AC issues when I first called Bob one hot, summer afternoon. Bob was at our house that same night looking at our unit and diagnosing the problem. After his diagnosis he provided several solutions varying in price that would aim to help to increase the comfort in our house, specifically in both of my sons rooms. I appreciated that he offered low cost solutions that wouldn't break the bank. It made me feel as if he was genuinely concerned about my family's comfort. He seemed very knowledgeable about his products and very confident in his work. After he installed a new unit outside and new cooling coils in the upstairs unit, we noticed a difference in cooling and comfort in every room except for my sons rooms. Bob was onsite as soon as we called and installed a single, isolated duct to my sons rooms. Now our entire house is cooler and more comfortable. Thanks Bob!
Bob is AMAZING! We were having issues with our A/C and called Bob. He answered and was able to come out that day. No answering service. No ridiculous wait time for an appointment. He is very thorough and knowledgeable and took the time to explain all of our options so that we could make a well-informed decision. Bob & his team were very efficient during installation and took the time to show and explain everything that they were doing. They encouraged us to come and take a look at the process - something we appreciated a lot. You can tell that this is his passion and that he enjoys sharing it with others! I would recommend him to anyone and will definitely be using him in the future!
I called Bob about my down AC unit, he was out here the same day (during the peak in AC Repair Season) he found the problem, gave me a fair quote and was able to get out here the next day to replace my evaporator coil. Great Service, Great Workmanship, and a great value. Bob will be doing any and all HVAC work for me from now on!
I have a 10 year old unit that needed immediate service. It was blowing hot air and the temp outside was over 90 Degrees. No answering service here. I called the number and Bob answered the phone himself. He was prompt and never tried to over sell. He repaired the necessary parts and I was up and running within an hour. Will definitely keep in mind for all future HVAC needs.
Got new Heating and Air from Bob and his team, he done an outstanding job, looking forward to enjoying the AC and cheaper energy bills. Bob will only ever advise on changing something out if it is really nessesary, this is not always the case with other vendors. We have used Bob for a number of years now and will continue to do so in the future. Highly reccomended.
I am very pleased with the job Bob did at my house. My HVAC was 16 years old and the A/C part was shot. Bob gave me a few options all of which were very fair and reasonable. I initially chose to simply replace my A/C Condenser & Coil. As Bob was in the process of replacing the coil, he did a check of my Heating unit and discovered cracks in the heat exchanger. I examined them myself, and sure enough, they were bad enough I was certain we would not have made it through next season without a carbon monoxide leak. That could have been very bad indeed. I decided to go with the whole package, and upgraded the A/C volume as well. I am very grateful to Bob for being fair, honest, and quick with his workmanship. We plan on selling the house in a few years, and now my potential buyer will not be able to beat me up on my asking price because I have an old HVAC system. Thank you Bob!
We were taken for fools by a widely advertised firm when we lived in North Carolina; when we eventually found an honest HVAC professional there we realized how important it is not to be sold something you don't understand. Bob's service was accompanied by great explanations, obvious knowledge about how heating and cooling work, and meticulous attention to restoring a neglected system to working order. It will last longer, work better, and cost less. We also signed on to a service contract, so we can keep the house in working order. We feel lucky to have a carpenter, electrician, plumber, and now HVAC professional to help us; all of them smart and worth our trust.
Great service! During last weeks' cold spell our heater went out. Due to small children, we had to have heat immediately. Called Bob and he was able to work us in that very afternoon. He got the heat back on and the home comfortable before the kids were home from school! Fantastic service and great prices. Bob's Heating and Air is now our go to contractor. Thanks!
Over the summer Bob replaced one of our HVAC units and we were completely satisfied with the entire process. Last night, our furnace motor went out. We called Bob and he immediately responded and was able to diagnose the problem, and replace the furnace motor in under 24 hours. Bob is straightforward and honest, and delivers great personal customer service. I would highly recommend him to my friends and family.
Bob replaced my mid 80's era heating and cooling systems. I've experienced a substantial decrease in utility expense. He's been back out to address a factory warranty issue. Plus, "Hey Bob, how come my furnace fan isn't working?" "Did you change the filter from last season?" Oops, Thanks Bob!
We were looking to have someone perform annual maintenance on our HVAC systems. We signed up with Bob's heating and air after speaking to 3 other big HVAC companies. Bob seemed very knowledgeable and honest during our phone conversations so we decided to go with his company. Bob Ray showed up on time and proceeded to perform the maintenance. He was straight forward, provided answers to questions we had and didnt try to sell us something we didnt need. We will hire his company to service and/or install HVAC in the new home we will be buying. You can trust him with your HVAC needs.
I always get three or more estimates for home improvement projects. I decided to go with Bob's Heating & Air for a new HVAC system. Bob did a fantastic job, was prompt and courteous, quality of work was top notch, and total job cost was below all of the other larger local heating and air companies' quotes.
I found Bob by doing a local search of Honeywell contractors to install a whole house dehumidifier which was one of several needs I had at the time. Bob provided a quick response and a fair price for the unit. After his arrival I inquired if he could help with some of the several issues I was having with air quality in my home. He was very knowledgeable and did allot of investigating on his own dime to help me determine the cause of my issues. I asked him to go ahead and replace a good portion of my ductwork which he did for a fair price and personally oversaw and inspected his crews work. It is nice to have the personal attention from the owner of a company which is hard to find these days. No middle man, no salesman, etc. Just one point of contact and one person responsible. Working with Bob was literally a "breath of fresh air" after dealing with the typical HVAC contractors in the Atlanta area. I would not hesitate to recommend him to anyone and plan to use his services in the future.
Bob knows his stuff. Having years of experience on the manufacturing side of HVAC, he understands what it takes to put together a great system. No big sales department. No big advertising department. Just good product and service at a fair price. Bob was onsite and involved in the install along with two really competent helpers. I asked lots of questions and got straightforward answers. And in the end I have a cool house. HIGHLY recommend Bob.
I called Bob on a hot day when everyone else was booked. He was willing to fit me into his schedule between other appointments. He showed up on time and got the work done quickly.