Bob's Heating and Air

83 Reviews

(404) 750-4044 www.bobsheatingandair.com » View Website »

Business overview

Hours of Operation

  • MON
  • 8:00am
  • 8:00pm
  • TUE
  • 8:00am
  • 8:00pm
  • WED
  • 8:00am
  • 8:00pm
  • THU
  • 8:00am
  • 8:00pm
  • FRI
  • 8:00am
  • 8:00pm
  • SAT
  • SUN

Reviews

View More »

New Customer, 7/25/2015

Our AC stopped blowing cold air, and unfortunately our first call was to our home warranty company instead of Bob. After two weeks and multiple visits by sub par HVAC companies, we were still without... AC. We decided to find someone ourselves rather have another one star company sent by the warranty people, and my wife found Bob's profile here. Bob was able to come out the next day, diagnose the problem, and recommend a new AC unit that his installers installed the day after. Even though Bob does not work with our warranty company, he was still willing to sit on the phone with them for 30-45 minutes so that they would approve our claim for reimbursement. He even called to check in the following day to ensure there were no problems. With Bob's knowledge, professionalism, and willingness to go above and beyond, we will be lifelong customers.

VIEW MORE »VIEW LESS »

The Best ... That's it!, 7/12/2015

My AC stopped working (one system) and I use my home for business. It was 90 degrees out so I frantically called 10 other places. No one could come out quickly...not even the company we had worked... with for years! Bob heard my story and agreed to work me in the same day! He is thorough, honest, fair and extremely knowledgeable. What more do you want? He's the best!

VIEW MORE »VIEW LESS »

Linked Review

bmhake

Reviews: 2

Knowledgeable and incredibly helpful

I was having AC issues when I first called Bob one hot, summer afternoon. Bob was at our house that same night looking at our unit and diagnosing the problem. After his diagnosis he provided several solutions varying in price that would aim to help to increase the comfort in our house, specifically in both of my sons rooms. I appreciated that he offered low cost solutions that wouldn't break the bank. It made me feel as if he was genuinely concerned about my family's comfort. He seemed very knowledgeable about his products and very confident in his work. After he installed a new unit outside and new cooling coils in the upstairs unit, we noticed a difference in cooling and comfort in every room except for my sons rooms. Bob was onsite as soon as we called and installed a single, isolated duct to my sons rooms. Now our entire house is cooler and more comfortable. Thanks Bob!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

homeowner02

Reviews: 1

The extra mile

When my AC went out, I got 3 quotes for a replacement. Bob's pricing was right in line but he went the extra mile. He noticed some issues with the way my AC was draining and took the time to re-route it to avoid damage to the system in the future. Thank you, Bob, for not only installing the system but also making sure that it will last longer. This makes my money a good investment. I look forward to cool summers and a warm winter.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Budger

Reviews: 1

Great Follow Through

I needed my furnace replaced and called Bob...he answered the call directly and started assisting. He came out the same day to inspect and diagnose. Two days later I had a new furnace installed at a very reasonable rate. His knowledge and follow up were second to none. I will be using Bob for all of my HVAC needs.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

965Columbus

Reviews: 1

Great Service

Bob has given us great service in fixing and addressing problems with our heating/cooling system. He has offered price options for our budget and the work performed was done in a day, with a clean and neat result. Appreciate his help in filing for rebates with the power company. Great Job Bob, Thanks

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

TybeeDog

Reviews: 1

Makes a Hard Job Look Easy

I was referred to Bob by my daughter-in-law and couldn't be happier. Installed a new furnace and air conditioner which I needed after 30 years. Bob arrived on time, prepared, with quality equipment, and lots of expertise. Completed all work in one day and cleaned up completely.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jsseidl

Reviews: 1

A great experience!

HVAC died and first vendor called was a waste of time and money. Called Bob and he came that night to determine the real problem, perform a temporary fix, and return with the real solution quickly. Great service, done on time and budget. We'll be using him again - wish I'd called him first.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

csmith1216

Reviews: 1

So glad I found Bob!!

I actually was driving behind Bob's vehicle and wrote down his name and number. It must have been a premonition because 3 days later my A/C went out. Bob came the same day - repaired it quickly and thoroughly at a very reasonable price. He was very nice, honest and personable. I will definitely call him to replace my older unit. I'm so glad I was behind him that day and was able to capture his phone number. I just had a really good feeling about him and I was right!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

gellenburg

Reviews: 1

Very happy.

I was referred to Bob by a friend and couldn't be happier. Installed a new 4 ton compressor and condensor coil. House went from 90 to 70 in hours. Prompt. Professional. Honest. Trustworthy.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

coolernow

Reviews: 1

Bob's the Man

I'm really happy with the air condition work Bob did for me.He came the day I called (& this time of year that's rare)& was here when he said he would be the next morning.He got a 25 year old unit to cool again at a reasonable price & didn't try to up-sell me things I didn't need.Nice guy that I highly recommend.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dbrucekudzu

Reviews: 1

Excellent

Bob will look for all solutions to the problem and present them in a clear, simple manner. Great job

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

SingleDad42

Reviews: 1

The way it's supposed to be....

Bob has 20 plus years in the industry and actually trains other technicians. He's not in the least bit interested in ripping anyone off - just a good guy who diagnoses and repairs the problem with little fuss. He installed my HVAC a few years ago, and I called him last night because my system stopped cooling. By 8am the next morning, he was at my house and discovered a small bug that had gotten zapped inside one of the switches. The problem was fixed in no time. I only wish he was a plumber, too.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Huskergal

Reviews: 1

Straight up

I appreciated Bob's honest assessment and knowledge about our system and HVAC systems in general. Not to mention his overall business and common sense. He took care of the problem promptly and addressed an obvious problem that our previous service provider overlooked during the annual checkup. Will definitely put him at top of list in our service provider book and refer him to friends and neighbors.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

henryhl

Reviews: 1

Henryhl

Bob's Heaing & Air provide excellant service on my house 2 A/C units. They were prompt, and ,very knowledgeable about what was required to perform the work. Will use them in he future.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jbelle

Reviews: 1

Personal, professional, honest and affordable!

Bob's small company means you get professional service directly from the owner. He offers quality products and service at a very reasonable price. He saved us thousands of dollars when we replaced the majority of our HVAC system a few years ago, and again when our second older unit died. He has worked in the industry for years and knows what he sells and services. I 100% recommend him.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jnasher5

Reviews: 1

Knowledge, value, service - make the call

Bob is a rare treat for a local contractor. He's someone you can trust, provides great service, is extremely knowledgable, and offers an excellent value compared to other competitors. He's honest and tells it straight, which is the way I like it. Never a hard sell. Before you make a final decision and plunk down your hard-earned cash, give Bob a call. You'll be glad you did.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Plateau

Reviews: 1

Finally someone you can trust

Bob has lots of experience with big companies but chooses to do things "small" and do them right. Great personal service and follow-up.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO