Cool Masters, Inc. Heating & Air Conditioning

Cool Masters, Inc.

(678) 534-7683 www.coolmastershvac.com

485 Buford Dr NE, Suite 110Lawrenceville, GA 30046 map it »

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Business overview

We are available 24/7 with no emergency service call fee! Call anytime to speak with us about your HVAC issues. Same day service. . .Guaranteed! Our service trucks are fully stocked and ready for immediate dispatch.

Cool Masters is a family owned and operated business. Our company has a combined total of 45+ years of HVAC knowledge and experience and has been responsible for providing outstanding work in the HVAC industry ever since our company's founding. Our mission at Cool Masters.. is to provide our customers with honest, dependable service at the highest ethical standards.

****FREON R-22 IS EXPECTED TO MORE THAN DOUBLE IN COST SUMMER OF 2013****** Have you been recharging that 8+ year old air conditioner year after year? It's about to get really expensive. . .
The EPA has reduced R-22 supply manufacturing by 47%, and with current demand, supply is short and costs are through the roof. Consider replacing your old 10 SEER air conditioner with a new Puron R-410a system - saving you an average of 30-50% on power consumption, peace of mind with a 10 Year All Parts warranty, while protecting the environment with non-CFC refrigerant.

*****Cool Masters Introduces Corbond Sprayfoam Insulation*****
We are proud to announce an exciting new GREEN product we are now certified to install. Cool Masters is the only HVAC company currently offering Corbond. Corbond Sprayfoam insulation can save you 30-50% per month off your heating and cooling bills. Encapsulating your attic within the conditioned air envelope of your home has incredible benefits to your HVAC system, as well as the total comfort and efficiency performance of your home. Call today to have a free in home consultation and estimate performed.
Corbond Sprayfoam insulation has a lifetime warranty.

Having problems right now? Call now! We offer 24 Hour Emergency Service(NO A/C or heat in home). Our phones are answered by our staff 24/7; no answering services or machines. Get same day service! In most cases, if you schedule an appointment before 11 am, we will have a technician to your door before 8 pm. If you make an after-hours service call, we guarantee a technician to your door within 3 hours of your call.

Incredible incentives are currently available for replacement systems. Discounts on overstock inventory. 10% Discount of Total Repair Invoice for Senior Citizens and Public Servant Officials. LIFETIME WARRANTY ON ALL REPAIRS.

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Services

  • Bonded & Insured
  • Estimates
  • Guarantees
  • Licensed
  • Moisture Prevention
  • References
  • Written Contract
  • Written Work Plans

Services

  • Do-It-Yourself Assistance
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Building Elements

  • Attics & Roofs
  • Floors, Basements, Crawl Spaces
  • Ventilation
  • Walls & Ceilings

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Steam Systems
  • Ventilation
  • Wall Units

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty

  • Acoustic Design
  • Ceiling Installation
  • Insulation Installation

Type of Insulation

  • Insulating Foams
  • Loose-Fill or Spray-Applied

Kudzu's "Best Of" Winner

2012, 2013

Credentials

GA Warm Air State License CR109571, EPA Certified, N.A.T.E Certified Technicians, EGIA Approved Contractor

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 5:00pm
  • SUN
  • 12:00pm
  • 5:00pm

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1995

Green Credentials

Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!

Languages Spoken

  • English

Reviews

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Top Quality Company, 5/24/2014

If you are looking to have an HVAC system installed or repaired, look no farther; just give Jonathan at Cool Masters a call. Their equipment, knowledge of the industry, technicians and service are... all top notch. Four years ago we needed to replace an HVAC system that had been described by a few servicemen as a dinosaur, outdated, and unservicable. We contacted Cool Masters. Jonathan listened to our concerns and analyzed the structure of our house. He designed and installed a new system that met our needs perfectly. Since then we have been enjoying a climate controlled house year round. During the past four years the technicians who came to the house to perform regular maintenance on the system were very polite, punctual and quite skillful. Warranty issues were handled quickly and very professionally. When we needed emergency service today, Jonathan worked us into his fully scheduled day, and that was on a holiday weekend. He arrived on schedule, quickly diagnosed the problem, which he then fixed, and was soon on his way to help the next customer. It is refreshing to find a company (Cool Masters) that cares for the client and takes pride in their workmanship and product. Thank you, Jonathan!

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Great Customer Service Still Exists!, 5/16/2014

My thermostats starting going crazy so I had to replace them. I was switching from a 4 wire units to 5 wire units and after following the wire diagram to the letter I couldn’t get them to power on.... After an hour of frustration not being able to get a hold of the manufacture of my units or thermostat I found Cool Masters online. I called the number at 8:30 in the evening and a nice lady answered. I told her the issue and she said “I have just the guy that can walk you through this and get your units up and running. His name is Jonathan and I will have him call you back in minutes”. Not even 5 minutes later I got a call from Jonathan he told me he knew the problem and said to grab a couple of tools and head to my attic where my AC units were. He walked me through connecting a couple wires and even offered to use facetime if needed. Within 5 minutes Jonathan walked me through and had my new thermostats up and running as promised. This is a company truly dedicated to building their brand by delivering a level of service that you just can’t find anymore. Don’t hesitate to contact them if you have any HVAC need. They have your back and will deliver service like no other!

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Videos & Photos

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Linked Review

scottydog1008

Reviews: 7

SUPER SERVICE

I called yesterday in the early eve. The operator said they'd be out today between 10-1 p.m. - which they were. They didn't try to sell me anything extra or do unrequired repairs. My unit is older & will eventually need to be replaced. I would not hesitate using them to do the job. I was impressed with the workmanship & attitude of the owner, Jonathan, that actually came out to do the service. His associate was just as nice. Again - I'm sure they'll be back.

Cool Masters, Inc. replied on 09-24-2013

Much appreciation for taking the time to post this positive feedback. We do our very best to provide service within 24hrs and pride ourselves in shorter time windows than most others. We look forward to maintaining all your HVAC needs.

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More Reviews

GLisac

Reviews: 1

Top Quality Company

If you are looking to have an HVAC system installed or repaired, look no farther; just give Jonathan at Cool Masters a call. Their equipment, knowledge of the industry, technicians and service are all top notch. Four years ago we needed to replace an HVAC system that had been described by a few servicemen as a dinosaur, outdated, and unservicable. We contacted Cool Masters. Jonathan listened to our concerns and analyzed the structure of our house. He designed and installed a new system that met our needs perfectly. Since then we have been enjoying a climate controlled house year round. During the past four years the technicians who came to the house to perform regular maintenance on the system were very polite, punctual and quite skillful. Warranty issues were handled quickly and very professionally. When we needed emergency service today, Jonathan worked us into his fully scheduled day, and that was on a holiday weekend. He arrived on schedule, quickly diagnosed the problem, which he then fixed, and was soon on his way to help the next customer. It is refreshing to find a company (Cool Masters) that cares for the client and takes pride in their workmanship and product. Thank you, Jonathan!

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EricDegon

Reviews: 1

Great Customer Service Still Exists!

My thermostats starting going crazy so I had to replace them. I was switching from a 4 wire units to 5 wire units and after following the wire diagram to the letter I couldn’t get them to power on. After an hour of frustration not being able to get a hold of the manufacture of my units or thermostat I found Cool Masters online. I called the number at 8:30 in the evening and a nice lady answered. I told her the issue and she said “I have just the guy that can walk you through this and get your units up and running. His name is Jonathan and I will have him call you back in minutes”. Not even 5 minutes later I got a call from Jonathan he told me he knew the problem and said to grab a couple of tools and head to my attic where my AC units were. He walked me through connecting a couple wires and even offered to use facetime if needed. Within 5 minutes Jonathan walked me through and had my new thermostats up and running as promised. This is a company truly dedicated to building their brand by delivering a level of service that you just can’t find anymore. Don’t hesitate to contact them if you have any HVAC need. They have your back and will deliver service like no other!

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larryvilleman

Reviews: 2

Writing the book on Great Service

6 A.M. on January 7th 2014 and it is 7 degrees outside. My furnace is dead and the house is getting colder. Jonathan was at my house by 7:30 to assess the situation juggled his crew's schedule and got us up and running by 11 A.M. Jonathan cares about his customers and it shows.

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lmc18fan

Reviews: 3

Awesome

Was here 15 min early, had the heat going in about 30 min. Was honest about our current system and made some great suggestions. Would highly recommend.

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KP770275

Reviews: 1

Good and fast service

I had a issue with my downstairs heating unit not properly heating. I did some research and decided to call Cool Masters. Jonathan come out promptly and was able to fix the problem in less than an 1 hr. He did a great job. He answered all my questions, gave me some tips and even showed me how to program my thermostat. I would definitely recommend Jonathan and his company.

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mbgabriel

Reviews: 1

Customer Service is a way of life for these folks

We have had Jonathan and his crew take care of two major issues.... replacing our AC unit and replacing our hot water heater (in a a very small space in a condo in midtown) and they were professional to a fault, respectful of our space and priced just right. I cannot recommend them highly enough!!

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kijanee

Reviews: 4

Always quick and Superior Service!

Jonathan has serviced my 20 yr unit for the past few years. I have had issues with the AC & the furnace due to its age. Jonathan doesn't try to upsell me but always gives me superior service & addresses my issues. He explains every step in detail. One of my furnaces was giving off high levels of Carbon Monoxide & he was quick to inform me of the dangers to my family. When I replace the unit, I will def call him. He is really good at his job and is truly a great guy!

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jphysc

Reviews: 1

Super honest about the small job=earns the big job

I called on a Sunday, aiming to make an appt for someone to come out during the week and Jonathan said he was going to be in my neighborhood so would happily stop over. SUNDAY! We have a 20 year old high-effeciency furnace that has been acting a little funky, we were also smelling some gas coming from the exhaust. Jonathan came out and walked me through exactly what readings we should expect from the furnace. While he was doing his reading, he patiently explained what we were seeing, what it meant and how it affected the furnace. I was expecting him to try and sell me on a new furnace (which wouldn't have been out of line, given its age) but he said we had at least a year left and was just really honest about the shelf-life (he also quickly fixed what was causing the gas smell). It was the professionalism and honesty that was shown during a small maintenance check that is the reason I'm going to use him come spring to replace the unit (and the ductwork). I find that its really easy to dupe someone when they don't know what they are doing, but the best ones educate and are consultative, and thats what you're getting with Jonathan @ Cool Masters.

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MTroutt

Reviews: 1

So pleased with them !!!

I just used Cool Masters for the first time. I am so pleased with them. We will definitely be using them again for all our Heating and Air needs. They were actually able to come the same day I called! The technician was super nice. We were having some issues with one of our units and he fixed it and then I asked him to perform maintenance on both units. Found some small issues that would have caused us bigger issues if went undetected. We have used another company for years but not anymore. So happy with Cool Masters...very professional and very reasonably priced. Thank you!

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pam_estabrooke

Reviews: 3

Upstairs Furnace and AC

I had Cool Masters come out and check my 1992 original units. The upstairs furnace had a cracked heat exchanger and was leaking carbon monoxide. Their combustion analyzer made this very evident. It was very clear what needed to be done and they replaced the furnace and AC very quickly and at an good price. Very clean and neat.

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CRnLville

Reviews: 1

prayer answered

i have a package unit that went out completely (no heat or a/c). called out two techs from other companies that both came to the same conclusion, "it's an old unit, it's a waste of money to fix." i was calling around for quotes on a new system and thankfully the first two places wouldn't talk to me!!! then i called Cool Masters and talked to Jonathan to get a quote on a new unit. i described the issues and he immediately claimed, "don't get a new one i can fix it." we set up an appointment for the same afternoon and sure enough he located the problem, fixed it, and viola i have heat now! OH AND I SAVED $4,500 (minimum) not having to buy a new system.

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patmcd

Reviews: 4

Fast, honest, conscientious... at a great price

My heat upstairs wouldn't come on last week. I called Cool Masters because they had an excellent reputation according to my research. They came out, explained everything, and didn't try to sell me some expensive service I didn't ask for. Instead, they fixed my problem quickly, then checked the furnace with an amazing tool to see if my furnace was running efficiently. It wasn't. Not only was it costing me money (running too rich), it was creating higher levels of carbon monoxide than it should have, which was really dangerous for my family. They showed me what they were doing every step of the way. After making some adjustments, it was running perfectly. They were very informative, friendly and charged me much less than I was expecting. They really do deserve 5 stars. I highly recommend and will use them again!

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regexmaster

Reviews: 3

Customers for life

I will recommend these guys all day long. We have been customers for over 5 years. Jonathan and his crew have replaced our two HVAC systems and installed closed cell foam insulation in our attic a year ago. We were never given a hard sell, and their work has been outstanding, professional, and punctual.

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Akeepat

Reviews: 1

Definitely good

This is our very first review for any one, These guys were good, our systems are 14 yr old, so they definitely come with their share of parts not working at their 100% efficiency. So we had some water in the filter called cool master and got their maintenance and tune up, they said the water was due to drainage block which they cleared but as I mentioned before the technician said that some parts were not at their very best and for upto 13 seconds into ignition the heater was showing high CO emissions and then went right back to really really low, the technician booked us up with his manager to see if he can solve the problem, so Johnathan showed up and fixed it although the first technician had suggested replacement of entire system Johnathan fixed it and said he wouldn't suugest replacement of system or any parts right now. So long story short, they do their job honestly and don't try to rip you off.

Cool Masters, Inc. replied on 10-21-2013

It is an honor to be your first review, especially considering such positivity. We appreciate the time you took to post this review. We look forward to continuing a strong relationship with you in the future. Thank you so much for trusting in Cool Masters for your HVAC needs.

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pbb1948

Reviews: 1

Outstanding

When we decided to build an in-law suite onto our home to take care of my elderly parents, we realized that we also needed to upgrade our current air conditioning system. I got four estimates for the original house and the addition. The other contractors simply quoted prices for larger units. Jonathan was the only one who sat down with us and discussed the problems with our current system and our options for the addition. He created three separately controlled zones which was important because my parents preferred their area much warmer than our area. He also recommended foam insulation for the entire attic space. We added 800 square feet and our electric bill never went up! He also found a contractor to lower our vaulted ceiling by two feet to allow for larger duct work. Also, when I made a poor choice for the location of the outside unit, he moved the unit without complaint. We have only had one service call since completion and it was handled quickly and satisfactorily.

Cool Masters, Inc. replied on 10-21-2013

We truly appreciate your time posting this review. We are grateful for such positive feedback. Customer service is our top priority and we look forward to continuing a strong relationship with you in the future. Thank you for trusting in us with all of your HVAC needs.

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