Dr. Lumpkin is a dream. Explains things thoroughly. Hats off to Jessica. She made the insurance process a breeze.
This is a clean, high-end office that performs quality dental care. Jessica has been great to work with. Even going the extra mile to ensure my dental care is covered with the carrier and there will... be no surprise billings after treatment is completed. The physicians and office is top of the line.VIEW MORE »VIEW LESS »
If a visit to the dentist can be fantastic...then I have found a FANTASTIC dental office. I was a new patient with Dr. Lumpkin and Jeanne her hygienist a week ago. They are the nicest ladies ever! Jeanne was great with my cleaning. My teeth felt so clean afterwards. And during my exam with the Dr. she was very through and actually took her time with me. I did not feel rushed like at other offices I had been to. I need to come back in for a few small fillings and Jessica at the front desk was so polite and detailed with my insurance benefits and what I can expect to pay out-of-pocket for my treatment. This office is wonderful! I will be telling all my friends and family about them...FANTASTIC experience. Thank you for your time ladies!
Thank you very much for the kind words! We appreciate each patient and am very glad that you are pleased with our practice. Our patients know that if there is anything on the planet that we can do to improve their health and make the experience a good one .... we will. Again, thanks for letting us know that our efforts are noticed! -----Arva O. Lumpkin, DMD
We all have our good days and bad days but I never leave the dentist feeling anything but good. Sore maybe ;p. I have just had my last filling for my cavities done. I am not surprised I had tons of cavities considering I hadn't been to the dentist in over 5 years but money spent is nothing compared to what could happen to your teeth. When there are so many scams out there it's easy to start seeing them EVERYWHERE. I have had good experiences with all the staff not only with Dr. Lumpkin but especially with Yung and Kathleen.
Thank you kcook281! We appreciate the confidence that you have shown in our practice. I am thankful that I have such good patients in my practice. I am mortified to think that some patients feel that they must fear "scams" in the medical profession, but am deeply satisfied to be committed to the ethical and professional practice of dentistry. Again, thank you for being a part of our practice. ----Arva O. Lumpkin, DMD
On most peoples list of the top ten things I DONT like to do, going to the dentist probably ranks near the top, it did on mine. As our teeth make up an important part of our general health,however,they are not to be ignored. My recent visit to The Vinings Center for Dentistry has moved going to the dentist off of that "don't like" list forever. From the time I walked through their door until the time I checked out to leave, the experience was nothing but pleasant. The office has an elegance that puts you immediately at ease. Everyone I encountered from the receptionist, the assistant and the dentist herself were attentive and gracious. The treatment I needed was explained to me throughly in terms that I could understand, not dental jargon to fly right over my head. The most amazing part of my visit came when they had to get me numb.........I honestly didn't feel a thing! Thank you Dr. Lumpkin and your fantastic team for turning me into a dental enthusiast. I will most certainly recommend your practice to friends and family! See you again soon!
Thank you ever so much! Having good patients is such a fantastic thing for a doctor. It is a pleasure to treat you and a tremendous bonus to know that the goodwill that we send out to our patients is received! ---Arva O. Lumpkin, DMD
I have never been to a dentist before that talked badly about another dentist's work. Been on the ethics board before? HA!!!! Very shady. She made me feel bad, I had to call my old dentist and let her know what Dr. Lumpkin said. Very unprofessional. i will never go back.
Darnell72, Thank you for having been a part of our practice. First and foremost, I would never, as you have put it “talk badly about another dentist’s work”. My commitment to the ethical and professional practice of dentistry is paramount in my core values as a practitioner. My past work on Ethics Committees in organized dentistry, as well as 24 years in private practice have led me to neutral positional about patients past experiences and treatment. I cannot and do not discuss the route by which they have come to me to be treated, but rather take their case as it is today and make recommendations as to how they may improve or maintain health. Dentistry, although it is a medical discipline, is like anything else that employs acrylics, metals, ceramics and other machined materials. Even exceptionally good and beautiful dentistry is subject to wear, fracture, re-decay, infection and breakdown where the original work/treatment was done. These things are simply a function of the ravages of time or biological use. My work, as well as any other dentist’s work cannot escape this reality. When these things occur, with and without knowing the circumstances under which they have occurred, replacement of previous work is recommended. Some patients confuse the recommendation of re-treating previous work as an affront to the original dentist who treated them. In fact, ALL dentistry, regardless of who has performed the treatment, under the right circumstances must be updated for optimum function given the patients current set of circumstances, health and previous maintenance history. I apologize if you felt badly because of treatment recommendations. It is never my intent for a patient to feel badly about seeking medical help, nor is needing previous dentistry updated, a personal reflection on the original dentist. We are here to help you get into a state of good health regardless of your previous history. It is irrelevant how you reached that state, but more importantly, how we can assist you in regaining good oral and systemic health. We are fortunate as a practice that virtually all of our patients understand and believe in our commitment to treat them well. As for your previous dentist, I am sure she is a fine practitioner, and am glad that you have had the occasion to speak with them. We would be happy, with your permission of course, to share your current digital photographs, x-rays, etc. with your former dentist. I am always interested in reviewing treatment that I have rendered in the past, and she may be as well. I hope I have at least in part answered your question, “What kind of persn is Dr. Lumpkin?” Again, we thank you kindly for the time you spent in our practice and if we may be of any assistance to you in the future, we avail ourselves to you. -----Arva O. Lumpkin, DMD
This is the best dentist in Atlanta in my opinion. I've tried many other dentist offices in Atlanta and had never had a good thorough experience until I visted Dr. Lumpkin and her staff. She answered all of my questions and found problems that I knew I was having with my teeth, but other dentist missed. Once you vist Dr. Lumpkin, you'll see how the other dentists don't compare.
Thank you most kindly! I just can't say enough to the world that I have the best patients on the planet! It is my pleasure to be your doctor. ---Arva O. Lumpkin, DMD
I have had a lot of dental work in various cities that we have lived in and must say that this practice is a very nice one. They are always thorough, detailed and pleasant. As a matter of fact, this practice is the best dental practice that I have been in. The doctor and staff don't pressure you to get any certain work done. She actually tries to help the patient get in health so they can keep their dental bills down. They also don't try to sell anything. The doctor always gives my treatment, questions, and care full attention. I had an extensive procedure and the doctor called me that night and the staff followed up to see that I was doing well. They have demonstrated everything that I have found important in a doctor and office. I would definately recommend this office to all.
Last edited on 8/7/2009
Thank you very much! We are elated when patients are comfortable and really understand that we are really here to help them get in and stay in good health. I am gratified to have patients that are by all accounts ... fantastic. ---Arva O. Lumpkin, DMD
I was told that I had numerous cavities which was a shock, because I had never had any cavities in my life. I had five of the cavities filled, and then a family member warned me that some dentist will rip you off. I supposedly had three cavities left to fill, so I went and had a different opinion. My new dentist told me that I have NO cavities, and that my teeth are perfect!! What a scam!!
Last edited on 12/30/2010
Dear jshello2, Thank you for taking the time to share your opinion/experience. It is unfortunate that in a profession where dental visits are not high on the "favorites" list, there is also the fear of being, as you put it, "ripped off or scammed". As a former Chairman of the Ethics Committee of the Georgia Dental Association, the panel hears this patient concern regularly. I am a very conservative in my treatment recommendations and make sure I strive to uphold the highest professional standards. If you were told you had decay in your teeth, then I am sure you do. I detail diagnostic findings by digital photo, high magnification surgical eyeglasses, decay detecting lasers, extensive education, genuine diligence and computer generated x-rays. Having once practiced with a past president of the Georgia State Board of Dentistry heightened my respect for correct and timely clinical skills. I am positive that as a patient in this practice, you were shown the decay in your teeth in photographs and digitally via computer. Every patient should have the right to be a part of their diagnosis and treatment. In response to your consultation with another dentist, I think other opinions are good and desirable resources to a patient, however, you must be sure that clinical skills, diagnostic equipment and general level of care are similar. Some decay is not detected and diagnosed until it is deep enough to potentially need root canals. We are only left to guess as to why other treatment is not diagnosed or recommended. I choose high standards for my patients and at the same time respect every persons right to choose their doctor and the level of healthcare they select for themselves. We thank you for having been a part of our practice and wish you well on your personal decision to seek dental care in another practice. -----Arva O. Lumpkin, DMD
I've been on the lookout for a good dentist around town, and have found one of the best! Scheduling was a breeze, and I didn't have to wait months to get an appointment. The entire staff was wonderful, and Dr. Lumpkin obviously goes out of her way to make you feel comfortable. I've also learned the necessity to keep my turtle necks clean! (You'll understand once you go!)
Thank you very much! The staff and I are appreciative of the compliment. I'm sure that of all the patients in the world, I have the best. Your comfort and good health are my priority. -----Arva O. Lumpkin, DMD
I have always hated going to the dentist, but this visit was painless and I actually enjoyed my visit. I would definitely recommend this dentist to anyone looking for someone that is sensitive and takes time to ensure you are comfortable. The staff was also very friendly.
Thank you very much! We always try to make patients feel comfortable since dentistry is not the favorite experience for most. We as an office try to make sure that we listen to our patients and determine what their individual needs are and meet them. I am glad we have been successful. Again, we appreciate having fantastic patients such as yourself. -----Arva O. Lumpkin, DMD
I love my new dentist! I love the location of the office, I love the staff and I love the dentist. Dr. Lumpkin is great! One thing I really appreciate about having my teeth cared for here is that they give you all the information you need upfront. And they are the nicest people and no, Dr. Lumpkin doesn't hurt you. All in all, I would highly recommend this office for top quality service.
Thank you! It's my pleasure to be your dentist. We as a healthcare team are at your service. My staff and I can't say enough about having the best patients in the metro area. We are here to make going to the dentist a good thing. :-) ----Arva O. Lumpkin, DMD
I decided to try a different dentist for various reasons after a subpar experience at a previous dental office. I chose this office after reading the rave reviews on this site and must say that Dr. Lumpkin and her staff definitely justify the accolades. I'd spoken with both ladies at the front office several times prior to my appointment and appreciat their kindness with my schedule conflicts. Dr. Lumpkin and her entire staff were all corteous and professional. Dr. Lumpkin was also very thorough and candid when explaining procedures and answering my never-ending questions. One thing I would like to note is that Dr. Lumpkin does attempt to sell products or services that you do not need and this is something I truly appreciated. Overall, I feel that the quality of service I received was excellent and highly recommend Dr. Lumpkin's practice and assure you that you will not be disappointed.
Thank you very much! It appears that the core values of the practice (respect, integrity, communication, kindness and technical excellence) are shining through and that is certainly our goal in attending to your health. We appreciate all of our wonderful patients and continue to make every effort to give treatment with high standards and professionalism. We have the best patients in metro Atlanta! ----Arva O. Lumpkin, DMD
Because of the good reviews on Dr. Lumpkin and her staff, I decided to make an appointment. I have no regrets. All of her staff members are professional and pleasant. Yung does a great job of explaining brushing and flossing technique. Dr. Lumpkin did a great job of showing and explaining the health or lack thereof your teeth and laying out an action plan. I have and will continue to recommend Dr. Lumpkin and her staff to my friends, family and co-workers.
Last edited on 3/11/2010
I have been a client of Dr. Lumpkin's for over 17 years and I have not been disappointed. I have happily followed her to all three of her offices over the years despite the longer commute. She has always been very knowledgeable, professional, caring and friendly. The staff there is also very helpful and courteous. I am not one of those people who like to go to the dentist but she puts you at ease with her manner and knowledge. The office is beautiful and very state of the art. It is obvious that she wants her clients to be comfortable and at ease. I have every confidence in her and that she will continue to be my dentist for years to come. Thanks Dr. Lumpkin!
Last edited on 9/13/2012
Was referred by a coworker to go to this dentist but when I called to make an appointment, I was told by the individual that picked up the phone that she wasn't the receptionist and to call back tomorrow to make an appointment. Her unwillingness to take my name and number and help me book an appointment was extremely frustrating and disappointing. Why bother even picking up the phone if you aren't going to do anything, just let it go to the answering machine. Will never call again. You lost a potential customer. Horrible Receptionist. 4/16/2009..I called during lunch time, so it was mostly your staff (dental hygenist) that answered the phone.
Last edited on 7/14/2009
Thank you for taking the time to consider us in your search for a new dentist. We appreciate the confidence your co-worker has bestowed in us by their referral. We are, however, disappointed that you have chosen to label our staff as horrible and admittedly have never spoken to them. We do not know who could have answered your call or why; however, on days that we are not in the office there are technical mechanics, housekeeping, maintenance and computer techs that are fine tuning our equipment and they frequently communicate with their offices and other technical staff by phone. It is possible that someone was expecting a call from other technical contractors and inadvertently answered your call. We apologize for your inconvenience; however, I am relieved that someone who is not a staff member did not attempt to help you without proper direction or authorization. --Arva O. Lumpkin, DMD
Until I turned 26, I never had been to the dentist. I based my decision on not going strickly from other people's experiences and as a result I developed a major phobia. The minute I stepped into Dr. Lumpkin's office, I felt at ease. I told her about my fears and she quickly put me at ease. Dr. Lumpkin took the time to diagnose my problem and was very delicate. I absolutely felt no discomfort!! The atmosphere was (and is) very relaxing and the staff was (and is) very friendly!! From the very first day until now, I can boldly say that I AM NO LONGER AFRAID OF THE DENTIST!!!Dr. Lumpkin has definitely changed my view of dentistry and I would highly recommend her to anyone who has a MAJOR phobia of the dentist!!!
Thank you for taking the first step toward better dental health! We are pleased that you have good feelings about dental visits now. Our staff makes every attempt to make dentistry a good experience for our patients, especially considering that good dental health is key to good general health. Again, we appreciate your new found confidence!--Arva O. Lumpkin, DMD
Great dentist, caring and thorough. Great, friendly staff. The best I.ve been to in decades
Thank you! With a compliment like that, what more can we say? We appreciate all of our fantastic patients and are glad to be your dental practice of choice! ---Arva O. Lumpkin, DMD