• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Serenbe Bed & Breakfast

(770) 463-2615

10950 Hutcheson Ferry RdPalmetto, GA 30268 map it »

Save to my favorites »

Business overview

Reviews

View More »

Reservation System Terrible, 12/03/2008

The Inn, property, and restaurant are very very nice. The staff is also very good with the exception of reservations. My wife and I have spent time at the Inn on two occasions and attempted a... third. The first occasion went fine. On our second occasion we called a week prior to our visit to be informed that someone on their staff who no longer worked there had moved our reservation for another party. After much effort they honored our year long reservation. This year we called three months prior to our expected arrival to be told that our reservation was ""bumped"" for a huge wedding. We will never return since we either are not important enough or don't have the funds available to buy a reservation.

VIEW MORE »VIEW LESS »

Serenbe Inn, 11/07/2007

We had reservations for an evening in the inn. The owners overbooked without letting us know. We spent 3 hours driving there and back to Atlanta because they had no place for us to stay. They... offered an apartment a mile away, but it was not cleaned and was unacceptable.

VIEW MORE »VIEW LESS »

Linked Review

sullyrose

Reviews: 1

Serenbe Inn

We had reservations for an evening in the inn. The owners overbooked without letting us know. We spent 3 hours driving there and back to Atlanta because they had no place for us to stay. They offered an apartment a mile away, but it was not cleaned and was unacceptable.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

by malmet at Citysearch

Reservation System Terrible

The Inn, property, and restaurant are very very nice. The staff is also very good with the exception of reservations. My wife and I have spent time at the Inn on two occasions and attempted a third. The first occasion went fine. On our second occasion we called a week prior to our visit to be informed that someone on their staff who no longer worked there had moved our reservation for another party. After much effort they honored our year long reservation. This year we called three months prior to our expected arrival to be told that our reservation was ""bumped"" for a huge wedding. We will never return since we either are not important enough or don't have the funds available to buy a reservation.

  • Overall
  • Quality
  • Service
  • Value