Business overview

Brands Rented or Repaired

  • Admiral
  • Amana
  • Frigidaire
  • General Electric - Hotpoint
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • 24 Hour Emergency Service
  • In-Home Services
  • Next Day Service
  • Repairs & Maintenance
  • Same-Day Service

Types Rented

  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013

Hours of Operation

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Languages Spoken

  • English

Reviews

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Good service / Great Technician, 6/11/2014

Very good, same day service. The technician, Tony, was nice and professional. He had the part we needed and was able to fix our wash machine in one visit.


Professional and Friendly, 4/28/2014

Tony has helped us repair our fridge and our dishwasher. Each time he shows up when promised and is able to quickly resolve our problem. He's my go-to guy for appliance repair. I definitely... recommend his services.

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Linked Review

Michael9988

Reviews: 1

Bait-n-Switch Part 2 - (Shaking Head)

This is a follow-up to my original and ACCURATE review of All Area. According to their online response, the tech advised me there was a charge to take the unit apart to check for a problem. AT NO POINT did he advise me of that. If he had done so, I would have said no.As soon as he arrived he started to open up the unit. He then says he sees nothing obvious and that it COULD be the motor going bad. He squirts 2 drops of lube on the 2 rollers and reassembles the unit but he rotates the drum saying it will give the belt a "new surface" to ride on. Well this rotation causes a new noise which he tried to fix by holding a screwdriver on the lip of the drum while its turning! The new noise is still there. The tech tells me I should run the unit until it dies. Then he hands me the bill for $103.69. That is when I protested that he did not fix the machine or determine what the problem was. So after I post the first review, Carrie calls me cell phone about 6 times in a row and then my house phone! I was on a conference call and could not answer. Her response is NOT TRUE which tells me a lot about this company. The $9.95 promo is a typical BAIT-N-SWITCH. Hold on to your wallet if they come to your house.

All Area Appliance replied on 08-29-2013

This customer called in about a noisy dryer. The first question I asked is if the noise was intermittent because we cannot verify what's causing a noise if the dryer doesn't make the noise when we get there. This customer indicated the dryer was making the noise during every cycle. This was not true. My technician arrives and the dryer is not making any noise and the customer has recorded the noise because he knew I advised him initially we could not verify intermittent noise problems. My technician advises the customer the only thing he can do since it's not making any noise is take the unit apart and provide a maintenance service for the dryer which the customer agrees to. Why would any technician disassemble a dryer that is working and not making any noise for free? He wouldn't. My technician disassembled the unit to provide the maintenance service the customer authorized because typically lubricating the pulley and rollers will take care of a noise. Once the unit was lubricated and reassembled the dryer is now making a noise but the noise is a structural component and it would not be cost effective to replace the entire dryer drum. My technician did advise him the repair would be our minimum labor charge which is $103 because the customer authorized him to disassemble the unit and provide a maintenance service. This customer was unhappy so my technician contacted the office and I advised my technician to charge him the $9.95 service call because the unit was still making noise and not repairable. This customer was not honest upon scheduling the appointment, my technician did get authorization to provide a maintenance service on the dryer and then the office agreed to charge him only $9.95 because we couldn't honor our labor warranty for the maintenance service because the dryer had a structural component issue. There absolutely was no "bait n switch" nor was this a rip off by any means. I attempted to contact the customer again after I received notification of this review and he refused to take or return my call. I contacted this customer again for a second day after he revised story and still no response nor did he return my phone call to discuss this situation. This customer was charged only $9.95 after authorizing a maintenance service on his dryer because we honor our warranty....in my opinion that should be cause for a positive review not a negative one.

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More Reviews

gkgross

Reviews: 1

Good service / Great Technician

Very good, same day service. The technician, Tony, was nice and professional. He had the part we needed and was able to fix our wash machine in one visit.

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bbqgeek

Reviews: 3

Professional and Friendly

Tony has helped us repair our fridge and our dishwasher. Each time he shows up when promised and is able to quickly resolve our problem. He's my go-to guy for appliance repair. I definitely recommend his services.

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PattyU

Reviews: 1

Disappointing customer service

While we had used this group in the past with great results from their technicians, I was very disappointed in the lack of customer service from one of the owners, Carrie, on this attempt to use them. So much so that I told her I would no longer be using their company. After scheduling an appointment to repair an appliance, no one arrived as planned. I called the next morning to find out what happened, and they had the wrong phone number and address, although I had confirmed both when booking the appointment and they have visited us several times in the past. While I would have been fine with chalking up the mistake, the attitude that I received from Carrie was such that I felt I needed an explanation of why I was being treated with an attitude. Instead of an apology for the mistake, I was told that it was not their fault as it was what they had in their system. I felt that if one of the owners would have such a lack of concern for how they treated a customer over something so small, that I couldn't expect customer service if I had a real issue.

All Area Appliance replied on 04-17-2014

This customer called this am about an appointment scheduled yesterday early afternoon. I advised my technician and I had both tried to reach her at the phone number provided. She immediately demanded to know in an extremely sharp manner, "WHAT NUMBER?" while I was accessing our dispatch information I explained we needed to get contact because the address did not GPS and the technician needed directions. She immediately demanded to know, "What phone number?" and once I accessed our dispatch I verified the phone number we had was incorrect and asked what time someone was available today so we could possibly reschedule since I was not advised of the problem yesterday. She was immediately hostile and advised me she was, "violently ill yesterday and not available until this morning to call." While I understand the frustrations that come with not feeling well, I was not at all rude or loud and it was quite obvious from the beginning of the conversation that I was going to be targeted for her grief. From a customer service standpoint, I explained why we could not be there yesterday, I immediately verified the problem based on dispatch records and I attempted to reschedule the appointment despite being booked for the day. I understand that not feeling well impacts our behavior but there is nothing I can do about this customer having the flu and most of our customers reschedule their appointments when they have the flu and would not have wanted to subject a repairman to the illness.

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carmen4260

Reviews: 1

My choice in appliance repair

Just had our second appliance go out in 3 weeks. No worries, AAA takes care of it always. Quick, dependable, competent, affordable repair. Shout out to Tony for oven repair!

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mpwinoYb

Reviews: 1

BEST IN Town

The service was great and my dryer is working perfectly. The price is right for my family.Tony was the the best repair person I've every meet so nice to everyone.

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Taylor020

Reviews: 1

Excellent One-Stop Appliance Repair

All of my appliances (Freezer, Oven, Garbage Disposal, & Dishwasher) decided to have some type of issue at the same time. I called and was scheduled for same day service. In walks Tony, he was truly a lifesaver. He managed to diagnose & fix all the appliances in under 2 hours. I didn't have to wait on parts to be ordered or schedule another appointment since he somehow had everything in his vehicle. He also provided additional tips in relation to optimize the appliances which was very handy. All Area is officially my recommended/preferred appliance repair company!!

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Penark

Reviews: 1

This is the place to call!

My 2 year old washer was making loud noise. Called Sears (never again!) and the guy never lifted the machine and tells me that it will cost $550. That is almost as much as I paid for the washer. They charged $80 service fee for that! My mother in law told me to call All Area Appliances and Tony came to the rescue. He lifted the machine and explained to me what happened and fixed it in less than 10 minutes and the total came to $160! LOVE IT! Seriously, you can't go wrong. Fan for life!

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kaykay2455

Reviews: 1

Amazing Service

Tony came out and fixed our dryer. He was fast, effieicent, and very helpful. He we went above and beyond to get the job done. I would defintiely use All Area Appliances again!

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mhjensen

Reviews: 1

Highly Recommended

I did my research when looking for an appliance company to fix my whirlpool fridge that had stopped cooling. I read through all sorts of Kudzu reviews for appliance companies and ended up going with All Area Appliance. I read through reviews back to 2011 and looked at all the good and bad. As always, I had hesitations about hiring a company I didn't know, but the good reviews definitely outweighed the (very few) complaints. I am so glad I decided to go with this company. Eric showed up at the beginning of the window we were given. He diagnosed the problem immediately and fixed it within 30 minutes. He was friendly, polite, professional, and definitely knew what he was doing. Pricing was fair for labor and replacing a part and I used a kudzu coupon. For less than $200 I have a working refrigerator where other companies wanted to charge me more than 100 to just come out. I would highly recommend using this company and I will definitely be calling them for all future appliance issues.

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JuliaATL

Reviews: 4

Expensive and they don't guarantee work

I've used All Area Appliances a few times with mixed results. The first time they came to check out my dishwasher, which had suddenly stopped working, and the repairman told me that it would be cheaper to buy a new one than to fix the existing one. I appreciated his honesty and we only had to pay the $45 service call fee. The second time they fixed our icemaker - everything went well, although it was a little pricey ($200+). The third time the repairman came to look at my washing machine that was leaking. He couldn't diagnose the problem and suggested I call a plumber. But while he was there, he noticed the knob had fallen off the dryer and asked if I'd like it fixed. I said sure, thinking it would be a quick and easy task. He completed the work and then charged me $103.69. This is apparently their minimum labor charge. Yes, I probably should have asked the cost before I gave my authorization to do work, but I feel he should have told me. Now it's six weeks later and the knob has fallen off again. I called, and they will not repair it for free because they only guarantee their work for 30 days. I am very upset that I paid over $100 for a knob to be put back on and they didn't even do it properly. Overall, I would not recommend them. They were convenient to schedule, but I think they're too expensive and won't stand by their work. Update: To the owner's response, I was told I would be charged for the evaluation visit, which is why I refused it.

All Area Appliance replied on 02-09-2014

If we had not properly installed the dryer knob it wouldn't have worked for 6 weeks. I can understand the frustration of a landlord who has a tenant that abuses their property but blaming the repair company for the tenant's abuse is unfair. When I spoke to this customer I told her I couldn't guarantee without putting eyes on the unit and evaluating the problem that there would not be a charge and she refused to even have my technician come out without my guarantee three would not be a charge. This is in my opinion unreasonable. I have no way to know what may be broken on this dryer without my technician evaluating it and I would have been glad to send him out to look at it at no charge I just couldn't guarantee it would be repaired at no charge without confirmation of the problem. I tried to explain the switch that works in combination with the knob can strip out and there may be parts that needed to be replaced....parts we hadn't replaced or warrantied. We absolutely do stand by our work but cannot be held accountable for repairs not under warranty, parts that haven't been replaced or warrantied by our company and tenants that abuse appliances. We make every effort to accommodate our customers but we do have to be given an opportunity to evaluate an appliance. UPDATE: We record our phone calls and my statement stands. The customer was told the first phone call that we were more than willing to come out at no charge but could not guarantee a repair at no charge without evaluating the appliance. The second phone call from this customer's husband, the husband scheduled an appointment then cancelled because it wasn't worth his time. Again, our phone calls are recorded and I will seek legal reparations for any character defamation.

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Benjam

Reviews: 1

Excellent Service!!!

I needed my garbage disposal repaired. I spoke with a nice lady to schedule the appointment, and to my surprise, she scheduled someone to come out early the next morning, which was to be a frigid day at something like 6 degrees, not including the extremely low windchill factor. Eric arrived on time, fixed my garbage disposal in no time, and gave me some great advice on how to keep it running smoothly. He offered to upgrade my garbage disposal to a more powerful one, but did not pressure me to do so in any way. While I was not ready at this time to do the upgrade, I will not hesitate to call All Area back to do so when I am ready. Eric was very professional and friendly. All around great experience after trying to get so many other companies to come address the problem. Many thanks!!

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Kath99

Reviews: 2

Excellent appliance repair team

Whenever an appliance in my house breaks, I call All Area Appliance. They are always available and provide fast and professional service. The quotes they provide are reasonable in cost and reflective of the true problem.

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ECobb455

Reviews: 2

Fast and Thorough

Called them to address a dryer issue. The previous reviews were great and accurate. Eric came out next day, solved problem within 20 minutes. Price was reasonable. Next day, I noticed a different problem I did not have previously. Thinking it may have been caused inadvertently during Eric's visit, I called back. Eric took time out of his regular schedule to come back and check it out. Problem did exist, but not caused by him - nowhere near where he worked the first time. Eric solved the new electrical problem at no charge. I found the appliance repair company I'LL always be calling! Thanks, Eric!

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ILovePuppies

Reviews: 2

Fast and Friendly

Tony showed up within the window given to me over the phone. He was very knowledgable, as well as friendly. The repair was done on our dryer in a professional and efficient manner. I would have no problem recommending them and using them again in the future.

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jennifer53

Reviews: 1

fast and curteous

all i can say is great job.done in less than a hour and vey knowledgable .tony didmy repair and i would highly recommend him t anyone needing repairs.

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Washer and Dryer Repair