AA Cleanup & Lawn Maintenance

AA Cleanup & Lawn Maintenance Lawn Care & Grounds Maintenance
Phone: (602) 472-9733
Website: www.lawn-service-glendale.com
AA Cleanup & Lawn Maintenance AA Cleanup & Lawn Maintenance : Lawn Care & Grounds Maintenance, Glendale, AZ


Review
Reviews: 1

Posted on 9/5/2013

They go above and beyond.....
update...they really have gone above and beyond my expectations. They do really fabulous work..I couldn't be happier with the tree trimming and cleanup services. Way enthused as they continue on going maintenance. Very personable and professional
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AA Cleanup & Lawn Maintenance replied on 09-17-2013
Thank you for noticing how hard we work. We take pride in every job that we do. We are glad you are pleased!!!


More Reviews
Reviews: 1

Posted on 8/29/2013

Great for my budget
I am beyond happy I used their services. First THEY SPEAK ENGLISH! I know that sounds bad but it's difficult trying to explain what exactly you want done when the other person doesn't seem to understand what your saying. Second the work they did compared to the work I've had done before was so detail orientated. They seem to know what they were doing helping me pick out new plants and flowers to put in my back yard. Looks amazing by the way. They hauled out the rock put in grass, it didn't even look like the same back yard when they were done. Both Shannon and his wife are such hard workers and despite what the other reviews have said I've never had any issues with them completing any of my jobs big or small. There were a few times I played phone tag with them for a day or two but they are the ones working out in the heat all day and the call center! I fully recommend A A clean up and lawn to everyone! Great hard working services that won't break your wallet!
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AA Cleanup & Lawn Maintenance replied on 09-17-2013
We do try to stay competetive within our market. Glad to see you noticed the attention to detail as well. We work with a top notch wholesale nursery so get plants that are full and lush for their sizes. We do work hard to make your yard one to be proud of. Since we are family owned and operated...there may be times you get a machine, because we are hard at work in the valley taking care of one yard at a time. Thank you for being so appreciative!
Reviews: 4

Posted on 4/29/2013

Where are they?
I had some work done before and they did a pretty good job so, when Living Social offered a coupon I bought it. Made an appointment, Shannon called me on Feb 8 and said he had my request but forgot to schedule it in his book. I told him to re-schedule at HIS convenience and get back to me. That followed several phone calls (not returned) and two more accepted on-line reservations followed by no-shows. I know they can do good work and, apparently they had some problems but,they don't seem sincere or are no longer able to provide the required services. Too bad.
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AA Cleanup & Lawn Maintenance replied on 09-17-2013
Your livingsocial deal was redeemed...Sorry that the Groupon deal offered was for new customers only and we discontinued the online bookings as it was not working out. Thank you for recognizing the good work we do. We take care of each yard as if it were our own.
Reviews: 1

Posted on 4/25/2013

Buyer Beware!!
BUYER BEWARE!! I would give this company a zero if I could. I purchased a Groupon for their services, which was $99 for weekly lawn service for a month. They showed up once, and never return or return phone calls. Don't buy. Personally I think it's a scam to receive money from Groupon, Yelp, Living Social and then they never make good on the services that you've purchased. Thank God Groupon has a money back guarantee!
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AA Cleanup & Lawn Maintenance replied on 09-23-2013
Denise, we appologize sincerely. We tried to service a larger service area with that special as required by the promoter. As you can see it did not work out. We did not get a great response for service in your area which made servicing difficult. We were pleased that a guaratee was offered incase such a dilemma came about. It was our first time advertising a special with them and have learned a valuable lesson the hard way. Again....appologies for not being able to service your neighborhood at this time...maybe in the future we will be able to expand further East.
Reviews: 1

Posted on 3/17/2013

disappointed
This had started off well. I paid them cash for each portion of the work we had agreed on because I knew they were struggling financially. Their work was excellent until they just stopped showing up without having completed the work we agreed on. They also stopped returning my calls. The most critical item was my tree in the front yard needing trimmed and braced. They never came back to brace my tree. Nor did they haul off the last several loads of trimming they did do - I had to have it hauled away myself. They had explained that they were running a special and overrun with new business. but that does not given them the right to take advantage of kind people such as me who tried very hard to be both understanding and supporting that my maintenance request strung out over three weeks until they just stopped showing up with no explanation. If you can get them to complete their service, I had no doubt the work is very good. Just know that there is no guarantee that they will complete your service as they did not seem to feel obligated to complete the service I paid them for. Mind you this was after getting their name from a highly credible reference so I did my homework. It just didn't pay off with these two.. sad cause they seem like good people. I honestly don't know what caused them to do this as I treated with nothing but dignity and respect each time they came. Just wish they had returned it....
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AA Cleanup & Lawn Maintenance replied on 03-21-2013
We were very pleased to hear you thought so highly of the quality of the work we performed,but saddened that you got disappointed. And really appreciated your patience and kindness during those difficult times. It really did mean alot to us. I understand that you had left a few messages, Shannon had returned your call and left a message as well. At the time, yes we were overly-extended due to the vouchers we had advertised as well as the untimely health issues of an immediate family member that left us short staffed and I was trying to work the best I could with n injured foot....so, yes, we did fall behind on some of our work. We did complete all of the job you had paid for. Yes, we needed to get back with you about the tree brace...(which we had not billed you for yet...nor were we paid) and as far as the small pile of branches, we had somebody come pick up the mesquite and hauled it away. Shannon should have followed up to make sure there wasn't small debris left after the pickup. I really wish you would have written this 6 months sooner, when we did the job , so we possibly may not have had this type of miscommunication. We really think you are an awesome person as well. We are still willing to make the brace for your tree if you still need it done for the same price we agreed on originally. We really would like the opportunity to make this right with you and are truly sorry you got caught in the middle of all the unfortunate circumstances that were occurring at that time. That is not how we like our business to be represented. Please send me a text if you would like for us to come out and take care of the brace. We will be out in your area at the latter part of the day Friday....or we can certainly come out another day.
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