24 Hour Answering Service
Outpatient Care / Ambulatory Care
Emory University 1985 BA
Illinois College of Podiatric Medicine 1989 Magna Cum Laude
Very unhappy with my services rendered at this location. Called prior to my appointment being scheduled and confirmed that Dr. Mark Light was in network for my insurance plan. Dani confirmed that he... was so I made my appointment. Day of service, Dr. Light's bedside manner was less than friendly and now I received an EOB from Humana stating that he is not in network AND he submitted a claim for surgery when all he did was an xray, ultrasound and cortizone shot! Reporting him to Humana right now!VIEW MORE »VIEW LESS »
Dr. Light has treated every member of my family, from my 6 year old daughter at the time to my 65 yr old mother. He is as kind and gentle a doctor as they come. My 12 yr old son got a piece of glass... in his foot today and for the life of me I could not get it out. I called the office for some advice and they had me bring him in, then and there. Dr. Light kept my son at ease and removed the glass as painlessly as possible. I can't say enough good things about him or his practice.VIEW MORE »VIEW LESS »
I'm nominating Dr. Mark Light as the best physician this side of the moon, and his staff too. Dr. Light is professional but cordial. He is very honest and lets you know precisely what your options are. He is not condescending like a lot of other doctors, but caring and compassionate. His staff is competent, caring, and consistent, and works with your schedule in every way possible. I had gone to several orthopedists who refused to do surgery on my foot to correct a bone misalignment, but Dr. Light knew exactly what to do, and the surgery was a success. Thanks to Dr. Light, my gait has been successfully corrected back to normal. I highly recommend this physician and staff. Sincerely, Rosanne Mayo
Very unhappy with my services rendered at this location. Called prior to my appointment being scheduled and confirmed that Dr. Mark Light was in network for my insurance plan. Dani confirmed that he was so I made my appointment. Day of service, Dr. Light's bedside manner was less than friendly and now I received an EOB from Humana stating that he is not in network AND he submitted a claim for surgery when all he did was an xray, ultrasound and cortizone shot! Reporting him to Humana right now!
I am very disappointed with this patient's experience. My staff and I strive every day to exceed expectations in regard to professionalism and ethics. The multitude of positive posts here in Kudzu and on many other sites are an indication of how serious we take this issue. I would like to respond to this patient's comments to help to put them in perspective.
I participate with most insurance plans. I am in network with more than 20 insurances. Some insurances like Humana have more than 5 different plans. They do not always inform us when a new plan comes out. Humana has recently come out with a new product that we were not aware of. When we became aware that this patient was out of network, we wrote off her balance, essentially treating her for free with the exception of her co-pay and the cost of inexpensive insoles that she chose to leave the office with. This was done prior to her leaving this post and she is not likely aware that her balance has been completely written off. Though all patients share the responsibility of making sure that their doctors are in network, we decided to accept the responsibility for this patient.
Claims to insurances are billed with CPT codes. These codes are grouped into categories. Some codes fall into what would be considered a surgical category that are not surgery. This patient's Explanation of Benefits (EOB) likely stated the category of surgery and not the specific code that was billed. We only bill for services that are provided and take significant issue with, and dispute any claim of fraud done within my practice.
I believe that most people and patients would consider me “friendly”. I would characterize my personality in the office as mostly “business like”. I strive to discuss with all patient's what their problem is along with their treatment options. I also provide services, as this patient has stated an x-ray, ultrasound and injection. Because of my attempt to be thorough, I tend to stay on task. This may have come across to her as “less then friendly”.
In all of this, there is no mention of the success of my treatment. It is my hope that the care that I provided to this patient aided in her comfort.
Dr. Light has treated every member of my family, from my 6 year old daughter at the time to my 65 yr old mother. He is as kind and gentle a doctor as they come. My 12 yr old son got a piece of glass in his foot today and for the life of me I could not get it out. I called the office for some advice and they had me bring him in, then and there. Dr. Light kept my son at ease and removed the glass as painlessly as possible. I can't say enough good things about him or his practice.
I had been suffering from increasing pain from a neuroma in my left foot for a number of years. I finally broke down and went to Dr. Light on the recommendation of my wife who had been treated by him several years ago. Over the course of a 10-week period of treatment which ultimately led to surgery, my foot is as good as new. I no longer have pain. Three weeks after the surgery, I went backpacking for the first time in a couple of years, hiked 15 miles and had no trouble at all. All I can say is that I wish I had done this three years ago. Thank you Dr. Light and your staff.
This was, beyond a shadow of a doubt, the best doctors visit I ever had. I was in a great deal of pain, and I was able to get immediate relief. The staff was extremely helpfull, polite, and friendly. I cannot overstate this at all. If every doctors office was run as efficiantly and effectively, it would be fantastic. I was in and out in less than an hour, and received the best treatment possible. If you need a Podiatrist, this is the place to go. They really "raise the bar" in medical professionalism...
I saw Dr. Light for a neuroma in my foot and had been receiving cortisone injections over the past few years to manage the pain. The staff was always very friendly and caring. Dr. Light was very considerate during the cortisone shots to ensure they were not painful. I eventually needed surgery on my foot and Dr. Light was excellent at letting me know my options and what to expect. His office also got me in for the surgery very quickly (2 days after!). The surgery was a great success and thanks to Dr. Light I am able to walk my dog, ride my bike and get back to living :) I highly recommend this practice! Thanks Dr. Light & the staff at East Cobb Foot & Ankle!
Dr. Light and his team are extraordinary! I had a hammertoe and other problems that Dr. Light successfully treated, and am now pain-free. His reception/front office staff members are so warm and friendly, and went out of their way to accommodate my difficult schedule. I'm very impressed with the efficiency of the entire practice, as I have never been in their waiting room for more than 5 minutes. Overall, I highly recommend East Cobb Foot and Ankle Care.
I was very impressed with the reviews that Dr. Light received and that he cared enough to take the time to respond to some of the comments. I needed a minor procedure done but I was afraid of the pain and had been putting it off. (A co worker had this done and said it was extremely painful). Dr. Light sprayed by toe, then numbed it, and it was virtually pain free. I was impressed with his professional manner, his warmth and compassion, and the fact that he accepted my fear and did not try to belittle it. He explained everything fully and I trusted him right away. He is a great Doctor and as a patient and a Nurse, I recommend him highly.
I live about 40 minutes away from the office, but went to see Dr. Light because I heard of him through a relative. My son had an in-office procedure that went smoothly with no further complications. I recommend him highly and think his staff is terrific.
I can honestly say Dr. Light is a truly amazing doctor in every aspect. He is also a very sweet and you can tell he really cares about your situation and will help you in any way possible. When I had an infected toe caused by diabetes and we thought he was going to have to cut off my toe, but he performed surgery on it and succesfully saved me from loosing it. Upon my most recent visit he found blockages in my legs and was very shocked none of my previous doctors had noticed this. He referred me to a vascular doctor and upon that visit the doctor found i had a blockage in my brain, as well as both sides of my neck which were 99% blocked. They said it was a miracle I didn't have a stroke. Without Dr.Light finding those blockages and referring me to the proper doctor I may not have been here today. I appreciate him and he is a doctor I will never forget. Thank you Dr.Light you are a life saver.
A great doctor- very friendly and diligent. My foot problem was difficult to diagnose, but he worked with me over the weeks and months, trying ever mode of treatment available, test, and technique. Truly, a fantastic doctor, very knowledgeable, patient, and kind; he won't stop until your comfort level returns and activities can resume; he goes the extra mile x 1000; very highly recommended!!
When I started having pain in my foot/ankle, I thought it was due to an earlier break of my 5th metatarsal that required a screw and a bone graft to heal. I came to Kudzu to find a new doctor. I live in Norcross and and have a 35 minute drive to see Dr. Light but his skill and caring manner are worth the drive. My injury turned out to be a torn peroneal tendon and required surgery to repair it. Dr. Light let me try conservative care (a cam walker boot) but it didn't help much. When I researched my diagnosis on the internet, the consensus was it would take surgery for my foot to heal. The 8 weeks of non weight bearing and another month of partial weight bearing was longer than I expected and I didn't really get well until I had a month of physical therapy. but once I started the PT, the pain and swelling finally resolved.
I knew I had plantar fasciitis before I went and had done some research on the internet. When I went to Dr. Light, he basically gave me the same options I had read about and asked me to pick the ones I wanted to try. He refused to give any advice, just statistics and prices. I tried several of his options but did not find relief. I switched doctors to Dr. Heden (this was before they combined offices) - he gave advice but still didn't help (he was distracted by a plantar wort - I didn't care so much about that). I finally went to Dr. Perry Julian who HELPED me.
Heel pain is an incredibly common problem and there are about 10 common conservative treatment options. It is my routine to review these options when I meet a patient and “start simple” and incorporate different treatments depending on the success or failure of the initial treatments. I am happy to give shots and place patients in casts but find that many people do not need these and do not want to have the lifestyle issues that go along with various treatments. I also cannot look at a patient and know what treatment option ultimately will “fix” their problem. I wish I would have been more successful in fixing this patient’s problem in their first visit but unfortunately this in not how heel pain often works. I am happy that they ultimately were able to gain comfort, and this is also often common. I keep about 95% of my patients more comfortable with one or more forms of conservative treatment options for heel pain. Only after 3 to 6 months of treatment and failure of at least 3 different treatments is surgery or shock wave therapy considered.
Dr. Light and his staff are great. I have never been more impressed by a doctor's office -- I was in and out the door in under 20 minutes each time I went in for an appointment. The treatment plan that Dr. Light outlined was straight-forward and has worked. I recommend this office for any foot or ankle problems.
For the first time in my life, I decided to see a podisatrist and went to see Dr. Light. I had a fabulous experience and walked out pain-free. Dr. Light's staff was friendly, pleasant and efficient. Dr. Light came right in after I got my room and listened to my description of what was bothering me. Boy, he is a good listener and it was clear that he cared about my situation and giving me all my options so I could decide what was right for me. I am thankful that I went to see Dr. Light and highly recommend him to anyone who needs a doctor who knows what he is doing and cares. Not many doctors are such good listeners and explain things so well to their patients.