ARS Universal can help you 24/7 if your heating and cooling system needs a tune-up or service! Our mission is to be the premier HVAC company in Georgia. We're dedicated to providing our customers with the highest standards of quality, service and innovation. We are a Premier Partner with Georgia Power. We provide global solutions for your home comfort - every season of the year. At ARS Universal, we have the wealth of knowledge and experience in indoor air quality products. We are fully.. qualified to help you select the comfort system that best fits your needs and find solutions for many of the deficiencies and problems you may have with your existing system. Call us today for your free in-home estimate. We have over 20 years of experience and an extensive list of satisfied customers.VIEW MORE »VIEW LESS »
Premier Partner of Georgia Power since 2009. Home Depot Authorized Provider. Member of the Nationwide ARS/Rescue Rooter Network. Better Business Bureau Accredited Business Nate Certified Technicians National Air Duct Cleaners Association Member
ARS Universal can upgrade your old and inefficient HVAC system with a modern high efficiency system. This will save several dollars on your energy bills.
So happy to have Dwight out to my house. I think he provided me with exceptional service with input from Chris Edwards. Thanks, guys.
Henry was on time and handled our AC needs well. He was courteous and very knowledgeable. I recommend Henry hightly.
Don't just take my word for it, research the company on the BBB website. They are not a reputable company. The company tried to convince me I needed a new A/C unit, I didn't need and that wouldn't fix my HVAC issue, when the only thing I needed was a new evaporator coil. Their defense to trying to rip me off was that they only tried to sell me the A/C unit I didn't need because I didn't buy the $1000.00 worth of tests I didn't need. DO NOT DO BUSINESS WITH THIS COMPANY.
My air conditioning unit stopped working during the first week of May 2012. I explained this to my son who works at Universal Heating and Air Conditioning and he dispatched a technician named Dwight to my home to investigate. Dwight quickly found the problem and made the necessary repairs plus inspected my entire system to ensure everything had been installed correctly. Dwight was the most professional technician I have ever dealt with. My son, Dwight, and Universal Heating and Air are THE BEST! Thanks to them, I am one completely 100% satisfied customer. I will always let Universal service my system.
We recently had a problem with our upstairs air conditioner. Universal sent a technician to our home at 8pm (who does that?). The technician took his time and stayed until almost 10pm trying to repair our system. He said the compressor was dead and recommended to replace it. He went over several options and we finally decided on a new Trane system. I could not believe that he told me the job could be done the next day! I was even more surprised when the installation crew showed up right on time and completed the job before my husband got home. The system was running and had already had the house cooling before dinner. We have been more than pleased with all of the services Universal has provided and would not EVER hesitate recommending them to anyone. As a matter of fact, we have already recommended them to everyone in our neighborhood and Universal has been GREAT in their eyes also. If you need anything, GIVE THEM A CALL!
For years I have been trying to get Universal to stand behind their word and give me the Home Depot gift certificate they promised me when I signed up for them to do the work with a sales agent of theirs at the Acworth Home Depot. They lied to me and they are now completely nonresponsive. The new lady for them at Home Depot has told them again and again and still they will not make this right with me. Do not trust their word or their work.
This is an organization that performs service the right way. They are true professionals in every sense of the word. From the first contact to the final install, I was totally impressed. I highly reccommend this company
I came to Universal Heating and Cooling through the Home Depot. I had been using Cool-Ray to service our units, but decided to give them a chance. I have never made a better decicion in my life using them to service my units. The were very nice, knowledgeable and talked me through the entire process. From the initial contact @ HD to the nice gentleman on the phone to the tech, It was an amazing experience. I dropped "Crew-Ray like a bad habit.
I am so happy with all the service I get from Universal. They were just here this morning cleaning my air ducts and did a fantastic job! (Thank you Alex and Wesley!) My little one with asthma will breathe better thanks to you guys! Excellent customer service and so professional.
I had 4 different companys out to give me an estimate. By far Josh White was the most thourgh. He took the time to explain everything in terms that we could understand. The installation was set up promptly. I requested that the crew get to my house by 7:30am because I had to go to work. Wow! 7:30 they were there. We encountered 1 small problem with the install but it was quickly hanled. Elio and Chad did great work and cleaned up better than any contractors we have used in our home. I would gladly recommend Universal to anyone. Call these guys!
There techs are very well trained & helpfull. They installed a new system for me and I love it. Very respectfull and caring.
I recently had a unit installed through Universal ARS back in August, and me and my husband are throughly satisfied with the unit and the knowledge of the salesman and technician who helped us purchase the unit. We could't be more happy with Universal and will recommend the company to any of our friends, co-workers, neighbors, or even strangers. Keep up the great work Universal ARS!!
Wow! Talk about complicated HVAC. These guys installed and serviced one of the most particular systems alive. Quick followup on all of my questions and concerns. A must Company for your HVAC replacement and service. Derrick is EXCELLENT!
From the reps on the phone to the guys that came out to service our home...GREAT CUSTOMER SERVICE!!! Thank You Michael Chandler & Kenny Dalton for your kindness. You guys made an almost impossible job look easy... you were quick, friendly & thorough... I would definitely recommend Universal !!!!
I would like to say that I am very pleased with the work that was done by Universal. They were very professional and stayed on the job until it was completed. I would recommend them to anyone who needs this kind of work done. Thanks to Universal for doing a great job.
The professionalism, quality and follow-up I received from your company was excellent.From my initial contact with your customer service rep, to the home visit by the supervisor and the technician to a follow-up call received from the Branch Manager, I could not be more pleased. You have created a customer for life.
Well I can only say one thing GREAT SERVICE, this is the 3rd time I have them come, the first time through my insurance, the man came fixed the problem did a great job. 2nd time they came for a yearly check up, well done clean and so polite and professional. 3rd was the best, ALEX came to do the Duct cleaning, clean, professional and much more, cautious of the environment of my house. Thanks Alex GREAT JOB you deserve a raise :)