Updating your existing toilets to high efficiency toilets will reduce your water consumption and will save you money on your water bill.
They said they would be there between noon and 3P; and the guy showed-up 10mins till 5PM. After making us waste our day waiting for them, the guy who showed up wasn't competent. I don't think he was... a licensed plumber. All he did was stick a drain snake down the toilet and made a mess but did not solve the problem. If that wasn't enough he broke the tool in the pipe and left: 1) the broken tool in the pipe, 2) A mess in the bathroom (without clearing it and derbies under the toilet without replacing the seal! ) and 3) the line blocked. He then said he was going to call a supervisor and never called back. We had to hire someone else to get the problem solved. Find someone else to solve your problem. These guys have problems of their own and they need to solve first, before anyone lets them into a clean house again!!VIEW MORE »VIEW LESS »
Our service man kept us posted on his arrival time, arrived as we expected. It took him only minutes to determine we needed a replacement of our disposal and he quickly located a new disposal in his... well supplied truck.He then installed and tested the new disposal, ran over recommended maintenance steps,thoroughly cleaned up and was back on the road. Total repair time was less than 30 minutes. I HIGHLY recommend this company--they truly live up to their name.VIEW MORE »VIEW LESS »
HP Plumbing was referred through my home warranty plan and I could not be happier with the timely response and level of service. Darin came sooner than the appointed time and handled my clogged sink quickly.
The service technician was prompt, thorough, polite, and knew exactly what the problem was. He fixed it and went on his way.
We recently had plumbing work done by your company through American Home Shield. I just wanted to say that in spite of some delays due to part issues with the manufacturer it was a pleasure doing business with your company. Summer in the office was extremely helpful in keeping us updated with the part status and Chris (CJ), the technician that came out yesterday to install the shut-valve, was very polite, professional, and extremely knowledgeable. He accomplished the task quickly and left the area clean and in perfect working order. Many thanks for all of your help and for having such professional and skilled employees! They are an asset to your company!
The technician was prompt, friendly and courteous. He finished the job quickly and did not leave a mess and he appeared very professional! Thank you!
The technician was was extremely courteous and professional, and I am very satisfied with the outcome of the repair. This company is customer focused, and very friendly. I would definitely use them again!
I contacted my home warranty company about a sewage backup problem, and they sent a technician from High Priority. While he was very nice, he did not have the proper equipment to fix my issue. They couldn't send anyone else until the next day. This means we couldn't use water for over a day. Having 2 children, this makes life painful. The next day another technician came out and temporarily fixed the problem. He did not use any equipment (camera, etc.) to verify it was resolved. A few days later, we had sewage backup again. It seems all he did was move the stoppage further down the line. After calling them again, they sent the first technician. Once again, he could not remove the blockage. We had to get another company out, who then located the problem using a camera, and removed the issue with a stronger piece of equipment (water jet). It was very frustrating knowing this company lacked the proper equipment (water jet) and didn't bother to take the time to locate the problem.
I experienced excellent customer service from the first call until the job was complete. In business, there are going to be minor errors. When I called with my error, they came right back out first thing Saturday and corrected the problem. This is how you prove you have great customer service.
High Priority Plumbing sent experienced plumbers to my home and fixed the problem right away. Thanks Cory!
Company was responsive. Team showed up when they said they would. Diagnosed the issue immediately and resolved the issue with first visit. What more can I ask for?
Even though I live in Smoke Rise, High Priority from Conyers came out at the appointed time, and replaced my problem water heater. Cory and Chris were excellent tradesmen. They were not only knowledgable, but also polite ad mannerly. They replaced my water heater, and brought my installation up to current codes. They even cleaned up after completing their work. I would use this company in the future should any need arrise. The woman who answered the phone and took my call and answered my immediate concerns was wonderful. My main concern was with the home warranty company assigning a plumber all the way from Conyers, but apparently they assign according to zip code. High Priority Plumbing Services gets an A+ rating all around. Thank You High Priority.
We have had several plumbers come out to fix our toilets and they change out parts, but the problem was never solved. We told Sam what was happening and he figured out the problem and made the fix. He also gave us advice on maintaining our water heater too.
Frank diagnosed the problem quickly and replaced the part quickly. Very efficient!! Great Service!!! I would recommend High Priority to my friends and family
Sam came for a water heater problem. He found the problem quickly and even showed us how to fix it.
We thought we had major issues and you know how it can sometimes take folks days without paying that "24 hour Fee"....High Priority and Steve proved us wrong!! Steve, with High Priority Plumbing, took time to do the project, and even though our Home Warranty didn't cover all the charges - he got the additional things that needed to be done approved. Not only did he resolve our issues - but, High Priority scheduled him at no cost to us for a checkup visit - "Anyone heard of that kind of service from your plumbing companies in the past?" - Thank you so much High Priority and Steve. Kudos for a great, great, great job!!! Rod and Dora Fortson - Douglasville
The service I received was fantastic!! The problem was immediately diagnosed and repair work was scheduled as soon as possible. The price was reasonable, and the plumber, Sam, considered BOTH price and quality when purchasing my new faucet. He was knowledgeable and friendly. He even showed me how to flush my water heater and gave info on shut off valves, which had nothing to do with the problem he came to fix. He thought I should have the information to help maintain my heater, as well as how to shut off valves if necessary. I am extremely pleased with the service and will recommend to my friends.
Very helpful from the time I called to the time that the service was complete everyone was courteous and professional.