Zerorez of Atlanta Carpet & Upholstery Cleaning

Zerorez of Atlanta

(678) 733-9883 www.zerorezatlanta.com »

2625 Piedmont Road Northeast, #237Atlanta, GA 30324   map »

Business overview

zerorez began a little over 7 years ago. Our mission statement is 3 fold: Unparalleled service, revolutionary cleaning technology, and always do the right thing for our clients.

zerorez is a pioneer in the cleaning industry. While many companies tout that they have green cleaning, no residue, or superior cleaning systems, few offer proof.

Generic cleaning systems use solvents or detergents to clean your carpets. These chemicals often times get left behind in the carpet and.. cause re-soiling or premature aging. You may not notice this immediately, but you will see it over time.

zerorez has patented cleaning technology that has been given the highest rating by the carpet and rug institute. We engineer a water, Empowered Water, that will clean like soap, kill germs and bacteria, yet it is safe enough to drink. Our Empowered Water is a breakthrough science in the carpet cleaning industry and is exclusive to zerorez.

The discount cleaners will offer you incredible deals, but you get what you pay for. All of our employees are top notch and yes, they are our employees not subcontractors. Our employees are uniformed and have clean backgrounds. Our vans are truck mounted with state of the art technology. We do not use portable equipment.

The end benefit is a home or office that is healthier, cleaner, and zero residue left behind. No one can clean like zerorez.

VIEW MORE »VIEW LESS »

Specialized Cleaning

  • Allergen & Dust Removal
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Spot Removal

Cleaning Methods

  • Child & Pet Safe
  • Fast Drying
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Carpet Or Padding Installation
  • Carpet Repair
  • Carpet Stretching
  • Commercial Cleaning
  • Emergency Service
  • Equipment Rental
  • Estimates
  • General Cleaning
  • Leather Cleaning
  • Pick Up & Delivery
  • Surface Preparation

Kudzu's "Best Of" Winner

2012, 2013

Credentials

*1st Runner Up BBB Service Award *Platinum Cleaning Rating *Super Service Award *Consumer's Choice Award

Hours of Operation

  • MON
  • 12:00am
  • 12:00pm
  • TUE
  • 12:00am
  • 12:00pm
  • WED
  • 12:00am
  • 12:00pm
  • THU
  • 12:00am
  • 12:00pm
  • FRI
  • 12:00am
  • 12:00pm
  • SAT
  • 12:00am
  • 12:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2004

Documents

[JPG] CRI Certification
[JPG] Green Logo
[JPG] Zerorez Logo
[PDF] Billboard
[JPG] Empowered Water

Green Credentials

EPA approved cleaning solution - Empowered Water

Languages Spoken

  • English
  • Spanish

Reviews

View More »

Nasty Carpet!, 9/30/2014

This is the second time I've used Zerorez. The first time, Zerorez cleaned a light beige carpet that was really dirty. The technician even suggested we replace the carpet, but we choose to clean it... instead. I was beyond impressed with the results. This time, we have a home that we are trying to sell, and we wanted to avoid taking up the carpet, since it wasn't that old. Chris, the Zerorez tech, came in and expertly cleaned this nasty carpet, and it looks brand new! The carpet doesn't need to be replaced and we can sell it knowing that it looks its best. Chris showed up during the time frame that I was told her would (actually, the earlier side of the time frame). He was professional and efficient. I will definitely use Zerorez again and again!

VIEW MORE »VIEW LESS »

Great Job, 9/29/2014

I would highly recommend Zerorez. They cleaned my couch which hasn't ever been professionally cleaned and Jarvis did a great job!

Videos & Photos

View all »

Video (1 video)

  • 2

Photos (13 photos)

  • 2012 Zerorez Atlanta Team
  • Zerorez Air Duct Cleaning
  • Zerorez Carpet Cleaning
  • Zerorez Cleaning Granite Countertops
  • Zerorez Granite Sealing
  • Zerorez Mattress Cleaning
  • Zerorez Mattress Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Shower Cleaning
  • Zerorez Tile & Grout Cleaning
  • Zerorez Tile Cleaning
  • Zerorez Upholstery Cleaning
  • Zerorez Upholstery Cleaning

Linked Review

THK0226

Reviews: 2

Disappointed

I called to get carpets cleaned when I was pregnant in hopes of having fresh clean carpet when our baby came home. After our floors had dried I called because I could see very obvious spots that had been missed. I was contacted and told they would set up a time to come out to fix the issue. Never to be heard from again. Normally , I would have stayed on top of it until it got done but I was put in the hospital on bed rest and had a premature baby. Now a year later I see commercials about how dedicated and professional they are. I just needed to say my experience wasn't so great!

Zerorez of Atlanta replied on 09-25-2013

Thank you very much for your response, it means a great deal to me.
I am sorry to hear of your situation and hope all is well.
I greatly appreciate you bringing this to my attention.
I apologize for any inconvenience.
I am not familiar with the situation of your follow up, but would be happy to look into this for you and see where the miss was. We do pride ourselves on not only our product, but customer service in all facets also. Please feel free to contact me at 770-449-1199 ext. 101. Thank you again for your response. Rich(Client Service Manager)

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

Goodwitch23

Reviews: 1

Nasty Carpet!

This is the second time I've used Zerorez. The first time, Zerorez cleaned a light beige carpet that was really dirty. The technician even suggested we replace the carpet, but we choose to clean it instead. I was beyond impressed with the results. This time, we have a home that we are trying to sell, and we wanted to avoid taking up the carpet, since it wasn't that old. Chris, the Zerorez tech, came in and expertly cleaned this nasty carpet, and it looks brand new! The carpet doesn't need to be replaced and we can sell it knowing that it looks its best. Chris showed up during the time frame that I was told her would (actually, the earlier side of the time frame). He was professional and efficient. I will definitely use Zerorez again and again!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

atlantafalcons100

Reviews: 1

Great Job

I would highly recommend Zerorez. They cleaned my couch which hasn't ever been professionally cleaned and Jarvis did a great job!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

aeruncc50

Reviews: 1

The Best Perfermers

This is the third time I have used ZEROREZ. On this occasion, I had my cleanings split into 2 separate calls because of number of rooms. DeAngelo went beyond my expectations and insured I was pleased with results. He took care of some stubborn pet stains and high traffic areas. I called ahead and requested DeAngelo for the second visit as he really cares about his work. THANKS DEANGELO.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

gt1705

Reviews: 1

GREAT PRODUCT EVEN BETTER TECH SERVICE

I really am impressed by the product but more impressed by customer service my carpet looks great and customer service was so good I'm looking for something else for them to do

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

kramer13

Reviews: 1

Great Job!!

As always, Zerorez did a great job. Paul, the gentleman who actually cleaned are carpets, took a great deal of pride in his work. See you again next year!!!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

shonte

Reviews: 5

Great!

Zerorez was on time and efficient. They got out stains from our carpets that we thought were impossible to remove. We thought we were going to have to replace the carpet but Zerorez saved the day.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Ludovic

Reviews: 3

Great Technician

Damian, the technician was incredibly thorough and did a great job of cleaning and removing spots and pet odors. One caveat however about Zero Rerorez; there is an upfront warning that technicians are not allowed to move furniture. Nevertheless I had to help the technician (who was by himself) roll up and take a heavy carpet out to his truck. I had advised Zerorez that there was a large carpet, so they should have sent out two people to pick it up. It's not fair to expect one technician to handle it by himself.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ng2218

Reviews: 1

SOMEWHAT SATISFIED

First I must comment on the excellent customer service I received on the phone when first contacting for Zerorez for my appointment. The technician that arrived at my house was prompt, extremely courteous and professional. He was extremely helpful in answering some of the questions I had regarding the tile and grout cleaning that I was about to have done. For the most part the grout looks okay. There are some spots that still are very dirty. I don't understand why some looks like new and other spots look like they were not cleaned. For the amount I paid I expected it all to look new. That was not the case.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

craig62

Reviews: 1

Very Pleased with ZeroRez

I think that ZeroRez is amazing. The customer service from both the in office staff and the young man that came out to clean my carpets and tile floor did an AMAZING job. I would highly recommend using this company. The young man that came to my house to do the cleaning was polite, friendly and did an amazing job. My carpet and tile floors look brand new. I would recommend ZeroRez to others and will certainly use them again

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

leo

Reviews: 6

excellent customer service

Great customer service...returned calls quickly. Showed up on time and called in advance; even sent photos when job was complete. I will use again!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Dorothy Clark

Reviews: 2

Very pleased!

Mike from Zerorez cleaned my two large bedrooms yesterday, as well as a recliner. He did a beautiful job! The carpets look almost new again, the stains are gone, and he was very friendly and professional. He was also careful of my adjacent hardwood floors. I couldn't be more pleased.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

JanieJW

Reviews: 2

Great Choice

ZeroRez is the best carpet cleaning company in town. They are reliable, do a thorough job cleaning the carpet and as they say, there is no residue. Once they remove spots they simply do not return. The technician makes sure you are pleased with their work.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jdblanco

Reviews: 1

great price great service

Just had zerorez come out and it was worth every penny! My carpets are 8 years old and we are about to have a baby so I wanted a good clean without chemicals. I am so amazed at how much better they look!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jvillwock

Reviews: 1

Incredible Results

My son & friends had created a highly stained area around the couch. Not sure what they spilled, but it was so bad that I just expected it would be lightened. Zerorez's treatment almost completely removed the stains. I'm shocked that this was possible. Great job.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Sydney17

Reviews: 1

Duct cleaners

Zerorez was cleaning the neighbor's ducts and asked them if they had the time to clean mine same day. They made it happen. No mess to cleanup and they did a good job.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Videos

Photos

Zerorez Team
1 photos
Album: Zerorez Team
1 of 1




2012 Zerorez Atlanta Team