Gagne Heating & Air Conditioning LLC

(678) 221-4328 www.gagneac.com »

4095 Industrial DriveAlpharetta, GA 30004   map »

Business overview

Service Area

  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Norcross
  • Roswell
  • Sandy Springs
  • Woodstock

Hours of Operation

  • MON
  • 1:00am
  • 11:45pm
  • TUE
  • 1:00am
  • 11:45pm
  • WED
  • 1:00am
  • 11:45pm
  • THU
  • 1:00am
  • 11:45pm
  • FRI
  • 1:00am
  • 11:45pm
  • SAT
  • 1:00am
  • 11:45pm
  • SUN
  • 1:00am
  • 11:45pm

Green Credentials

We offer high quality energy-saving products- call us to learn more.

Reviews

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Knowledgable and fast, 9/03/2014

We had a technician come out and repair our AC. he fixed the problem quickly. they are not cheap but you get the value for money


Estimate, 5/26/2014

In process of getting estimates. He came out, seemed nice and knowledgeable. Never received a written estimate though. He later contacted me and stated had some office staff issues and included the... estimate.

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Linked Review

richelu

Reviews: 1

Great Company, Great People, Incredible work

I recently had to replace my AC and Furnace. I called them during my lunch hour and they said they could meet me to quote the job right away. I headed home and Eric Gagne was already there waiting for me. He apologized for being in work clothes as he just came over from another job (Have to love that one of the owners is on-site working jobs). He looked at the system, took pictures and sent me the quote that night which included some freebies that he was able to take advantage of since Carrier was running some special promotions. Long story short, he gave me more system for less money than other quotes I received, they did a great install and I have an incredible system.

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 Carrier Furnace

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bnice586

Reviews: 1

Great Work on Short Notice

Gagne came out on short notice and diagnosed our AC problem in no time. Repair was prompt, service was friendly. Highly recommended!

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myMRMARK

Reviews: 1

Quick and Honest Service

Contacted Eric and he was able to work us in with short notice and fix our A/C unit at a fair price.

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Columbo

Reviews: 5

An honest HVAC team

I had the oppourtunity to use Gagne HVAC services on a couple occassions in 2011 and 2012.I find that Jeff goes out of his way to find the problem and fix it without any reservations to do the job correct. He knows how to properly service his clients and customer satisfaction is first! Thanks Jeff.. thats the way to grow a business. Ron and Kathy Ball Ground Ga

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harleyman3350

Reviews: 4

When your A/C breaks, call them

Earlier this year our air conditioner stopped cooling properly. I looked one craiglist and the people I called made things worse. My boss told me to look at Kudzu because of the ratings. I found Gagne here and found a quality professional. I would recommend them to everyone!

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JohnBrashear

Reviews: 1

Quality through & through !!

You can put your mind at ease when you call Gagne. Without question one of the most responsive, dedicated and trustworthy outfits in the heating and air conditioning business. Our AC stopped working & we called the outfit that had originally installed the unit. After 2 1/2 hours of trouble shooting and estimates for repair reaching $3600 we called Gagne Heating & Air to get a second opinion. A very short time later Jeff Gagne arrived, looked our system over, and within 20 minutes had it up and running like new. No question, this man knew what he was doing and was sincerely intersted in providing quality service. And I might add, at a very reasonable price! I have placed Gagne Heating & Air at the top of my list, as well as the community homeowner's repair list, and strongly recommend that anyone needing assistance in home heating and air conditioning give them a try. I am confident it will be a satisfying experience.

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kimchi79

Reviews: 11

Prompt and Courteous Service

Realizing that our AC wasn't cooling the house on a Saturday evening, my worst fear was not being able to get someone to come out on a Sunday (not at a reasonable price that is). Based on Kudzu reviews I starting calling several companies Sunday morning. In call cases Dispatch gets my info and the technician will call. One return call said they couldn't come for 5 more days. Jeff called me within 10-15 minutes. Jeff and Eric arrived sooner than expected and quickly diagnosed the problem. The did not tell us we needed to replace everything but talked through all of our options and what short and long term effects could be for each so we can make a decision based on our financial comfort level. I appreciate not being treated like a kid and just being told what to do. I will not hesitate to call on them again.

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DouginRoswell

Reviews: 1

Gagne Heating & Air is the Best!

After getting 5 quotes from others, I chose Gagne Heating & Air for a Trane XL16i system and new duct work. I stated out not knowing which manufacture to go with and I did a lot of homework. Gagne was clearly the best value and most trusted. Brothers Jeff and Eric were very easy to work with and they designed and installed the right choice for our house. They covered everything so it was the best fit and we love it! This was not an easy job and Jeff & Eric treated it like a custom unit going in their own home. Exceptional knowledge, workmanship, value, on-time installation, and detail to service. I would highly recommend Jeff & Eric for any residential or commercial job. They were very trusting and among all the other choices, they provided the best option. Go with Gagne! You'll be very happy you did!

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ontopofit

Reviews: 1

Great Response Time / Quality Service

I had a hot water tank blow at around 9:30am on a Sunday morning. I placed a call at 11:30am and received a call back within 5 minutes. I explained my situation to Mr. Gagne and asked if he could provide a quote for a replacement tank I had already selected. He then got back to me within 20 minutes with a quote. To make a long story short, based on Mr. Gagne's quick response, his professional manner over the phone,and what I felt was a fair price quote, I opted to have them replace the tank that afternoon. One of the better decisions I've made lately. The Gagne brothers were here with the replacement tank by 1:30pm and completed the replacement by 3:30pm. All I can say is Gagne Heating & Air was responsive, flexible, professional, and fairly priced. Very honest, straight forward guys who do quality work. I would highly recommend them to my friends and family.

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steviem229

Reviews: 1

Great Service and Very Professional

We have used Gagne for our air conditioning services several times. They are very personable, professional, and they get the job done! They are very reliable and I know I can always get hold of them if and when I have an emergency or for a regular tune-up. They arrive when they say they will! I will continue to use them exclusively for all of my heating and air conditioning services.

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bff4eva

Reviews: 1

Best in town!

Top of the line service at a fair price! Quality work, knowledgeable honest and competent staff. 5 STARS!

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hpjoey

Reviews: 2

Honest and professional

Jeff did a fantastic job in tuning up my furnace today. He honestly told me that it was a minor issue that caused downstairs not to be heated properly w/o trying to sell me more services than necessary, like some other contractor did to me a couple of weeks back. He was punctual, honest, and professional. He even took his time to go beyond his duty to educate me how to adjust the damper. Highly recommend this company.

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Paddler

Reviews: 1

Warm, Friendly, Highly Competent Service

Jeff could not be nicer or more helpful. When you are having A.C. or furnace problems, he drops everything in his life to get to your home and help you. How often do you get that in this day and age?!

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carclubms

Reviews: 6

Happy Customer

When my heater failed on a record cold night I was pleased in the early Morning when I got a live person to take my call. Jeff called me back and came to my house on time. He quickly found the problem, showed me the failed part and had it fixed all within 10 minutes. His price was fair and he did not try to sell me anything extra. I like his view on how to treat customers, honest and fair, to build long-term clients. I am programming their number in my cellphone like I do with all my other trusted professionals.

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ChristyandBrendan

Reviews: 1

Last time I ever have to look for HVAC repair help

We found Jeff on Kudzu and called because of the amazing reviews, and found out for ourselves every word is completely true. Our furnace stopped working and he was there 1st thing in the morning. Good price and couldn't ask for a nicer or more honest person. If all people in the repair industry approached their customers the way he does, they would have repeat business to depend on forever. You definitely can't go wrong with this one.

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Guinevere

Reviews: 12

Persistent & Honest in Complex Problems! A Genius!

Jeff "Genius" Gagne figured out why my furnace was knocking EXACTLY 64 times, quitting, and then repeating the same pattern. It was impossible to heat the house with all the racket. Three other contractors could not make it the day we hit 30 degree; Jeff worked me into his schedule late in the afternoon. We first thought it was something caught in the blower; he removed a piece of paper and it worked fine again. But, the knocking started the next day & night. So, back to a cold house. Called early on a SUNDAY AM & he was at the house by 8AM, pulling everything apart. He finally located a bad relay switch in my 13yo Lennox on the circuit board. First thing Monday he picked up a new Lennox part & it was installed & working by 11AM! Plus, my upstairs furnace had gone out in the meantime & he found a loose wire & repaired that too. He also fixed my thermostat--it needed batteries & was on the fritz. I couldn't get the cover off, so he was able to remove it successfully. His price was very fair, but his persistence in a terrible problem was over the top. He works hard & fast. He's very polite & does not try to "charm" his way to higher expenses and unnecessary repairs. As a senior, I am very relieved to find an honest, hard-working man who is also a genius IMHO.

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Photos

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Working at CSS. Sunday afternoon install to get customer some cooling.