Cool Masters, Inc.

Cool Masters, Inc. Heating & Air Conditioning
485 Buford Dr NE , Suite 110 
Lawrenceville, GA 30046
Phone: (678) 534-7683
Email: Email this business
Website: www.coolmastershvac.com
Cool Masters, Inc. Cool Masters, Inc. : Heating & Air Conditioning, Lawrenceville, GA



Review
Reviews: 1

Posted on 10/5/2013

Outstanding
When we decided to build an in-law suite onto our home to take care of my elderly parents, we realized that we also needed to upgrade our current air conditioning system. I got four estimates for the original house and the addition. The other contractors simply quoted prices for larger units. Jonathan was the only one who sat down with us and discussed the problems with our current system and our options for the addition. He created three separately controlled zones which was important because my parents preferred their area much warmer than our area. He also recommended foam insulation for the entire attic space. We added 800 square feet and our electric bill never went up! He also found a contractor to lower our vaulted ceiling by two feet to allow for larger duct work. Also, when I made a poor choice for the location of the outside unit, he moved the unit without complaint. We have only had one service call since completion and it was handled quickly and satisfactorily.
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Cool Masters, Inc. replied on 10-21-2013
We truly appreciate your time posting this review. We are grateful for such positive feedback. Customer service is our top priority and we look forward to continuing a strong relationship with you in the future. Thank you for trusting in us with all of your HVAC needs.


More Reviews
Reviews: 2

Posted on 3/13/2014

Writing the book on Great Service
6 A.M. on January 7th 2014 and it is 7 degrees outside. My furnace is dead and the house is getting colder. Jonathan was at my house by 7:30 to assess the situation juggled his crew's schedule and got us up and running by 11 A.M. Jonathan cares about his customers and it shows.
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Reviews: 3

Posted on 1/28/2014

Awesome
Was here 15 min early, had the heat going in about 30 min. Was honest about our current system and made some great suggestions. Would highly recommend.
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Reviews: 1

Posted on 1/26/2014

Good and fast service
I had a issue with my downstairs heating unit not properly heating. I did some research and decided to call Cool Masters. Jonathan come out promptly and was able to fix the problem in less than an 1 hr. He did a great job. He answered all my questions, gave me some tips and even showed me how to program my thermostat. I would definitely recommend Jonathan and his company.
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Reviews: 1

Posted on 1/22/2014

Customer Service is a way of life for these folks
We have had Jonathan and his crew take care of two major issues. replacing our AC unit and replacing our hot water heater (in a a very small space in a condo in midtown) and they were professional to a fault, respectful of our space and priced just right. I cannot recommend them highly enough!!...
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Reviews: 4

Posted on 1/7/2014

Always quick and Superior Service!
Jonathan has serviced my 20 yr unit for the past few years. I have had issues with the AC & the furnace due to its age. Jonathan doesn't try to upsell me but always gives me superior service & addresses my issues. He explains every step in detail. One of my furnaces was giving off high levels of Carbon Monoxide & he was quick to inform me of the dangers to my family. When I replace the unit, I will def call him. He is really good at his job and is truly a great guy!
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