6910 Hardwood Trail, Gainesville, GA 30506 map »
Pizazz Floors is a family owned and operated flooring and home design company. We specialize in all types of flooring; including hardwood installation & refinishing, custom hardwood designs, carpet, tile, laminate, and vinyl. We also provide kitchen & bathroom remodeling with granite countertops and custom backsplashes, stone work, trim, cabinetry, and faux paint. Pizazz has been creating beautiful home designs for Metro Atlanta since 1995. We offer a FREE in-home consultation, during which we.. meet with you in the comfort of your home, educate you on the products and process, and help you choose a home design that you'll enjoy for years to come. We work with a reputable installation crew of service professionals that deliver quality workmanship and fast scheduling to get your job done according to your timeline.VIEW MORE »VIEW LESS »
2012, 2013, 2014
* 24-Hour Service Available
Customer service here is an issue. If you have quality issues, they will act like its supposed to be that way. Not true. Pro: From the onset, they seem very ambitious and anxious to get started.... They talk a good talk - really sound like they have a lot of experience and are interested in quality. Completely on top of getting to your home quickly for consultation and act like they will do anything to make it right. They did a great job matching the new wood to original. Cons: Our home was in a lot worse shape after their work. There was damage to walls, stairs, baseboards, etc. Stain was on everything. The holes they filled did not match, at all and there were many. There are a few spots where it feels like the boards should have been supported (pop and give when you walk on them). Several areas where there is just no stain and others with a lot of grit. Many areas with swirl marks in the wood, divots (around 10 inches long and 3 wide). Most of this was never resolved. After working with this company and getting to know the family, you can see that many of the reviews in different forums are actually from the business and family. All in all, have seen other refinishing jobs that were much better with much fewer headaches.VIEW MORE »VIEW LESS »
We decided to work with Pizazz during our kitchen remodel! The granite we purchased from them is gorgeous and we could not be more pleased. The whole process from the beginning to the final... installation was stress free! Gloria was amazing to work with and was so quick to answer any question we had. We would definitely work with Pizazz again and refer them to any of our friends and family!VIEW MORE »VIEW LESS »
Con: Disappointed with color match to existing flooring, quality of replacement wood is different from original, chatter marks (divots, dips) accentuated by Pizazz and thin look of poly on supposedly finished job. Replaced flooring has knot holes with voids, chips, worm holes and doesn’t match original floor quality. They used light fill material on voids in dark knot holes (black-eyed pea), Chatter marks all over the original floor, noticeable dips in sanding, fill material on replacement flooring doesn’t match fill area, left splatter on all base molding, doors, and door frames, pencil measurement marks on new stain grade shoe mold, didn’t fill nail holes in new shoe mold, dust in closed off rooms and entertainment center, didn’t leave supplies for touch up, pushy for payment. Gave us a web link for touch up supplies rather than supplying left over material. Argumentative with customer, excuses and disclaimers for any complaint. Pro: Started on time, great help in removing flooring on a weekend to prevent mold, stayed on budget, good job of filling original floor gaps, wrote justification for refinishing our mud room, added additional coat of poly at no charge due to our dissatisfaction. In the end Pizazz did communicate but offered no meaningful resolution to our complaints or as Pizazz puts it, “grievances”. Advice: Would recommend you consider a different flooring company. Put your expectations in writing and refuse to pay until all of your expectations are met.
Thank you for your feedback. We sincerely apologize that we could not meet all of your expectations. Quality workmanship and service are of top priority to us, so we truly regret that you had anything less than a great experience. While we respectfully disagree with the complaints listed and have explanations (not excuses) for each, we will use your feedback constructively to provide better service in the future. We did offer to meet in person to discuss these complaints, bring the above mentioned supplies, and come to a resolution, but our request was denied. Please let us know if there is anything else we can do to change your opinion of our company.
Wow, Eric and the whole team at Pizazz Floors & Interior Design are a joy to work with. Pizazz Floors remodeled our kitchen (Tuscan inspired), installed a custom cherry hardwood boarder in my great room, and refinished my hardwood floors. Eric, made my experience very fun and stress free. He is a lot of fun to shop with, and has great taste. Over all, I was very impressed by his kean attention to detail, willingness to listen to me, creativity, and the wonderful craftsmanship that he provides. I would highly recommend Pizazz Floors & Interior Design to anyone. Down right good people... I hope this helps, and have fun with your project!
Incredible design work! I first used Pizazz for granite and crown molding in my townhouse in Alpharetta. I had a very positive experience, so I later called on Pizazz when I moved to my new home in Gainesville to install hardwood floors, a glass backsplash, and stonework around my fireplace. Again, I was beyond pleased with the quality work and service they provided. They most recently helped me remodel my office. We did an intricate coffered ceiling and, being the huge Bulldog fan that I am, I had them install a Georgia “G” made of exotic wood into my hardwood floors. To say it turned out awesome is really an understatement. Everyone that sees the room is blown away! I would not hesitate to recommend Pizazz Floors to anyone looking to do any flooring or design work in their home.
I was uneasy and unsure about renovating my kitchen when I received an offer through Kudzu.com. I contacted Eric to schedule a site visit to discuss possible options. Eric was prompt, knowledgeable and very helpful. He was involved in the material selection(s)and orchestrated the entire project from scheduling the labor and materials through installation and plumbing. My renovation was completed in only 3 days! My kitchen counters and tile backsplashs are beautiful. I highly recommend Eric and Pizazz Floors for any home design/remodel project. Outstanding job! I could not be more pleased.
Pizazz Floors surpassed my expectations with every goal met and then some. Great attention to detail and what must be an art form I feel many try to achieve but simply can not. The work provided at my new studio was accomplished in a timely manner and the quality has to be some of the best I'v seen. Once the projects were completed everything was left cleaned and tidy which was a first for me with previous jobs from other companies leaving the trash for me to pick up. Over-all a great company to work with and when my next project comes around I will be sure to call Eric again. Thanks guys. Brennen
Amazing Work!! Pizazz Floors installed my granite countertops and designed my backsplash. The Granite looks great and the backsplash Eric designed was unlike anything I have ever seen before. He was incredibly helpful, professional and enjoyable to work with. If you are looking to update anything in your home or increase the value of your property, I would highly recommend Pizazz!!
We used Pizazz Floors four different times over the past seven years. They installed carpet twice, hardwood floors, and tile. Their installers do great work and are very professional. The pricing for these projects has been very competitive as compared to all of the proposals that we evaluated. I have already highly recommend Pizazz to our family and friends. The company does a great job.
They are nice, on time for everything, cheap, and just an all around pleasure to work w/. I would recomend Pizazz Floors to anyone that is looking to spruce up their floor covering. Tell Eric; Adrian sent you :)