Peavey A/C & Heating, Inc. is dedicated to providing the best possible solution for your home or business. We specialize in residential air conditioning, heating, indoor air quality and home performance (energy audits, spray foam, air sealing & insulation, combustion safety testing, duct leakage testing)
In an ever changing and evolving market, Peavey is continually at the cutting edge of specialized home comfort solutions. Highly qualified technicians, comfort consultants, and strict.. quality control makes PV a change from "rule of thumb" contractors. We believe in using building science to look at your home as a system. We are a transparent, family owned, quality driven team that works diligently to providing the highest quality solution at the best value in the field.
Ga Power Certified Earth Cents Participating Contractor. Trane Comfort Specialist (TCS). Mitsubishi Diamond Contractors. BPI Certified (Building Performance Institute). N.A.T.E. : North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the HVAC industry. BBB Accredited Better Business Bureau Member. Licensed & Insured. Member of the Dekalb Technical College Advisory Board. Se Habla Espanol.
I called Peavey A/C because our downstairs air conditioning didn't seem to be cooling. They came out to service our unit and determined that we had a leak. They fixed our leak in a timely manner.... Their price was fair.VIEW MORE »VIEW LESS »
We am sitting in our cool bedroom thanks to the Peavey HVAC team. This is significant considering we use to hate being upstairs during the summer. But thanks to the team at Peavey this is now... enjoyable. We found them on Kudzu, and after talking to several other HVAC companies found that the product knowledge, honesty, and service set them apart from the others. Each time we have used them they have been consistent with scheduled time arrival, workers who don't track in dirt and who clean up after themselves. The extent of our work has included a home performance evaluation,insulation, foam, home sealing, A/C service, and more. I love the company's goal of treating every customer as a priority. All this and they are competitively priced. Thanks for everything guys.VIEW MORE »VIEW LESS »
Have only had my spring/summer service call, but ready for fall/winter call. The first one was great!
Peavey has been very good in arranging time to come and when they come to work, it is efficient and of high quality. I highly recommend them. Ask for Alan.
Thanks ADozier. We give you a call when we are headed that way because who likes surprises? We don't! Thanks @AlanEdge for the great work. Alan is a great team member who has been with us for years. -Jason Peavey
The Peavey team that installed our new heat pump were supremely coordinated. They did their own professional work when installing the air handler (attic) and heat pump (outside) knowing when to help each other, always diligent to their own division of the work to be done. There were two follow-up evaluations by other Peavey experts a week apart, each thoroughly done. We are extremely pleased with the results. Thank you Peavey! We will certainly recommend you to our friends.
WOW! We are honored to be compared to the Navy Seals. Thanks so much for your business Dale!
I called after hours to have them fix my AC which did not work. They called back 1/2 hr later and set up an appointment which they kept (even a little early). Got my approval to add Freon and then discovered could fix it by cleaning around coils so didn't charge me to add the Freon although I had agreed. THEY ARE A FIND!
Our company policy # 7 is that lying and dishonesty are not acceptable and lying will lead to immediate termination. We believe in a relationship based, consultive service. In other words, we inform and educate our clients on their options and let our clients make the best decision for their family. -Jason Peavey w/ Peavey A/C & Heating 404-798-9672
I have had a Maintenance Plan with Peavey for 2 yrs. When we got to the point where the equipment needed replacing, Peavey's response was immediate. The process was very smooth, fast, and efficient. The installation was expedient and they took care of all the old equipment and trash. Would highly recommend Peavey to anyone looking for professional service and great value!
Thank you for being a loyal maintenance client and your response. Reviews like this make my day! Jason w/ Peavey A/C & Heating
All were very knowledgeable and courteous from sales contact to installation. I will definetly recommend this company.
Thanks "Harbert". In our weekly training classes, I always give the metaphor that our team is like the spokes on a wheel. We all must be united, aligned and moving towards the same goal for a smooth experience. If just one spoke or team member is out of line, then the wheel may move but not efficiently or effectively. I thrilled to see the entire process was smooth for you. -Jason Peavey
David at Peavey is ALWAYS prompt, polite, and professional. They don't try to oversell you, they tell you like it is, they take their time and you feel like you are a valued customer every visit. David's work ethic is like no other.
Thanks for the hard work David. "Cealoi", remember, you are a valued customer. We would not exist without you so thank you for your repeat business.
The guys at Peavey are first rate. They came to check my furnace and found it was a safety hazzard and showed me the problem. After learning the condition of both furnaces and air conditioning units I replaced both. I loved being informed every step of the way and receiving reminder calls about appointments. Everyone was informed and very pleasant and treated my home with respect. I would recommend Peavey A/C and Heating to everyone. Excellent service and quality at a good value!
I purchased a year maintenance plan with Peavey on Kudzu and recently had my heater inspection. Alan did a great job of evaluating my heating equipment and explaining his recommendations. He was on time and efficient with the work that was needed. Great experience!
Thank you for the opportunity and your business.
Steven and Joe performed the fall inspection on my unit and did a thorough job. Joe kept me informed as they progressed making sure my questions were answered. I appreciated their professionalism and also Joseph who calls ahead to inform when the technician will arrive.
had Peavey out for a routine inspection and service - they did a fab job. Found some things that were in need of repair and gave me a fair estimate and repaired everything on the spot. Hugh and Chris were both extremely pleasant and knowledgable men to work with on this, including taking shots of our system which is located in a creepy crawl space that I would never go into! Was able to see what needed work and they showed me the repairs made afterwards too. Would recommend them to anyone needing any level of service.
Thanks "Jenpop68". I am glad you liked the pictures. We just purchased video cameras for our entire team so we can actually "snake" a camera through your system to ensure the most thorough inspections. Thank you for your business. jason w/ Peavey A/C & Heating
I have a problem with the way my heating system was installed when the house was built that is now causing me some problems. Peavey came out and gave me an honest assessment on what needed to be done to fix the problem. There was no pressure from Peavey to do the work today. Some companies will say something like “I can take 10% off if you do it today.”
Thanks for your response "IamAman". The Peavey team believes in relationship based consulting where we truly listen to our clients and provide options based on what you are looking for. We believe in a no pressure process. We do not believe in "selling" you something, we believe in helping guide you to buy. What you buy is dependent on what your needs and desires are in a comfort system. I am glad these core values of our team are evident in our day to day work. Jason Peavey/ Owner CEO Peavey A/C & Heating
We walked into the door and realized immediately that something was wrong with the AC. I left a message at 7 p.m., received a callback by 7:15 p.m., and had David at the house to resolve the problem at 8 p.m. He was quick, professional, efficient, and eager to address our short as well as long term needs. On top of that, the costs were less than another service provider we had considered a year ago. Overall, I highly recommend Peavey.
Thank you Shawntell13! Response time and the larger picture of customer service are EXTREMELY important to the Company Culture of Peavey team members. We stay united on the importance of truly providing the best value when it comes to home safety, comfort and efficiency. Especially in modern times when technology has made the world so small but at the same time has almost distanced us even more. We always strive to keep the human element to relationships while maintaining a professional service. Thank you for your business. Jason Peavey
In yet another major Atlanta heat wave, Peavey rescued me with great quality and care. I highly recommend! My technician, Hugh Rowe, was awesome, thorough, and took time to explain and fix everything despite the miserable heat. So nice to find a good company!
I called these guys over a year ago and although expensive, I liked them. My how things change. Two weeks ago I called them out to check the A/C; the outside fan on the condensor unit was not working. Result? Bad capacitor on motor: charged $195; parts store cost is about $50. Freon servicing: charged $169; average cost is $18/pound;average home A/C unit capacity is 4 pounds; tech told me it wasn't "empty", just needed servicing. Really?
"Bear31088" Thank you for taking the time to share your experience. If the parts listed above were the only components involved in the price then it would not be fair. However, the price of the part is actually just one aspect out of many that comprises the price. Other components include: Over 1/2 of our Technicians are N.A.T.E certified (thousands in cost), we have all in house, background checked and tested co workers, our co workers are guaranteed 40 hours a week w/ full benefits, our average technician makes 25 + an hr, the overhead that is involved to have the quick response time and excellent customer service that we provide (typically 30% of cost), workman's compensation (20% of payroll), general liability insurance, marketing cost, training cost, high gas prices, fleet maintenance & insurance, Carrier Factory Authorized Dealers Training, Mitsubishi Diamond Contractors training, etc. If you take the cost of an average technician alone, by the time we match the taxes on the pay rate then we are paying over $50 dollars an hour just for the technician. Not to mention the company must make a profit in order to stay in business so we can respond same day to fix your air conditioner. Concerning the freon adjustment, we have an up front price to add additional freon. Bear approved the up front cost for freon. The system wasn't out of freon, it needed additional. Like a car that is low on oil, not completely out of oil. We also cleaned his outdoor coil for no charge saving him over $100 (included FREE in our service agreement). Since the review was posted, we refunded him for the Service Agreement he got started on and let him keep the value of the free outdoor coil cleaning. Overall, we feel and continually strive to provide the best value for the dependable expertise, customer service and top quality workmanship we provide. If you have any other questions or concerns feel free to call me directly at any time @ 678-777-5643 Jason Peavey Owner Peavey A/C & Heating.
I highly recommend Peavey for your heating and air conditioning system. Whether you have a problem that needs fixing or if you just want to protect yourself against future problems. They have a great maintenance plan and they are super quick to respond. The owner is hands on and is eager to earn and keep your business.