Cool Masters, Inc.

Cool Masters, Inc. Heating & Air Conditioning
485 Buford Dr NE , Suite 110 
Lawrenceville, GA 30046
Phone: (678) 534-7683
Email: Email this business
Website: www.coolmastershvac.com
Cool Masters, Inc. Cool Masters, Inc. : Heating & Air Conditioning, Lawrenceville, GA



Review
Reviews: 1

Posted on 10/21/2013

Definitely good
This is our very first review for any one, These guys were good, our systems are 14 yr old, so they definitely come with their share of parts not working at their 100% efficiency.

So we had some water in the filter called cool master and got their maintenance and tune up, they said the water was due to drainage block which they cleared but as I mentioned before the technician said that some parts were not at their very best and for upto 13 seconds into ignition the heater was showing high CO emissions and then went right back to really really low,

the technician booked us up with his manager to see if he can solve the problem, so Johnathan showed up and fixed it although the first technician had suggested replacement of entire system Johnathan fixed it and said he wouldn't suugest replacement of system or any parts right now.

So long story short, they do their job honestly and don't try to rip you off.
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Cool Masters, Inc. replied on 10-21-2013
It is an honor to be your first review, especially considering such positivity. We appreciate the time you took to post this review. We look forward to continuing a strong relationship with you in the future. Thank you so much for trusting in Cool Masters for your HVAC needs.


More Reviews
Reviews: 2

Posted on 3/13/2014

Writing the book on Great Service
6 A.M. on January 7th 2014 and it is 7 degrees outside. My furnace is dead and the house is getting colder. Jonathan was at my house by 7:30 to assess the situation juggled his crew's schedule and got us up and running by 11 A.M. Jonathan cares about his customers and it shows.
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Reviews: 3

Posted on 1/28/2014

Awesome
Was here 15 min early, had the heat going in about 30 min. Was honest about our current system and made some great suggestions. Would highly recommend.
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Reviews: 1

Posted on 1/26/2014

Good and fast service
I had a issue with my downstairs heating unit not properly heating. I did some research and decided to call Cool Masters. Jonathan come out promptly and was able to fix the problem in less than an 1 hr. He did a great job. He answered all my questions, gave me some tips and even showed me how to program my thermostat. I would definitely recommend Jonathan and his company.
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Reviews: 1

Posted on 1/22/2014

Customer Service is a way of life for these folks
We have had Jonathan and his crew take care of two major issues. replacing our AC unit and replacing our hot water heater (in a a very small space in a condo in midtown) and they were professional to a fault, respectful of our space and priced just right. I cannot recommend them highly enough!!...
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Reviews: 4

Posted on 1/7/2014

Always quick and Superior Service!
Jonathan has serviced my 20 yr unit for the past few years. I have had issues with the AC & the furnace due to its age. Jonathan doesn't try to upsell me but always gives me superior service & addresses my issues. He explains every step in detail. One of my furnaces was giving off high levels of Carbon Monoxide & he was quick to inform me of the dangers to my family. When I replace the unit, I will def call him. He is really good at his job and is truly a great guy!
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