Mad Hatter Air Duct Cleaning & Chimney Sweep Service General Remodelers

Mad Hatter Air Duct Cleaning & Chimney Sweep Service

(770) 648-0680 madhatterservices.com »

5250 Atlanta HighwayAlpharetta, GA 30004   map »

Business overview

Established in 1978, The Mad Hatter has grown in to one of the largest family owned air duct and chimney service companies in the United States. Our company also has a retail division that carries a full line of top quality fireplaces, grills, awnings, and accessories.

Whether cleaning your chimney or building an outdoor kitchen, we promise to give our customers top quality work and professionalism that is second to none.

We are proud members of The Better Business Bureau and.. have received 14 consecutive "A" ratings from Home Reports. Our company is state licensed and members with the National Air Duct Cleaners Association and the National Chimney Sweep Guild.

With a knowledgeable staff to serve all your needs, we are that confident we can meet and exceed all of your expectations.

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Rooms & Areas

  • Patios & Decks

Items Cleaned

  • Chimneys
  • Fireplaces

Items Carried

  • Gas Grills

Schedules

  • Daily
  • Emergencies
  • Occasionally
  • One Time Only
  • Seasonal
  • Weekends

Services

  • Animal Removal
  • Chimney Caps
  • Chimney Repairs
  • Duct Cleaning
  • Electric Fireplace Installation
  • Flue Screens
  • Gas Log Installation
  • Gas or Oil Furnace Cleaning
  • General Chimney Cleaning
  • Inspections
  • Liners
  • Waterproofing

Services

  • Custom Design
  • Installation
  • Retrofit Existing Fireplace

Jobs

  • Dryer Vents Cleaned
  • Masonry Repair

Cleaning Types

  • Chimney Sweep
  • Commercial Cleaning
  • Duct, Hood & Vent

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Specialty Cleanup

  • After Construction
  • Fire Damage
  • Move Ins & Move Outs
  • Seasonal Cleaning
  • Water Damage

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Certified members of the National Air Duct Cleaning Association, Certified Chimney Sweeps and the National Fire Protection Association. State licensed HVAC contractor. Better Business Bureau A+ Rating. Chimney Sweep Certified technicians. Best Choise rating from Home Reports for 16 consecutive years. Trust Dale Certified. Business is licensed, bonded and insured.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 6:00pm
  • SUN
  • 12:00pm
  • 5:00pm

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1978

Green Credentials

Technicians are able to write work order and share brochures on iPad device. All work orders are sent via e-mail to customers. We have gone completely paperless.

Languages Spoken

  • English

Reviews

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Blown away by this company, 11/22/2014

From the first knock on the door for an estimate to finished instillation this company was Wonderful.


THE MAD HATTER, 11/22/2014

The team of Jack and Duane arrived on time, explained what they were going to do, did it, cleaned up and were gone in the time they had said it would take. They left my room completely clean and... arranged just as I had had it before they arrived. They were courteous and quiet. When I commented that the camera for the chimney was new since last time, they showed me the screen to watch. They reduced my fee because the roof was icy and they couldn't walk on it.

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Videos & Photos

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Video (1 video)

  • 2

Photos (41 photos)

  • The Mad Hatter Family
  • The Mad Hatter proudly carries these products.
  • Firepit with Real Fyre Nuggets.
  • BEFORE AND AFTER COMPLETED FLAGSTONE PATIO, DECK AND OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR KITCHEN ON DECK
  • BEFORE AND AFTER - WATERFALL
  • BEFORE AND AFTER - OUTDOOR KITCHEN UPGRADE
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA SYSTEM, FIREMAGIC GRILL AND TRAEGER PELLET GRILL.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH FIREMAGIC GRILL AND SINK.
  • BEFORE AND AFTER - OUTDOOR KITCHEN WITH ARCADIA LOUVERED SYSTEM
  • BEFORE AND AFTER - OUTDOOR KITCHEN
  • BEFORE AND AFTER - OUTDOOR FIREPLACE
  • Air Duct Cleaning
  • Backwall Replacement
  • Cap Replacement
  • Regency Wood Burning Stove Installation
  • Grill Cleaning - Burners
  • Grill Cleaning - Interior
  • RH Peterson Real Fyre Gas logs installed
  • Rain Pan Replacement
  • Outdoor Fireplace
  • Contemporary Gas Fireplace Insert
  • Outdoor Kicthen
  • Contemporary Firepit
  • Contemporary Firepit with FireMagic Grill and Side Burner
  • Outdoor Kitchen with Red brick and Big Green Egg
  • Custom Design Specialties Glass Doors
  • RH Peterson, Real Fyre Diamond Nuggets - COntemporary Collection
  • Mendota Gas Insert.
  • Custom Stainless Steel Outdoor Kitchen
  • Outdoor Kitchen with FireMagic Grill
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Fireplace.
  • Multifamily Outdoor Kitchen
  • Outdoor Kitchen with Fire Magic Appliances.
  • Hampton Metallic Black Wood Burning Insert.
  • Outdoor Kitchen
  • Outdoor kitchen with Arcadia louvered system

Linked Review

bbnoland

Reviews: 1

Unparalleled Customer Service and Professionalism

We had a wonderful experience. We purchased a set of logs and had the chimney cleaned and inspected. Very professional. If I were you, I would request Matthew for your in home work. He was friendly and personable as well as extremely knowledgable. He was even patient with our overly affectionate puppy. He triple checked his work. Showed us how every thing worked. He even gave us recommendations for other work without trying to get us to pay more or anything like that. Nothing but good things to say. Matthew is the man.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 01-27-2014

Matthew is one of our most valued technicians; thank you for recommending him! We're glad your logs were installed on time, especially, because of the cold weather we've been experiencing.

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More Reviews

mdmstb

Reviews: 1

Blown away by this company

From the first knock on the door for an estimate to finished instillation this company was Wonderful.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-24-2014

Thank you for reviewing our service! We are glad to have provided an excellent experience.- The Mad Hatter

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otpworks

Reviews: 1

THE MAD HATTER

The team of Jack and Duane arrived on time, explained what they were going to do, did it, cleaned up and were gone in the time they had said it would take. They left my room completely clean and arranged just as I had had it before they arrived. They were courteous and quiet. When I commented that the camera for the chimney was new since last time, they showed me the screen to watch. They reduced my fee because the roof was icy and they couldn't walk on it.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-24-2014

Thank you for the amazing review! The camera system we currently use was designed by the owner himself. We greatly appreciate your business and look forward to working with you again in the future. - The Mad Hatter

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suzing

Reviews: 2

Fabulous

Zak from the Mad Hatter came to clean my chimney and fireplace. He was on time and that was a hug he plus. He was so professional and very thorough. The technicians cover their shoes and your floors so your home does not get dirty. They vacuum your fireplace and chimney and then show you how they inspect all of the seams of your chimney with a camera. They check from the roof also. I was most impressed with how clean and polite and professional they were. I would highly recommend them and my technician Zak was just great.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-21-2014

Thank you for inviting our company into your home to perform the fireplace sweep and inspection. Zak is one of our best technicians, and he greatly appreciates your recommendation. Thank you for your business! -The Mad Hatter

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ChicagoCin

Reviews: 2

Safe, Warm, and Cozy

The home inspection completed during the purchase of our home noted that there was excess build-up in the fireplace and, based upon the inspection, we requested the current owners to have the fireplace and chimney professionally cleaned. At the closing, the current owners brought papers showing that the cleaning had been completed and "mentioned" as the receipt was handed over that there were a few suggestions. And that was that. Sadly, as a result of the thorough cleaning and check-up by Mad Hatter, there were come costly repairs that were needed, but not completed, by the former owners. We looked through the paperwork the former owners had received from Mad Hatter and were impressed with the pictures and thorough diagnosis and recommendations given. We visited Mad Hatter to find out what we would need to do to convert our wood burning fireplace into a gas log fireplace and to discuss if repairs were still necessary with those changes. The repairs were still necessary, but we were able to talk with the pros at Mad Hatter to understand the scope and discuss how to make our fireplace safe and usable again. Last Friday, James from Mad Hatter came out to repair our fireplace, clean it again, and install the gas logs. James was polite and thorough in his work. He was careful to cover the floor and furniture as needed. When he left, we were left with a repaired, functioning, and beautiful gas log fireplace that has already been warming our great room. Thanks, Mad Hatter

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-19-2014

Thank you for providing such a fantastic review of our services and our technician. We greatly appreciate your business and look forward to working with you in the near future. If you need anything else, please don't hesitate to give us a call! -The Mad Hatter

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uga65man

Reviews: 1

Superb Duct Cleaning Service

There are a lot of companies that advertise as providing duct cleaning services but none are better that Mad Hatter. Although they are by no means the least expensive service, they do the work right the first time. Michael and Chad were our service providers and they were a real pleasure to work with. I highly recommend them the next time you need your duct work cleaned.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-19-2014

Thank you for inviting our company into your home to perform the air duct cleaning; we greatly appreciate your review and recommendation! -The Mad Hatter

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Wdstk2014

Reviews: 1

Great Business, honest and trustworthy

I recently had some work done in my home, duct cleaning and Chimney sweep. Zak and Jody did a great job, Mad Hatter made sure that the job was not only up to their standards but my own standards as well. Great customer service also.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-15-2014

Thank you for writing a review of our services! We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

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JaninRoswell

Reviews: 2

Air Duct Cleaning

Zak and Jody were most professional and spent 5 hours cleaning my ducts then cleaned/vacuumed afterwards. They came highly recommended and were worth every penny!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-14-2014

Thank you so much for inviting our company into your home to perform the air duct cleaning. We greatly appreciate your recommendation. -The Mad Hatter

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eastsidechurch

Reviews: 2

The ABSOLUTE BEST!

The Mad Hatter is the most professional business that we have ever encountered. The guys, Duane and James, who came to our home 11/12 and Michael L and Ryan who came today 11/14 for a follow, were amazing. They were on time, professional, very, very nice and repaired our fireplace in a reasonable amount of time. Hang on to all four of them 'Mad Hatter." They are WONDERFUL and so are you. We think that you should open another business... teaching other companies what REAL customer service is all about. We will recommend you every chance that we get!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-14-2014

Thank you so much for writing such a fantastic review of our technicians and the services they provided. We greatly appreciate your business and look forward to working with you again in the near future! -The Mad Hatter

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 Real Family living life

emmmc2

Reviews: 1

Professional and Fast!

Great cleaning today by Michael L. Chad & Duane. They were very fast and did a through job. Thanks guys!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-11-2014

Thank you for choosing our company to perform service for you. We look forward to working with you again in the near future! -The Mad Hatter

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kjkdlg

Reviews: 1

Good experience!

Michael L. and Ryan P. were very courteous and professional. They worked efficiently and took time to explain the results. They even called to see if they could come earlier than scheduled! I would recommend Mad Hatter to neighbors and friends. Thanks!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-11-2014

Thank you so much for writing a review of our services. We greatly appreciate your recommendation! -The Mad Hatter

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KatherineK

Reviews: 1

Excellent inspection/cleaning/and repair

Zak and Jody from Mad Hatter came to my house this morning to inspect my long-unused fireplace. They were very courteous and professional and took great care to keep everything clean, which I appreciate! The inspection revealed a need to clean the fireplace and the need for facing gap sealant. All work was done with speed and expertise. The Mad Hatter cost structure had been clearly communicated to me back when I made the appointment so there were no surprises. Finally, both Zak and Jody were patient with my unease and unfamiliarity with fireplaces in general and took the time to explain to me how to safely light a fire and to use the gas starter, etc. I place a great value on courteous service and Zak and Jody could not have been more kind.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-06-2014

Thank you so much for writing such an amazing review of our services and technicians. We are glad to hear the entire process was informative, courteous and professional. We greatly appreciate your business and look forward to working with you in the future! -The Mad Hatter

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Agnews

Reviews: 2

Top Notch from start to finish!

These guys are the absolute best! Dennis and James deserve recognition for excellent customer service! I would recommend them to anyone! They were on time, professional, clean and did exactly what they said they would do. - Patrick and Karen Agnew, Dacula

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-04-2014

Thank you for writing such a great review of our technicians! We greatly appreciate your business and look forward to working with you again in the future! If you need anything else, please don't hesitate to give us a call. -The Mad Hatter

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AtlantaResidential

Reviews: 1

Great job!

Michael L., Ryan and Chad with 'The Mad Hatter' all did an excellent job. They were all highly professional and extremely pleasant and helpful.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-03-2014

Thank you for writing a review of our technicians! We appreciate your feedback and look forward to working with you in the near future! -The Mad Hatter

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pthoward

Reviews: 1

Mad Hatter

Zak and Jody came to check out our chimney and clean dryer vent and were professional, friendly and did a great job. Would totally recommend them for a job and will use this company again.

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 11-03-2014

Thank you for choosing our company to clean your chimney and dryer vent! We greatly appreciate your business! -The Mad Hatter

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jackie_bham

Reviews: 1

Professional Technician w/great service

Zak and Jody came out for duct and dryer vent cleaning. They did a throughout job! Very professional, very neat and the job was done timely. I've used Mad Hatter before and would gladly use them again in the future!

Mad Hatter Air Duct Cleaning & Chimney Sweep Service replied on 10-31-2014

Thank you for choosing our company to clean your air ducts and dryer vent. We look forward to working with you again! -The Mad Hatter

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Videos

Photos

Album: The Mad Hatter Family
1 of 2




The Mad Hatter Family