Select Floors works hard to provide dependable customer service, highly qualified installers, and high quality Atlanta hardwood floors to our customers. We have been in business over 15 years. In the last 10 years, we have served over 5,000 homeowners. At Select Floors, all our work and products are guaranteed. By offering turnkey service, you can rest assured that from the moment you walk into our showroom until the moment our installers leave your home, every aspect of the process is.. complete and just as you had expected it to be.
Select Floors offers a wide variety of products, including all major brands of carpet, tile, hardwood, laminate, cork and bamboo. We also carry whole line of green products, which have less impact on our environment and planet. For customers that are interested in finishing your Atlanta hardwood floors on site or just refinishing an existing floor, we would like to inform you that we have the dustless vacuum system.
The owners, operators, and estimators of Select Floors are former installers, so that gives us an advantage for troubleshooting an installation, and foreseeing potential problems prior to starting work. Our knowledge and know-how in the flooring business gives our customers the assurance that they will get a professional job done. See the difference-call us today!
We offer all types of floor covering, including:
* Solid Wood Floors
* Engineered Wood Floors
* Natural Stone
* We offer a whole line of green products, including carpets, that meet green label standards for less impact on the planet and environment.
Select Floors is fully licensed and insured. Schedule a free in-home consultation today! We are a Member of Direct Buy Atlanta.
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2012, 2013, 2014
Fully licensed and insured. Member of Angies List. 6 year member and 5 star rating with Home Servies. 3 years in Select Service Directory. Reliable and verified resources at www.reliable-verified.com .
We offer a whole line of green products, including carpets, that meet green label standards for less impact on the planet and environment.
I was in charge of having the floors redone for one of my offices.I had no idea where to even start. I had to get several quotes to compare and Allison was by far the most helpful when it came to... picking out and explaining the pricing differences and what she would recommend. We had laminate, ceramic tile, and carpeting done. There were 2 sets of stairs and it was a two story older office building. After shopping around with other companies, Select was reasonably and competitively priced, and the staff was extra courteous and helpful.The process was long, not by any fault of Select, but they stuck by us through it. We recently finished the whole project and the floors look amazing! Allison was a pleasure to work with, as was Elias and George. They are professional, and very personable. I would highly recommend their services to anyone who is going to have any flooring services done.VIEW MORE »VIEW LESS »
Select Floors and Allison were awesome to work with. Reasonably priced, excellent craftsmanship, friendly and customer service driven.
Wonderful company to work with. From initial estimate to the floors being completed, all of the crews/staff were great. The floors are exactly what we wanted and match our existing floors perfectly.
Thank you for the excellent feedback. Your satisfaction is of great importance to us. Please call us when you are ready to start your next flooring project!
Who knew that buying carpet for your home can be more painful than buying a car or a house if you select the WRONG carpet company. It's difficult to believe in this day and time that poor customer service is still alive and well. The total time from the initial meeting with George in our home to carpet installation was 48 LONG days from July 2nd to August 19th. We were told initially the carpet install date was July 29th, but may be delayed a week, which was fine. George then went on vacation. It was at that point, that communications initiated by Select Floors stopped. When we called on the 26th to confirm, then and only then did we learn it actually was now not expected until August 9th. On August 9th, since we had heard nothing, we called to find out if it was going to be installed that day. That's when we learned it was once again delayed until sometime the week of the 20th. If we hadn't called them to find out if our carpet was arriving on time, we would have never known that there was going to be yet another major delay. At this point, we have had to endure stepping over numerous boxes and furniture for over a month with no earthly idea of when we were getting our carpet. Talk about CRUEL and UNUSUAL punishment! We did eventually get our carpet installed. Installation was fine, we are very pleased with the carpet itself. Word of advice to you....choose another company!
Once again, we apologize for your inconvenience.
In response to the reply below from Select Floors, we did not receive prompt phone calls or updates and have a complete log of every conversation that we had to initiate in order to obtain updates on our purchase. When our carpet was finally installed, the office manager called the next day and never even bothered to ask how the installation went or if we were satisfied with the carpet. All Select Floors wanted was their final payment, which they received. This kind of poor customer service that bordered on rudeness was not appreciated. We deserved better. The response below from Select Floors is the first and only apology we received for the sub-par service and was only made after we wrote a poor review. That says everything.
Select Floors is extremely disappointed by your review. The carpet you selected was a very popular choice across the southeast and the manufacturer had production issues which caused a number of delays. Had you purchased this carpet elsewhere, you would have run into the same delay situation. Once you made your carpet selection, George advised you of a 3 week production delay and explained that this was only a "tentative" date. Understanding this situation, you chose to move forward and give Select Floors the customary 50% deposit. Select Floors either called and spoke with you or left a voicemail message each time we were advised of a delay. All phone messages we received from you were returned promptly. You also had the cell phone number of our office assistant to reach after hours and were given a 5% discount for your inconvenience. After we completed the installation, we collected the "balance due" as is customary. The production problem was frustrating for Select Floors, as it was out of our control. We worked hard with the manufacturer to get you your carpet as quickly as possible without compromising quality. We don't like to disappoint our customers and fully understand that word of mouth is our best form of advertising. Please accept our apology.
As an architectural designer I am familiar with representatives from most flooring manufacturers. When it came time to replace flooring in my home I discussed the options for both materials and installers. Select Floors was highly recommended by the flooring manufacturer I decided upon. Just to be sure, I googled for reviews and discovered all these great comments. They just completed installing both tile flooring and carpeting - each done by different teams specializing in their types of flooring. All the good things you find in these reviews is true. There was no hard sell - just knowledgeable recommendations, followed with quality installations by courteous crews... at a competitive price!
We appreciate your business and excellent review. It was a pleasure to work with you and the Select Floors Team looks forward to working with you again.
George and his team installed around 1,000 sq ft of carpet in my home. They educated me completely on all of the options available, advised me, based on my situation and needs. Didn't apply any sales pressure. The install was very professional and the installers were all very friendly as were the office staff. I've recommended Select Floors to many friends since my install and they have all echoed this experience. Going local is important and these guys do it right and treat you right every step of the way. Thanks to George and his team.
Thank you for the feedback. We work hard to be sure the customer is #1. We appreciate your sharing your experience with friends and family. Let us know when you are ready to start another flooring project!
We were very happy with Select Floor. Job well done. Jordan Family
We appreciate your feedback and look forward to working with you again!
Customer service is alive and well at Select Floors. I appreciate the extra time George spent with me in choosing tile and carpet for my home. The ladies in the office were most helpful as I changed my mind a few times and the installers(Marc and Ayman)did a fabulous job and were careful and courteous in my home. I would definitely use Select Floors again.
It was a pleasure to work with you and we appreciate your excellent feedback. Customer satisfaction is important to us and we look forward to working with you again!
George, Donna and team were great to work with. We asked Select Floors to replace 4 carpeted rooms with hard wood and match it up to the existing wood floor. Once complete it is impossible to tell what is old and what is new wood. The crew gave me a schedule of the work and completed everything as promised. Great company to work with and the results are perfect.
We appreciate the review...thank you! Customer satisfaction is important to us and we look forward to working with you again in the future. Enjoy your new hardwood floors!
We have used Select Floors on several jobs across the years and have always been pleased. Our most recent project was to put hardwood flooring in our family room. The pricing was very reasonable and the installers were fantastic! George and his team do an outstanding job throughout the entire process, we couldn't be happier and love our new floor.
Thank you for the wonderful review. We appreciate it as customer satisfaction is very important to the Select Floors Team. Enjoy your new floors and we look forward to seeing you when you are ready to start your next flooring project!
George and his team outdid themselves on my carpet installation ! On time and friendly customer service thru out! If you need flooring, you need Select Floors! Could not recommend them any higher!
We appreciate the excellent review. Your satisfaction is important to us and we are thrilled to have exceeded your expectations. We look forward to working with you again!
Select Floors has done many different project for us over the last 15 years including carpet, tile and hardwood flooring (LOTS of hardwood flooring!). George, the office staff and the installers always exceed expectations in every way. We wouldn't consider working with anyone else for our flooring needs.
We appreciate your business and excellent review. Your complete satisfaction is most important to us. We look forward to working with you on your next flooring project!
George is extremely knowledgeable and his team works efficiently,and do an extraordinary, quality job! I will recommend SelectFloors without hesitation!
Select Floors appreciates your kind words! It was a pleasure working with you and we look forward to working with you again.
I had new carpeting installed in two bedrooms and new tiling installed to replace carpeting in a sunroom and couldn't be happier with the results! George and his office staff were extremely helpful throughout the process and made sure that I was satisfied with the final product. And both installation teams - carpeting and tiling - were professional, courteous, and performed top-notch work. I wouldn't hesitate to use Select Floors again for future flooring projects around my home.
Thank you for the excellent review. It was a pleasure to work with you and Select Floors looks forward to working with you again on your next project. Enjoy!
We are very happy that we chose Select Floors to replace the carpeting in our new house. George and his staff were very responsive to our questions and concerns, and the installers did a great job. We love our new carpet - thanks Select Floors!
Thank you for letting us know! It was a pleasure to work with you and we look forward to assisting you with your future flooring needs. We appreciate your business. Happy Holidays from Select Floors.
The crew arrived at the scheduled time and wasted no time getting to work. Members of the crew were courteous and willing to make the extra effort in relocating some furniture and left over carpet. Attention to detail was noted and workmanship in cutting and fitting the carpet was excellent. As the crew did such a top job for me, I would not hesitate to use them again or recommend them to others. George started the quality circle by coming to my home and providing important technical details about the carpet, pad, and installation process-something that his competition failed to do. He even called the technical department at Beaulieu to verify the correct padding weight. Great Job! Also, the customer service provided at the beginning with Lynn was definitely helpful to seal the deal. Lynn was very pleasant and followed up with me to assure if I had any questions or concerns that she would be there to help me out. Thanks so much for a great experience.
We appreciate the excellent review. Your complete satisfaction is important to us. Enjoy your new carpet and call us when you are ready to start your next flooring project. Happy Holidays!
We worked with George and his team to install new hardwoods in our family room, fix the hardwoods where we had some water damage, refinish all of our hardwoods, install carpet, and install wrought iron balusters. Everything was completed as scheduled and looks beautiful. All of the workers were respectful and cleaned up after the job was completed. I highly recommend them for any of your needs.
We appreciate your business and excellent review. Enjoy the holidays and your new flooring! We look forward to working with you on your next flooring project.