At Chimney Solutions, we specialize in chimney sweeping, cleaning, aesthetic installation and renovation on fireplaces and chimneys. Whether your chimney sweeping or fireplace needs are residential, commercial, or industrial we can take care of it. We have years of experience satisfying customers throughout the southeastern USA. Atlanta, Alpharetta, Roswell, Cumming and the greater state of Georgia are central to our chimney sweep services.
Founded in 1998, Chimney Solutions strives to.. bring the highest level of professional and technical expertise to our service area. A member of the Better Business Bureau and the National Chimney Sweep Guild, we offer quality products and services at comparable prices. The rewards of protection of property and life, health and safety, as well as the education of our customers, others, and ourselves fuel our quest for excellence.
Chimney Solutions spends thousands of dollars each year on educating our CSIA Certified Chimney Sweep technicians and staff to ensure our professionals remain on top of industry standards, product knowledge, and best services & practices. Our staff is well equipped & prepared to keep your chimney and fireplace in proper working order and to keep your home and family safe.
Trust your chimney, fireplace, and venting systems to the Pros at Chimney Solutions. We provide the quality & reputation you deserve at a price you can afford! Call us today 404-796-8779.
Member of the Better Business Bureau and the National Chimney Sweep Guild. WE have CSIA certified technicians. Licensed, Bonded, and Insured.
* By Appointment Only
We use EPA certified products such as fireplaces, and recycle as many products as possible.
We had our fireplace/chimney cleaned last fall by Chimney Solutions professional Chris Cox. He made some recommendations regarding keeping the flue clean and to replace the cap and liner. He... climbed on the roof, took pictures and showed them to us confirming the leak and need to replace the cap and liner. We followed up and had the additional work done by Chimney Solutions shortly thereafter. Because of our very satisfactory experience last year with Chimney Solutions we had them return again this fall to clean and inspect the fireplace and chimney again. Once again Chris Cox came out to service our fireplace and chimney. Chris is courteous, neat in his work and thorough in his explanations. It is both professional and nice to have the tech hand you his business card immediately upon arrival. Thankfully no problems this year! We would most definitely recommend Chimney Solutions to anyone whether they needed just a cleaning or major repairs. In a year or two we will probably need to have the floor and back wall of the fireplace replaced/rebuilt. We will definitely have Chimney Solutions come and do the work for us. P.S. Last year when we had the cap and liner replaced the tech was kind enough to take down an old satellite dish while he was on the roof. We appreciated this very much.VIEW MORE »VIEW LESS »
My tech was Mike Walker. He arrived on time with visible credentials/ID. He was knowledgeable and friendly, and spent ample time on the inspection and also to discuss his findings with me. Very satisfied!
Sent an email from the website, got a call, scheduled the appointment, they were flexible with openings right before the holidays and were right on time, clean, professional service (in and out in less than 45 minutes) Great peace of mind to light my fire this Christmas season. Thanks!
The technician arrived right on time and was extremely professional and courteous. There was absolutely no mess. He inspected and cleaned our chimney and recommended some additional repairs. While the repairs are needed, we felt that their estimates were a bit high; however, there was no pressure, and again, very professional. Would use them again.
Chimney Solutions came out and did a inspection and cleaning on our chimney. They tech was professional and did a great job without making a mess.
I was extremely impressed with this company. For one they were not one minute late for our appointed time. I even asked on the phone if they were like the cable company and how close to our appointment time would a service person arrive. He was to the minute on time. I was also extremely impressed with the fact my home was left as clean as when the gentleman first arrived. You couldn't even tell they had been there at all. I expected them to tell me I had numerous costly repairs necessary as alot of service companies do. They found no recommended repairs except that I get my chimney cleaned again next year. The man who arrived at my house was easy to understand, patient and very knowledgeable. I have already and will continue to recommend this company to my friends and family without hesitation. Kudo's and hats off to this company. Job well done.
The tech never showed up -- he did call and told me he had a family emergency -- no problem. Then said he would come the next day -- he did not. I called twice and he stated that he was busy on another job and he left me a voice mail. I thought that was tacky so I used another business which turned out to be 60$ cheaper and much more professional. Kudzu has dissapointed me w/this business referral. I do not recommend using this business.
7-26-07 Highly recommended, Chimney Solutions came out with in 24 hours of calling to do a level II chimney inspection at $80 per flu. The inspection revealed numerous problems. CS offered a comprehensive plan to repair the issues and bring the 1960-built chimneys up to code. To ensure the validity of the quote, I called a competitor chimney sweep company to do a 2nd inspection. This 2nd company found the exact same issues as CS and at a cost comparable with CS. Chimney Solutions was efficient, quick, and very knowledgeable. I would recommend Chimney Solutions for a chimney repair.
They recommended thousands of dollars of repairs to our fireplace. I had a smaller competitor out today who inspected and said nothing was wrong, and as long as I have my fireplaces cleaned annually, they will be fine. The latter didn't charge a service call and has been in business for 25 years, so I can't imagine why he'd say this if it weren't true.
Arrived on time, Friendly and very professional. No mess in house while cleaning chimney progressed. The rate was very reasonable for the amount of work that was done. This is who to call if chimney needs cleaning or repair. I will use again.
First time using this vendor. Rushed home from work to ensure that I would be there at appointed time. Had to call company at 20 minutes after to find out where service tech was. Was informed that Tech would be another 20-30 minutes. Service Tech still a no show at 50 minutes past so I called to cancel because I was getting irritated and losing my happy thoughts. Not a good use of my time. Company did call and offer a discount if I would reschedule, but I declined. Office staff very friendly and apologetic, but I was just not interested in using them since this was my first experience and we were getting off to such a shaky start. Cleaning is $189 and takes about 40 minutes per the office, so since that's more than I make per hour I had different expectations I guess. FOLLOWUP NOTE: no, they DID NOT give me a reason for the tech no show other than telling me the man's ethnic background - so thanks, people, but I don't think I'm being unreasonable with the 1 star. Plus, other company came out - told me that gas chimneys usually don't need to be cleaned. Showed up on time and charged me for inspection only at 1/3 the cost of Chimney Solutions quote. Rebuttal 2/20/07: Funny, I would be more concerned that your office staff makes potential customers feel ill at ease by making THEM find the tech and then explaining the no show away as "I don't know - he's ROMANIAN". By the way - I'm a quarter Romanian gypsy on my father's side. So the heck with that.
In response to the review posted by justduckie: Customer satisfaction is extremely important to us and we do our best to make sure that our customers are happy and safe. Unfortunately, we are not perfect and we make mistakes. What we found most disconcerting with this review was the fact that another company told this person that "gas chimneys usually don't need to be cleaned." To the contrary, most gas appliance manufactures recommend cleanings in addition to annual inspections. If you cannot locate your manual, chances are you can find a printable copy online. In regards to our prices, we are licensed, bonded, and insured and our technicians are fully certified by the Chimney Safety Institute of America. Unless the individual or company that you hire can guarantee the same, I would spend the extra dollars to make sure that you have a qualified professional in your home. Your home and your safety are worth it.
We had Van from Chimney Solutions out to clean our chimney. He arrived on time, was courteous and friendly, and did the job efficiently. He cleaned up after himself and left no traces he'd been there doing a messy job.
We have used Chimney Solutions for many years; the staff is always friendly and dependable. A problem with our fireplace was immediately corrected by them with a refund after we had paid for the work because they felt we shouldn't have been charged.
It was a pleasure to deal with a company that treated us like a valued customer. Everyone was professional and friendly from the receptionist to the technician who performed the work. This is a rarity these days.
I called Chimney Solutions to give me an estimate to replace my chimney cap. They told me there was a charge of $129 for this. The tech came out and could not give an estimate, an inspection was needed. We were not at home, so they mailed the tech sheet. We decided to go with another company, but mailed the $129. Chimney Solutions called back and said nothing was owed since the inspection wasn't done and mailed back my check. That's honesty!
Good quality service. Knowledgeable staff. Look for coupons in those little stapled coupon books that come in the mail. They also have coupons on their website.
We have a 30 year old house ,and the chimney was in bad shape.Another company told us that we needed extensive repairs, so I got another opinion and Chimney Solutions told me that all those repairs were unnecessary and did the repairs that were necessary. They did a great job.