Precision Appliance Service Co. Appliance Rental & Repair Services

Precision Appliance Service Co.

(770) 464-0205

3904 North Druid Hills RoadDecatur, GA 30033   map »
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Business overview

Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.

We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,

Contact Precision Appliance Service to schedule your next appointment.

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Brands Rented or Repaired

  • Admiral
  • Amana
  • Coldspot
  • Fisher & Paykel
  • Frigidaire
  • General Electric - Hotpoint
  • Gibson
  • Ice-O-Matic
  • In-Sink-Erator
  • Jenn-air
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • LG
  • Magic Chef
  • Maytag
  • Sub-Zero
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Commercial Accounts
  • Estimates
  • General Repairs
  • In-Home Services
  • Maintenance & Cleaning
  • Next Day Service
  • Old Appliance Removal
  • Repairs & Maintenance
  • Same-Day Service
  • Testing & Diagnostics

Types Rented

  • Air Conditioners
  • Dishwashers
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Types Repaired

  • Dishwashers
  • Dryer Vents
  • Dryers
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Trash Compactors
  • Washing Machines

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00pm
  • 1:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2001

Documents

[PDF] Testimonials

Green Credentials

We recycle all electronic parts,plastic parts, and cardboard boxes.

Languages Spoken

  • English

Reviews

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Good Service, 7/25/2015

I called one morning and Lisa came out that afternoon. She checked my dryer and qucikly determikned my problem. While I thought I might need a new $100 belt that she could have sold me, she honestly... told me my old belt was in good condition. She quickly made the repairs and had my dryer running in less than 30 minutes. I'll certainly call Precision for my next repair.

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Very satisfied!, 6/19/2015

The repair tech, Eugene, came at the scheduled time. He promptly diagnosed the problem with my oven to be with the main board. Replacing the board was going to be very expensive and time consuming.... He offered a safe, work-around solution that cost a fraction of the price. He even wrote down all the part numbers for me. On top of all this, he called two days later to make sure the oven was working properly and I was satisfied. I can't ask for any better than this. Highly recommended!

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Videos & Photos

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Photos (16 photos)

  • Freezer Repair
  • Washer / Dryer Repair
  • Fridge Repair
  • Stovetop Repair
  • Kitchen Appliance Repair
  • Refrigerator Repair
  • Oven Repair
  • Dryer Repair
  • Oven Repair
  • Kitchen Appliance REpair
  • Freezer Repair
  • Dryer repair
  • Refrigerator Repair
  • Stove Repair
  • Microwave Repair
  • Appliance Repair


Freezer Repair

Linked Review

HikerGirl12

Reviews: 4

The Best

I've used Jason on several repair jobs in my home. He is extremely dependable, knowledgeable, and affordable. I would recommend Jason to anyone.

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More Reviews

lesb32

Reviews: 4

A Good Man

My wall oven would not start. Jason pulled the oven out of the wall. Fixed the problem and returned the oven to its original place. Sounds easy, but it was not. I would use him again and recommend him.

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MPalmer

Reviews: 7

Did not show up for Appointment, no call

I used this service back in 2011 for my dryer. Bobby was extremely knowledgeable and reasonable for the work he did. Therefore, I called him the on Thursday to set up an appointment to take a look at the refrigerator/freezer because it suddenly stopped working. Appointment was setup for Friday at 5pm since he is doing this part time now due to economics. He never showed up and he never called. I called a couple of times trying to reach him to find out if there was some problem and to reschedule. It is now Saturday morning and I still have not heard back from Bobby. I even emailed him from his webpage, but received no contact. I really dislike having service scheduled then not only have a no show, but not even a phone call to alert me to a problem. I think because he is no longer doing this business full time, his options are few. I am sorry it came down to this because I truly liked him and was impressed with his work. Do not bother contacting him as his main focus is not on this business and you may experience the same problem I faced yesterday. I have since called another service and will not give Bobby my business. Edit: Bobby finally called me the next day after I had already written my initial report. I told him then that all he had to have done was to pick up the phone when my appt time was and give me a call. I would have accommodated a change in schedule, but to not communicate until over 12 hours after appt time is unacceptable.

Precision Appliance Service Co. replied on 09-28-2013

Did contact this customer about the missed appointment to let her know that I was sorry about this issue. We are focused on this business again sorry for the missed appointment.

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Davidddd

Reviews: 2

Service Call

I called Bobby regarding a washing machine that would not drain. Apparently, his company no longer services my area due to the distance from their shop. However, Bobby asked me specifically what was wrong with the machine and then diagnosed it and talked me through draining and cleaning the filter. Bobby was right. It was a clogged filter and now the washing machine drains like new. That's honesty and integrity. Way to go Bobby. Bravo!

Precision Appliance Service Co. replied on 09-28-2013

Thank you for your business.

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Brovana

Reviews: 3

Saved me $$$$

Spoke to Bobby right before I decided to junk my broken dryer, but he told me what it likely was based on my description (and the other possible more expensive issues). He was correct and saved me hundreds of dollars by not buying a new dryer. Honest and a great value is all I can ask. Will be using him for all my repairs in the future.

Precision Appliance Service Co. replied on 09-28-2013

Thank you for your business.

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Pete0510

Reviews: 1

Disappointed

I wish I could comment on the quality of their service because they have such great reviews, but Bobby was so late that I had to cancel. My appointment was originally setup for after 12:00pm, but I wasn't given any idea what the window would be. At around 2:00pm he calls me and says he'll be at my house at 3:00pm. I give him credit for texting me at about 3:15pm saying he'll be late, but he doesn't give me a time. About an hour goes by and I don't hear from him, so I have to text him back to find out if he's still coming. He writes back pretty quickly saying he's "on the way". After almost another hour he's not at my house so I call him, at which point I found out he's still about 20 miles from my house in heavy rush hour traffic (and not at all apologetic). At that point I had no point to cancel because I had to leave. I don't entirely blame Bobby, although his communication could have been better. He was just overbooked plain and simple. I wish I hadn't taken off of work for this.

Precision Appliance Service Co. replied on 06-07-2013

We try our best to reach every customer sceduled each day. What the customer said is true we did talk and text each other back and forth. The previous job took almost 2 hours to complete so I was late getting his direction. This is why we don't give time frames because you never know how long a job will take. Sorry for not being able to help you with your leaking refrigerator and I will try to do better.

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schambless24

Reviews: 4

Helpful and friendly!

Our refrigerator has been having problems keeping temperature so I called Always Affordable. I was sad to hear that they dont service our area, but they were nice enough to stay on the phone and troubleshoot what the problem could be and then recommend someone in my area to call. My husband was actually able to go purchase a thermostat and replace it himself and now the fridge seems fine! So, these guys saved us a lot of money by just being friendly and helpful even though it didnt really benefit them. Thanks!

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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galady101

Reviews: 3

Simple dryer fix undiagnosed

I had an issue with my dryer not heating evenly so I called this company. While they were prompt and courteous, I was told I'd have to get a dryer vent cleaning (which they do not do). After getting a professional in for that, I was told the issue was actually that my dryer was too close to the wall and the heat couldn't get through (dryer vent was unclogged and it turns out wouldn't be able to get clogged b/c of the design). I paid good money for a very poor diagnosis. I wouldn't recommend.

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Setsuna

Reviews: 8

Great Service & would definitely recommend !

My Fridge/Freezer stopped working on us, and so I called Always Affordable, the kind lady was able to fit me in their busy schedule, and technician Jason was great and very professional. He recommend somethings I needed to do, and advised me of what to expect out of the repair. I am very satisfied with the repair and the advise given. Will definitely recommend Always Affordable to any one looking for an appliance repair. Also the price for the repair was not jaw dropping, and really affordable vs. buying a new fridge.

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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Wolfpack_13

Reviews: 1

Best in Town

Always Affordable is the best repair company in town. This company is great. They came in to fix my washing machine.Parts in the truck.Great customer service. If any of my friends need a appliance repaired. I will be telling them to give them a call.

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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lord_sag

Reviews: 10

Good Value, Excellent Service

I contacted Always Affordable when my convection oven started having fault codes appear. After talking the problem through with Bobby we agreed that the panel on the oven was what needed replacing. Another electrician told me both the panel and board needed replacing, nearly doubling the overall cost of the job. Bobby was prompt, friendly, and knowledgable...a pleasure to do business with.

Precision Appliance Service Co. replied on 06-07-2013

thank you for your business.

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mycrauft

Reviews: 1

Trustworthy service.

My experience with Always Affordable Appliance repair was fantastic. I had a dryer that had stopped turning after 5 years of use. High end Whirlpool. I called different appliance repair place closer to my area. Tech showed up 2 hours late. When I asked for ID he balked and said he had to go find it in his truck. The guy then went outside, got in his van and sped away. Very suspicious So I did some more research including here on Kudzu and found Always Affordable Appliance Repair. Turns out its a husband and wife run company where Bobby, the own does most of the work. I was able to request Bobby and speak with him before he came out. Bobby managed to fit me in on short notice and was on time for the appointment. Bobby is a true professional. He diagnosed the problem and ordered the part. Installed a couple of days later. Dryer is working like a champ after replacing the interface. Pricing was very competitive for the part (i checked it out online) and labor. To those looking for an appliance repair company I would highly recommend Bobby. Its a small company and it seems like they are very busy so you may have to wait a bit longer for service but its worth it. After my disconcerting experience with the first company i did some more reading and discovered that there are multiple appliance repair listings that all go to the same number. Bottom line: Bobby is great. Integrity goes a long way.

Precision Appliance Service Co. replied on 06-07-2013

We take pride in doing the right thing. Thank you for your business.

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Wynterwin

Reviews: 1

Wow!

This company deserves all the kudos it has received. Used them just yesterday based on recommendations found here. Got prompt professional same day service on my washing machine. Wish Bobby and his staff all the best in the new year. Definitely will use them again!

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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value4me

Reviews: 4

Affordable and Expert!

My Whirlpool wall oven (only 8 yrs young) lost power the week before Thanksgiving. Luckily, the needed part (electronic control panel) was available. He got in touch almost immediately, was able to replace the part on the same day, and I'm back in business with baking. Very professional and knowledgeable--I recommend him and will use him again if I have another appliance breakdown. From what he told me of current large appliances, we can all expect them to need repair or replacement when they turn about 5 years. Not welcome news, but how would they keep selling appliances if they lasted 10-15 years?

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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Firefly09

Reviews: 2

At Last!

My gas dryer stopped producing heat. I called Always Affordable Appliance Repair and the owner answered right away. Bobby knew what was wrong just from my description over the phone. He arrived on time the next day and fixed the problem, a blown fuse, and charged me $65 less than his estimate! Bobby's experience (18 years in the field) and incredible knowledge, his ability to educate the customer, his punctuality, straight forward courtesy and commitment to keeping costs down make him a rare gem in his field, truly impressive. I consider myself very lucky to have found him and would definitely call him again for future repairs.

Precision Appliance Service Co. replied on 06-07-2013

Thank you for your business.

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JudyMcC

Reviews: 7

Diamond in the Rough..

This was a rare, rare find and I feel like my life has improved just meeting them. When my washing machine broke, I looked at the new water-saving machines out there and was not happy, so I called Bobby at AAAR. He came on his scheduled day, diagnosed it in less than 60 seconds and repaired it in less than a half hour. I was sooo impressed. Professional and pleasant and very, very reasonable. I've had so many bad experiences with repairmen so I was bracing for the worst but was so happy with the results. Truly a find. Staying in my rolodex!

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Photos

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Freezer Repair