QCare is a family owned professional cleaning company committed to providing superior cleaning services, at affordable prices, with the highest level of customer care. Since 1997, we've been Atlanta's first choice for fine carpet cleaning, area rug cleaning, upholstery cleaning, window cleaning, maid cleaning and other home cleaning services. With over 7,500 loyal clients in Atlanta and the northern Atlanta metro communities, we know what it takes to provide the very best care and service to.. every client, on every job, every day!
QCare cleaning services are individually managed under three distinct service groups to ensure that you are being served by technicians that are specifically trained, certified and equipped for each cleaning service we offer, including carpet & rug cleaning, maid service and window cleaning. All of our employees (never subcontractors) must pass extensive background checks and are uniformed, fully insured, clean-cut and fluent in English. Our Customer Service reps can assist you with any of our services to ensure a smooth and seamless experience when booking, scheduling and managing your cleaning appointments.
QCare Gets Carpets So Clean the Manufacturer Approves
Our exclusive Q12 Carpet Cleaning System, IICRC Certified Technicians, and top-of the line cleaning equipment provide the ONLY cleaning method required by all major carpet manufacturers. Most importantly, it yields the most thorough deep cleaning results available utilizing Fresh-Water Extraction and plant-based GREEN cleaning solutions. No marketing gimmicks - "magic water" or sponges. We offer FREE subsequent visits for Accidental Food and Beverage Spills for one whole year with 3M Scotchgard treatments! NO OTHER CARPET CLEANER will give you such a warranty!
QCare's industry leading carpet cleaning techniques are also effective on area rugs, fine carpets and upholstery. Whether you need a single room or an entire home cleaned, QCare technicians will leave your carpets looking as fresh as they day they were installed.
From Atlanta to Alpharetta to Norcross QCare Maids Get Homes and Offices Clean
Our Premier Maid Cleaning Service provides household cleaning with a focus on highly personalized service, quality of work and cleaning consistency while utilizing environmentally friendly cleaning products. We offer weekly, bi-weekly and monthly scheduled services; as well as one-time and move-in move-out appointments.
Our maids work in pairs, ensuring a thorough and efficient job. Best of all, we're pet friendly! Not only will our maids clean to your satisfaction using cleaning products that are environmentally safe for family and pets, they will make sure there are no lingering pet odors.
QCare Makes Windows Shine
Our Window Cleaning Service includes hand washed, towel dried window cleaning (Inside, Outside & Storms), chandelier and fan cleaning, gutter and downspout cleaning, and house, pavement & deck pressure washing; all performed by our experienced fully insured employees - we never use subcontractors. Attention to detail, reliability and our dedicated customer service team guarantees you the best cleaning experience in Atlanta.
One Cleaning Company, Many Cleaning Services
QCare is bonded and insured and serves the entire northern Atlanta suburbs, including Roswell, Alpharetta, Milton, John's Creek, Marietta, Suwanee, Duluth and Norcross. From our professional, trust-worthy technicians that you will feel comfortable inviting into your home to our award winning customer service with complete follow-up to make sure your appointment met all of your expectations, QCare is the BEST value among any carpet, window and maid cleaning choice available.
Our 100% Money-Back Guarantee ensures your complete satisfaction.
Please call us today! 770-594-1836
2012, 2013, 2014, 2015
QCARE holds "Certified Firm" status with the INSTITUTE OF INSPECTION, CLEANING, AND RESTORATION CERTIFICATION (www.IICRC.org), and as such has pledged to implement advanced training programs for certification of all Technicians engaged in providing services to the customer in cleaning and restoration and has pledged its support in maintaining a professional attitude in the conduct of its daily business at all times; providing our customers with the highest degree of professionalism possible.
[PDF] QCare Proof of Insurance
[PDF] SHAW REQUIRES Hot Water Cleaning to Maintain Warranty
[PDF] Mohawk Carpet Care Guidlines Recommends Hot Water Extraction Cleaning Method used by QCare
[PDF] BEAULIEU Recommends Steam Cleaning ONLY
[PDF] Carpet & Rug Institute - Certified Seal of Approval
QCare uses ONLY organic green cleaning solutions for all carpet, upholstery, rug and maid cleaning; solutions that help keep your home clean and offer the safest and most effective clean on the market today. Our organic green cleaning solutions have been extensively tested in our training lab and we are excited to let our customers know that they actually clean better than our previous solutions!
Team 1 just left our house clean for the holidays. A special thanks to Cynthia who takes extra special care of our home - including greeting our animals.
Team 2 with Heather and Chelsea do an excellent job with cleaning our house each week! Would definitely recommend!
Cant work in the rain. When I schedule my powerwashing no one mention that we do not work in the rain. I understand if its thudering and lighing but it was just sprinkling. When they call the caller id never mention it was Qcare. The customer no service person said the window washing crew does not wrork in the rain. I never order window washer I order power washing. She never offered a solution never called in advance to see if we still wanted the job. No one I mean no one could help me solve the issue. Do not use this company the comminication with the customer is not clear and the scheduling does not disclose all the facts how they work and if they every work for the customer.
This customer was scheduled for a house pressure washing service with an arrival time between 12 -3 P.M. Our Service Manager called around 9 A.M. to inform the customer that we would like to re-schedule his appointment due to the heavy rain which presented an unsafe working condition for our work crew. The customer became belligerent and insisted we try to come out so our manager held the crew back for a couple of hours to see if weather conditions would improve. At around 12 P.M. the rain was still heavy at our office so we called to inform the customer that we must cancel the appointment and reschedule for a better time. He was rude and ugly with our service manager and showed a complete disregard for the weather conditions and the safety of our employees. We work very hard to provide the best service and customer experience for all of our customers but we will not compromise the safety of our employees.
Team A always does an outstanding job with the cleaning. Efficient and thorough Thank you for all of your hard work
Just had my windows cleaned by Q Care and once again I was impressed by their workers. Danete and Seth were professional, quick and courteous. Highly recommend Q care!
Last edited on 3/27/2015
I have had QCare cleaning my apartment for 2 years now . Chelsea and heather provide consistent quality cleaning every time. Chelsea and Heather are professional and courteous and I trust them to be in my house even when I'm not here.Chelsea and Heather are an awesome crew and I have them regularly.
Last edited on 2/4/2016
Seth and Mike arrived early and completed all work to specifications. They were both very professional, friendly and engaged in their work. They make a great team! They also kept me informed of their progress. I can easily recommend them and will use QCare again.
I've used QCare for 14+ yrs and they're always priced fairly, on time and do a great job. Hire them today.
David Smith & his helper arrived right on time. He did a very thorough, neat job. All minor spots were removed, and the carpets look brand new again! David was very courteous, and he completed the job in a timely manner. I plan to use QCare again and woul recommend it to others.
Last edited on 12/10/2014
David, a certified technician with QCare Simply Clean in Roswell, left our house a few hours ago after doing a great job for us. He was on time, courteous and professional. After explaining the process and giving me an estimated time frame for completion he cleaned the carpet in 2 rooms and cleaned 2 area rugs. This is my second time using QCare and I never hesitate to recommend them. Next year I will request that they send David.
Last edited on 12/6/2014
Our Qcare crew of Daniel and Chris provided perfect carpet cleaning services, including Scotch Guard protection which we need with our new puppy. We trust Qcare and all their crews, but Daniel and any teammate he brings to our home is ALWAYS courteous, fast, effective, and full of good ideas for us to maintain our beautiful clean carpets.
I called for an estimate, they came out to clean the carpets the next day. Daniel S. performed everything as expected for the price expected. It was a pleasure and I am confident in there performance and will use them again.
Overall I had a very good experience with QCare carpet cleaning service. The technicians (David and Chris) were very polite, efficient and experienced. I would use Qcare again!
We hired Qcare to clean our home after the interior was painted - in preparation to put our house on the market. Overall, the first visit was ok. The maid got grease on our sofa somehow, so they had to send out an upholstery cleaner. They also missed dusting quite a few pieces of furniture. I gave them a pass because it was their first visit and there was a lot of paint dust everywhere. So, I provide that feedback and asked them to set up weekly visits while our house is on the market. The second visit was scheduled for 90 minutes. I set it up over the phone and was told they would arrive between 12-3. Then I received a confirmation email telling me they would arrive between 8:30 and 9:30 in the morning - so we had to rearrange schedules so someone could be at home . Our house is completely picked up and very clean because it's going on the market. We only needed a 90 minute visit. I decided to dust everything myself because of the previous experience. I came home to dust bunnies everywhere on the hardwood floors. The area in our kitchen near a built in desk was not vacuumed and the trash wasn't emptied. The floors didn't look like they'd been cleaned. I can't tell if they vacuumed the oriental rugs or not. Bottom line - I'm not anal or looking for perfection - just a clean house. They said they would send someone out to correct the problem. I declined. Will not use again or recommend.
We sincerely apologize for the few things we missed in your home. At QCare, we take great pride in immediate response to our customers concerns. We realize we won’t always be perfect but we will always care and do everything possible to make things right. We immediately sent someone out to clean the couch on our first visit. Like all homes that have any construction, painting, etc. we tell our customers it takes more than 2 cleanings for dust to be noticeably diminished. The husband did a walk through with the maids and said the house looked good before the maids left for their next job. We later learned that the husband and realtor moved rugs across the newly cleaned floor. We have a 100% satisfaction guarantee. We offered to come back out to re-clean those areas but the home owner declined. We try our best to please every customer and to do as the customer expects. Despite our efforts she was not happy.
I care for dogs in my home every so often & have a dog of my own. Daniel Smith did an excellent cleaning job on my couch, wing back, over-sized chair & ottoman. The pattern on the chair & ottoman came out beautifully after Daniel cleaned them. People suggested I get rid of these two pieces. So glad I still have the furniture. Very professional, prompt & honest.
Last edited on 9/16/2014
I have used QCare for 10 years and they have always done a wonderful job and have been very professional. Today they cleaned up two different stains from my carpets that I was worried might not come out. Thank you QCare.
Have a rental property so need carpet cleaning almost every time tenants move out. I decided to try them for this year, and was truly a great experience. They gave me a reasonable quote over the phone, arrived on time, did a great job cleaning the carpets, and were courteous. Would def. be using them next year !
I love Q-Care and have used them for many years. Recently my dog knocked over a milkshake on my loveseat. UUgh - who to call? I went to my go to carpet cleaners. They are professional, courteous and punctual. Daniel worked extra hard to make my sofa look like new!! Thanks Daniel and Q-Care