QCare is a family owned professional cleaning company committed to providing superior cleaning services, at affordable prices, with the highest level of customer care. Since 1997, we've been Atlanta's first choice for fine carpet cleaning, area rug cleaning, upholstery cleaning, window cleaning, maid cleaning and other home cleaning services. With over 7,500 loyal clients in Atlanta and the northern Atlanta metro communities, we know what it takes to provide the very best care and service to.. every client, on every job, every day!
QCare cleaning services are individually managed under three distinct service groups to ensure that you are being served by technicians that are specifically trained, certified and equipped for each cleaning service we offer, including carpet & rug cleaning, maid service and window cleaning. All of our employees (never subcontractors) must pass extensive background checks and are uniformed, fully insured, clean-cut and fluent in English. Our Customer Service reps can assist you with any of our services to ensure a smooth and seamless experience when booking, scheduling and managing your cleaning appointments.
QCare Gets Carpets So Clean the Manufacturer Approves
Our exclusive Q12 Carpet Cleaning System, IICRC Certified Technicians, and top-of the line cleaning equipment provide the ONLY cleaning method required by all major carpet manufacturers. Most importantly, it yields the most thorough deep cleaning results available utilizing Fresh-Water Extraction and plant-based GREEN cleaning solutions. No marketing gimmicks - "magic water" or sponges. We offer FREE subsequent visits for Accidental Food and Beverage Spills for one whole year with 3M Scotchgard treatments! NO OTHER CARPET CLEANER will give you such a warranty!
QCare's industry leading carpet cleaning techniques are also effective on area rugs, fine carpets and upholstery. Whether you need a single room or an entire home cleaned, QCare technicians will leave your carpets looking as fresh as they day they were installed.
From Atlanta to Alpharetta to Norcross QCare Maids Get Homes and Offices Clean
Our Premier Maid Cleaning Service provides household cleaning with a focus on highly personalized service, quality of work and cleaning consistency while utilizing environmentally friendly cleaning products. We offer weekly, bi-weekly and monthly scheduled services; as well as one-time and move-in move-out appointments.
Our maids work in pairs, ensuring a thorough and efficient job. Best of all, we're pet friendly! Not only will our maids clean to your satisfaction using cleaning products that are environmentally safe for family and pets, they will make sure there are no lingering pet odors.
QCare Makes Windows Shine
Our Window Cleaning Service includes hand washed, towel dried window cleaning (Inside, Outside & Storms), chandelier and fan cleaning, gutter and downspout cleaning, and house, pavement & deck pressure washing; all performed by our experienced fully insured employees - we never use subcontractors. Attention to detail, reliability and our dedicated customer service team guarantees you the best cleaning experience in Atlanta.
One Cleaning Company, Many Cleaning Services
QCare is bonded and insured and serves the entire northern Atlanta suburbs, including Roswell, Alpharetta, Milton, John's Creek, Marietta, Suwanee, Duluth and Norcross. From our professional, trust-worthy technicians that you will feel comfortable inviting into your home to our award winning customer service with complete follow-up to make sure your appointment met all of your expectations, QCare is the BEST value among any carpet, window and maid cleaning choice available.
Our 100% Money-Back Guarantee ensures your complete satisfaction.
Please call us today! 770-594-1836
2012, 2013, 2014
QCARE holds "Certified Firm" status with the INSTITUTE OF INSPECTION, CLEANING, AND RESTORATION CERTIFICATION (www.IICRC.org), and as such has pledged to implement advanced training programs for certification of all Technicians engaged in providing services to the customer in cleaning and restoration and has pledged its support in maintaining a professional attitude in the conduct of its daily business at all times; providing our customers with the highest degree of professionalism possible.
[PDF] QCare Proof of Insurance
[PDF] SHAW REQUIRES Hot Water Cleaning to Maintain Warranty
[PDF] Mohawk Carpet Care Guidlines Recommends Hot Water Extraction Cleaning Method used by QCare
[PDF] BEAULIEU Recommends Steam Cleaning ONLY
[PDF] Carpet & Rug Institute - Certified Seal of Approval
QCare uses ONLY organic green cleaning solutions for all carpet, upholstery, rug and maid cleaning; solutions that help keep your home clean and offer the safest and most effective clean on the market today. Our organic green cleaning solutions have been extensively tested in our training lab and we are excited to let our customers know that they actually clean better than our previous solutions!
Seth and Mike arrived early and completed all work to specifications. They were both very professional, friendly and engaged in their work. They make a great team! They also kept me informed of... their progress. I can easily recommend them and will use QCare again.VIEW MORE »VIEW LESS »
I've used QCare for 14+ yrs and they're always priced fairly, on time and do a great job. Hire them today.
Cant work in the rain. When I schedule my powerwashing no one mention that we do not work in the rain. I understand if its thudering and lighing but it was just sprinkling. When they call the caller id never mention it was Qcare. The customer no service person said the window washing crew does not wrork in the rain. I never order window washer I order power washing. She never offered a solution never called in advance to see if we still wanted the job. No one I mean no one could help me solve the issue. Do not use this company the comminication with the customer is not clear and the scheduling does not disclose all the facts how they work and if they every work for the customer.
This customer was scheduled for a house pressure washing service with an arrival time between 12 -3 P.M. Our Service Manager called around 9 A.M. to inform the customer that we would like to re-schedule his appointment due to the heavy rain which presented an unsafe working condition for our work crew. The customer became belligerent and insisted we try to come out so our manager held the crew back for a couple of hours to see if weather conditions would improve. At around 12 P.M. the rain was still heavy at our office so we called to inform the customer that we must cancel the appointment and reschedule for a better time. He was rude and ugly with our service manager and showed a complete disregard for the weather conditions and the safety of our employees. We work very hard to provide the best service and customer experience for all of our customers but we will not compromise the safety of our employees.
I've had many house cleaners the past 30 years, but none as efficient and hard working as QCare. Barb and her team are over-the-top amazing! It was "love at first sight" when I saw how accommodating and thorough she is. Barb loves to make the customer happy and does so with a great attitude. I highly recommend!
I need a service who, in addition to doing a super job, can accommodate my personal schedule ... Barb is the best, no joke ... and her new colleage Meghan is awesome. V. friendly staff and accommodating. Pam Robinson, North GA
Over the past 3 months, we've had the teams of Tabitha & Heather, Heather & Meghan, and today, Meghan & Taylor. All have done a fabulous job and our office looks like a new place every time they come (very refreshing!) I will be using this company for my home cleaning as well. Great Job!
our family has used Q-care for many years and I can say without any reservations that they are the best value and most reliable carpet cleaning service in town. They are very responsive, great quality, reasonably priced, friendly staff, and very reliable. If you have carpet cleaning needs, you need look no further. The Long's
We had our initial house cleaning today and it went very well. Barb and Rochelle did a great job and were very nice. They spent 3 1/2 hours deep cleaning my home. Very professional, efficient and thorough!
The majority of good reviews are for CARPET cleaning!!! I decided to try QCareís maid service after having wonderful experiences with their carpet cleaning business. The initial deep cleaning was good. All subsequent cleanings were not. I had to call numerous times after cleanings because my house was not fully cleaned. The dusting was never done properly. I would go around the house after they left and find dust on every piece of furniture. I always had to remake the bed because they put the sheets on sideways. My bathrooms would always have mildew in the toilets and shower a few days later. During one phone call with the owner, she argued with me about the 'cleanliness' of my house without even sending a supervisor to check it. I asked numerous times to have a supervisor come check the quality of the work. No one came. They did reclean a few times. They offered to clean my oven or refrigerator but that never happened. After the last cleaning, the maids asked me to do a walk thru with them. They had to redust the entire house, the waste baskets in all the bathrooms had not been emptied, the room with the master toilet had not been cleaned at all (including the toilet), the master closet had not been vacuumed, there was dog hair under tables that had not been vacuumed or mopped, and Iím sure there are other things that I just havenít found yet. Their reply below, the condition of my hardwoods is NOT the issue here. Go with MERRY MAIDS. They ROCK!
In response to this customers dissatisfaction, we sent our maids back numerous times to correct what the customer claimed we did not clean.
Her floors were not in the best of condition to start and our maids returned twice at no charge to re-clean what the customer said we didnít do.
We thought we could make this customer happy but by her own admission sheís had displeasure with every cleaning company sheís hired.
Q Care strives to make every cleaning exactly what the customer expects it should be. In this case, despite all our efforts, we were not able to satisfy this customer.
Recently, my elderly parents badly needed several of their area rugs and upholstered chairs cleaned from spills and stains. The Q Care men, David and Ryan, were very professional, communicated with great care and understanding, and thoroughly cleaned everything to perfection. My parents were happy and satisfied with the price and the job performance!
Sarah and Amy came to clean my home after we had our floors refinished. We had dust EVERYWHERE! They cleaned my house from top to bottom and did a wonderful job. They were sweet and easy to talk to as well. I would for sure use QCare again and would ask for Sarah and Amy every time! Thanks Ladies!
Barb & Megan did a great job today! Every little thing was cleaned & every detail was attended to! I always feel like a queen after they leave & look forward to them coming each month! Thanks!
Thanks so much to Katie and Justice for always being reliable to clean my home. Trustworthy and pleasant.
Used them once - they missed dusting my electric curlers and my husband's watch winder. MIssed the top of the washing machine. They did not wash down cabinet fronts. They dusted with a dirty swifter that just put the dust in the air and it just fell back down. They did not pick up things and dust underneath them. We had requested they clean the patio - they forgot. They were supposed to come between 1 and 3 - came at 4PM after working all day and were tired. I am sure that affected the job. They were being paid by the hour but wanted to go home. I watched them mopping floor and it was not coming clean so questioned them and they kept on mopping. Pulled out my mop and cleaned a small section they had already done and showed them the dirt I picked up and they kept on mopping - they just did not care. Called for help and they volunteered to come back and start over but I would have to show them each thing they missed and pay again! Really??
We're sorry you were not happy with your cleaning. Please keep in mind that we called you to tell you the maids would be arriving more towards the 4pm side of a 1pm to 4pm arrival time window. And you were fine with that. Otherwise, we would have been happy to reschedule the appointment.
When you called to tell us that the electric curlers, watch winder and the kitchen floors were not done, the maids had not reached those areas to be cleaned yet.
You said at that appointment that the maids were probably tired and wanted to go home. We asked to speak with the maids so we could correct whatever areas you were not happy with on site. You said it's probably best if they come back another time. You insisted they leave when we said we would re-do any areas needed.
We always do a walk thru at the end of the cleaning to make sure it is everything you expect it should be. However, you refused to do a walk thru with the maids so your spouse gave the okay at the end. Again, we apologize if there was any miscommunication but we tried what was in our power and all attempts were rejected. If you would like to give us a call at anytime you may do so.
I asked QCare to do a deep cleaning in preparation for my mother in law moving in. The ladies showed up on time, were very nice and easy to work with and my house looks amazing! The kicker came when they called to tell me they were done...they had been there about 2.5 hours but I fully expected to be charged for 3 hours like most service companies (rounding up). Instead, they charged me for exactly 2.33 hours. Very fair and great work! I will be calling them back.
I have been a customer for about 2 months now and I couldn't be happier. We have cathedral ceilings and for the first time that I can remember I can look up and not be horrified at the sight of cobwebs. Belinda cleaned for me for the first time last week, and my only complaint is that she worked so efficiently and quickly that my husband dared to ask me "Now why is it that you can't do that?" And yes, he is walking funny for a week or so!!
Q-Care's maid service did a good job of cleaning my house, but they broke a ceramic egg I inherited from my mother. It had little monetary value, but did have sentimental value. They made an exceptionally poor effort to make things right, only offering to clean my oven or refrigerator for free the next time I used them. Q-Care will not receive my business again.
We're very sorry for breaking your ceramic egg. Even with the best of care accidents happen. Since there was no option for us to replace or repair the item we made an attempt to offer something extra as a goodwill gesture. We're sorry you were offended and again apologize. If there is anything you feel we can do please let us know.
I have been using q care for both housecleaning and carpet cleaning and they have never failed. Fantastic service and good honest people!