$150 RESIDENTIAL SEPTIC PUMPING/CLEANING-24 hours on call, available anytime. Family owned and operated business that is here to help in an emergency.
Ask about our $99.00 Septic Inspection. Not sure what's going on? Let us look investigate and solve the issue without spending the extra money.
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This guys are crooks , I spoke with them and told them from the start I needed to pump my septic tank and will probably need to have my drain field replaced very soon but I did not decide what... contractor I would choose for the job. I also confirmed that the special they have for 150 $ to pump the tank has no strings attached .Once they came out they said they cannot pump the tank for 150 , if I only want to do the pumping they wanted to charge me 500 $. The never mention in their advertising that the 150 special comes with strings attached and not even when you talk to them on the phone to schedule the appointment. Very deceiving , classic bate and hook strategy ….mad at myself I fell for it ……I was lucky I could find another company who came out and pumped the tank the same day . This company does not care to help the customer , after they lie and put you in a bad situation they do not even try to make it right R.G.VIEW MORE »VIEW LESS »
Complete rip off. $3000 later and my septic was still bad. Even the county said they did everything wrong. They are by far the worst in the area. Don't call - Don't let them near your septic system.
They prey on your vulnerability and then charge you more. It started with $400 charge then got down to $280. They left my yard a mess without pumping anything. The company says they will pump a 1000 gallon tank for $150. There is no overflow. They did not pump the 1000 gallon tank. All they tried to do was sell me more. This company preys on people and scams them into buying more. I would be interested in seeing how many people actually get charge $150.
The owner spoke with the technician on this job. Every home is different and the 3 major things that can cause a different in price is location of tank as in distance from the house, depth of the tank, and the amount of refuse in the tank. Per our website and our radio commercials we advise everyone to have their tank serviced every 2-3 years to avoid overflow, excessive refuse in tank and grease build up. As any company we are charged more in disposing of it per state requirements which means we have to charge. Therefore we like to stand by our price but every situation can be different. We always suggest the $99.00 tank inspection so you know what the cost would be before any work is done.
I can't go into details right now - but will post everything once it all plays out. DO NOT HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES........They will rip you off!!! If I could give 0 star rating I would.
When things go wrong with a septic system and regular repairs or entire reconstruction of a septic system that is an expensive and large job. Sometimes client's aren't always happy that they have to have this, but the alternative is not being able to use your faucets, showers or bathrooms. The owner addressed this client's concerns and even provided a discount for full services provided.
After responding to my call and fixing my septic system I believed the price I was charged was too much. The owner graciously negotiated with me and we settled on a fair price. Everyone I talked with was very nice and courteous. I also believe the work was done correctly. It's nice to do business with a fair company.
My parents had a septic tank back up on Saturday morning. I started calling septic companies and no one would come out or even call back. Tony at Master Rooter called us right back. He was pretty far away at the time but said he could come out and we agreed to wait on him. We are so glad that we did, because he did such a great job. My parents are an older couple, and he explained the process to them in terms that they could understand. We felt that we could trust him. He has such a great sense of humor and had us laughing over this "stinky" situation. We have already told Master Rooter that we would be calling them again and we meant it.
I place a request 2 week ago for getting septic tank empty for a specific date and double check the day before and also the morning of , the schedule was to be between 8 and 10 but at 11 there was still no one, I call them and got a call back that they had lost the request and they could not come till next week , I was force to call a different vender
The owner spoke to the client and apologized for the mix up. There was a call for the same time period in the same town and the dispatcher got confused when the client confirmed the call. We apologized and tried to make every effort to get be available after the mix up. We understand the client being upset and am sorry we were not able to service them.
It was 5 pm on a Saturday evening when my septic tank was backing up into my house.In a panic i start calling septic companies.Being a Saturday evening no one would call me back or wanted to charge me a very high emergency fee.Luckily i found Master Rooter on Kudzu.com who had a truck to my house in little over a hour and worked till 9pm fixing my septic mess.They didn't charge a high fee cause of the odd hour and the bill was exactly what he quoted!! Out of all the web sites i visited and all the promises septic companies were making on their sites Master rooter was the only one who delivered what they advertised. Because of that and their hard work in my moment of need they have a loyal customer and I highly recommend them.
I had an overflow at 11pm and didn't know what to do. I found this company and they answered the phone when I called. I didn't expect any would be able to help me that late. They came out that night and fix my septic tank at night without waking the neighbors. No more overflow or flooding. Amazing, would recommend them to anyone. Very nice people.
My sister referred me to Master Rooter after she had her house done. They were very professional and came out when they said they would. They emptied my septic for me and charged what they quoted. They inspected it for me and let me know what I need to do in the future. Would use them again!!