Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.
We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,
Contact Precision Appliance Service to schedule your next appointment.
2012, 2013, 2014, 2015
Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians
* By Appointment Only
We recycle all electronic parts,plastic parts, and cardboard boxes.
Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service. A lot of times you get a company based on reviews and think what were all those... good reviews about? This company truly stands up to all the amazing reviews. Eugene was extremely courteous and truthful.VIEW MORE »VIEW LESS »
I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink... explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!VIEW MORE »VIEW LESS »
I used Jasonís service for the first time today because I had searched KUDZU.com and found high ratings for his work. The service I received was every bit as excellent as I expected it to be. He diagnosed a problem with my very old MAYTAG dishwasher. As I had feared, the old appliance was not worth saving. I had asked if it should be repaired or replaced. They found that it was rusted internally and the motor had died. He recommended that I replace the dishwasher instead of charging me a lot of money to replace the old parts. He also correctly diagnosed a problem with my clothes dryer. They are ordering the correct Maytag part for the dryer. It will be repaired when the part arrives in a few days. I know the diagnosis is correct because this same dryer had an identical problem some years ago. I've had bad experiences with incompetent repair companies in the past. It is refreshing to find someone who is both competent, honest, and eager to please the customer.
Posted: 12/23/2013 • Link to this review
I called one morning and Lisa came out that afternoon. She checked my dryer and qucikly determikned my problem. While I thought I might need a new $100 belt that she could have sold me, she honestly told me my old belt was in good condition. She quickly made the repairs and had my dryer running in less than 30 minutes. I'll certainly call Precision for my next repair.
Posted: 7/25/2015 • Link to this review
The repair tech, Eugene, came at the scheduled time. He promptly diagnosed the problem with my oven to be with the main board. Replacing the board was going to be very expensive and time consuming. He offered a safe, work-around solution that cost a fraction of the price. He even wrote down all the part numbers for me. On top of all this, he called two days later to make sure the oven was working properly and I was satisfied. I can't ask for any better than this. Highly recommended!
Posted: 6/19/2015 • Link to this review
The owner took the call himself. He was very friendly. I had done some research before calling him and determined that my freezer drain was frozen up. He analyzed it for 10 minutes and determined the same. He fixed it in about an hour. Works well now. I'd use them again. He came when he said he would, he was friendly, and the price charged was fair.
Posted: 5/24/2015 • Link to this review
I appreciate Precision Appliance working with me to resolve a complicated repair requiring additional personnel without charging extra! Many Thanks, and I'll be calling you guys again for any future repair needs.
Posted: 4/10/2015 • Last edited: 10/23/2015 • Link to this review
Maybe we're not patient enough but we left a message (both phone, email and text) first thing on a Friday morning and did not hear back from anyone until 4:00pm that afternoon. By that time, I had already lost patience and contacted another company who had someone stop by and fix the problem.
Posted: 4/10/2015 • Last edited: 10/23/2015 • Link to this review
Technician (Eugene) came out and quickly identified the issue. Initially, there was a miscommunication on when he would return to do the repair work. (It happens!) When he realized there was an error...and it was at least partially my fault...he rearranged his schedule and came out pretty late in the evening and did the repair. He went above and beyond my expectations and if I need another appliance fixed, this is who I will call.
Posted: 2/10/2015 • Link to this review
Jason promptly responded to our call, did a thorough assessment of our dryer, made the right diagnosis, provided an explanation of the problem and solution and did the repair quickly. Jason and his partner were friendly and provided excellent advice regarding our dryer and washer. He is knowledgeable and clearly cares about his work quality and customer satisfaction.
Posted: 1/27/2015 • Last edited: 3/16/2015 • Link to this review
Eugene found that my dishwasher had a warped heating element that caused damage to the spray arm - I would have never known to look for this. He then told me to try to get the manufacturer to send me the parts at a big discount - and to my surprise they did, so he could return to replace the damaged parts. I've seen many appliance technicians and other technicians over the years, but I've never seen anyone as professional and knowledgeable as Eugene.
Posted: 12/29/2014 • Last edited: 3/16/2015 • Link to this review
Amazing service! Called them to just tune up fridge and he ended up doing that and checking all appliances and the furnaces in our home for free! Didn't try to upsell and the best part: educated us on every appliance and what we should expect to do in next 5 years based on what he saw with each appliance. Eugene is so knowledgable in all things appliance and it was a joy to learn so much from him. Call Eugene to make sure your whole house is in working order!
Posted: 12/23/2014 • Last edited: 3/16/2015 • Link to this review
My oven was overheating. Eugene answered the call. He diagnosed the problem as a faulty sensor. He had to order the part. He returned on the agreed date and made the repair. He told me to test it before I cooked anything important. I tried frozen pizza and it burned up. Still not fixed. I texted Precision; Eugene was there the next business day with a new control panel and a frozen pizza! That fixed the problem and the pizza came out perfectly. Even though he had tested the old control panel and the test cam back negative, he would not let me pay for the new panel. This is old-fashioned service and very welcome. I recommend Precision Appliance Service and Eugene highly. I especially like being able to schedule and communicate by text. On time and fairly priced.
Posted: 11/25/2014 • Last edited: 3/16/2015 • Link to this review
Eugene Bailey arrived within the time frame given & was polite and very knowledgeable about our problems with freezer and washing machine. He performed the work in a timely manner and he took the time to explain everything. Very happy with the services & would call again if needed service!
Posted: 11/18/2014 • Last edited: 3/16/2015 • Link to this review
Jason has been the proper techinician that was able to diagnose my refrigerator problem. Before Precision Appliances 2 Techinicians came on board and just collected the money and not even open the refrigerator, one even adviced me to remove the floor. Precission Appliance applies knowledge and common sense to any problem. Highly recomneded. My refrigerator has been working great for the past 3 weeks.
Posted: 11/09/2014 • Last edited: 3/16/2015 • Link to this review
This is my second experience with Precision Appliance Service and their great technician Eugene Bailey. It was the dishwasher this time - there was slimy, smelly, dirty water in the bottom and all over what should have been a just-cleaned load of dishes. Eugene arrived on time, diagnosed a worn-out outflow pump, and gave me a very reasonable estimate. He replaced the pump and cleaned out the entire outflow track of the dishwasher in the process. He then clean up from the repair process and made sure the appliance was working properly. I have run several loads of dishes since then. The dishwasher has never worked better. Thanks, Eugene!
Posted: 10/05/2014 • Last edited: 3/16/2015 • Link to this review
They worked with me on scheduling a repair the morning after I called. Eugene arrived on time, thoroughly explained the diagnosis, showed the repair costs from a price book, completed the work timely, and cleaned up afterward. I'd recommend them to friends and family if they had appliance repair needs.
Posted: 9/18/2014 • Last edited: 3/16/2015 • Link to this review
Called on a Friday morning as we were having fridge problems. I was headed out of town the following week so they fit me in to their schedule (they actually went above and beyond to fit me in to their schedule). Eugene came out and had the issue diagnosed in minutes. He was able to fix the problem and scheduled a follow up to ensure resolution. GREAT service. I would recommend Precision to anyone.
Posted: 7/22/2014 • Last edited: 3/16/2015 • Link to this review